All reviews

Rating Breakdown

  • 5
    96% (1,268 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,304)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2021

This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

The app itself is great! Never had any issues with it at all and we've been using Okendo for maybe 2 years now? They're starting to get a nice list of integrations as well. I don't normally write reviews but I feel obligated to with just how good the customer support is. Without a doubt, the best customer support of any app we have used since being on Shopify. Thanks!

Using app

Almost 2 years

Total reviews

15

Average rating

4.1

5 / 5 Share

Jan. 6, 2021

Very happy so far with this app. The dashboard is very easy to use and the shopify integration has been seamless. I worked with Margaux to set up the program and she went above and beyond to help integrate and launch this program. High recommend.

Store

Feiyue

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Super easy to use and looks great on our site. The Okendo Team set everything up for us including our Klaviyo integration! Allison is awesome :) Thank you, Okendo!

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

The guys from Okendo have been very helpful! Excellent customer service. Highly recommended! Easy to use and user friendly platform.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

The app is easy to use looks great. The team behind the app and the customer service is really what’s made this for us. Thanks for a great product and experience!

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 3, 2021

Very helpful team! We migrated the review plugin from another platform which cost 3X more but the support team is way less responsive! Great experience with Okendo.

Store

Pacsafe

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

Okendo is a great app to organize reviews for your store. They are very helpful with implementing carousels onto your home page, as well as many landing pages as requested and in a timely manner.

Using app

Over 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 30, 2020

Good app. Nice aesthetic and great customer service. Very helpful hearing from our customers. I would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

This app has really helped us gain a better understanding on what our customers think about our products. We love that it has both reviews and Q&A feature for our customers. Plus, it's super easy to use and the customer service is 100%!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Can't be happier with Okendo! Not only does it help us receive social proof, but it also gives us the feedback we need for our designers to improve products and identify customer pain points. Their customer support team is amazing and really will do anything to help out. I highly recommend Okendo for anyone looking to incorporate a reviews platform into their store.

Store

Perk

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

I love everything about this service. Looks great on my website and has lots of extra features. Any questions or confusions and the super awesome Jade sorts it out for me :) Their customer service team is 100%

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Believe the hype! We first came across Okendo a few years back when we were considering leaving YotPo and almost pulled the trigger. 2-3 years later we revisited the conversation and realized that Okendo had only gotten more impressive while YotPo continued to frustrate us with the same issues it always had. Moving to Okendo has been one of the best tech stack pivots we've made at Apt2B of late. Their team is extremely hands-on and available and awesome to work with. We have been working with them for months on the integration, switch and eventual launch and it's been nothing but awesome. Margaux, our rep, has been fantastic and very patient (because integrations are never as easy as one would hope, especially when one is picky). There isn't a better review platform available to Shopify stores. With Okendo, you have a Shopify-first application that is dialed in and will continue to be nimble enough to grow. Can't say enough good things. -Alex Back C.O.O. Apt2B

Store

Apt2B

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

We had a very smooth transition onto Okendo. Their documentation is clear and the UX of the app is intuitive. Additionally, our Customer Success Manager is approachable and attentive. Their help made the onboarding process a breeze. Highly recommend this app to anyone considering a new reviews platform. We also quite like their Q&A feature!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

A great app for social proof and purchase assistance. The set up was white glove and so easy. Highly recommend!

Store

Oremme

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I wish we had discovered Okendo a long time ago! Finally a platform that can do everything we want! Onboarding was exceptionally smooth and easy, their support team is responsive and super friendly and the widgets are all customizable so you can get the exact look you want. Very happy!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Great app for handling everything you need when it comes to reviews. Price vs feature wise it is a better value to anything else out there. The Klaviyo and Google Shopping integrations are exactly what we are looking for.

Store

LEVEL

Using app

21 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 16, 2020

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I moved over to Okendo after a recommendation over a year ago and it’s been fantastic so far, the team are incredibly helpful & supportive & the app has been brilliant value for money. It’s helped in terms of engaging with our customer & helping to improve our product copy through direct customer requests. Would highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

The Okendo app provides the insights, flexibility and tools needed to get our consumers feedback through copy, photos and videos surrounding our products. This has been a game changer and helps us to continue to build deeper, more engaged relationships with our consumers.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0