Okendo: Reviews & Loyalty for Shopify

Okendo: Reviews & Loyalty

Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.9
Feedback
1,311
Reviews
Chart
#131
Shopify

All reviews

5 / 5 Share
Oct. 15, 2019

I cannot recommend Okendo highly enough! Whatever Review Application you are currently using, I would recommend you to switch right now! You will not be disappointed! We were using Yotpo for 3 years and were recommended Okendo from a Shopify Plus Member. From the first moment of first contact I have been absolutely impressed by their service of excellence in customer service, knowledge and value-adding application. 1. Amazing Customer Service! 2. Value Add Features! 3. Half Price of Competitors! 4. Excellent User Interface! 5. Absolute pleasure to work with! Okendo handled the entire transition for Reviews across 7 Shopify stores along wth syndication. A process that took Yotpo 7 months with constant chasing up and lack of communication, took Okendo 24 hours. Okendo is half the price of Yotpo. And it is billed monthly. Thank you! One of the most enjoyable, simplest and value-adding and capturing business experiences I have had on the Shopify platform. Thank you!

Store Using app Total reviews Average rating
Progurt 14 days 2 5.0
5 / 5 Share
Aug. 29, 2019

Great app & AMAZING customer service - App does all that i need & more - AND support from customer service team has been over and above expectation thanks guys!

Store Using app Total reviews Average rating
TheSwankStore About 1 year 3 5.0
5 / 5 Share
June 28, 2019

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world. We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

Store Using app Total reviews Average rating
Vitaclean About 1 month 4 5.0
5 / 5 Share
June 2, 2019

Amazing review app. We used to be using Yotpo on a dormant plan, scoped our options and switched over to Okendo. They're amazing value and the app has extensive functionality. We've had several correspondences with Matt and the team about issues which have arisen and invariably received super quick, detailed responses helping us resolve them. Fantastic app and service.

Store Using app Total reviews Average rating
Earjobs 9 months 8 5.0
5 / 5 Share
April 4, 2019

After conducting due diligence on all the major review sites, we finally stumbled upon Okendo and could not be happier. You're never going to get this combination of service, quality, and price anywhere else! Matt and the rest of the Okendo team was super responsive and helpful in getting us set up with a custom review page. Would recommend to anyone.

Store Using app Total reviews Average rating
Clare 5 months 3 5.0
5 / 5 Share
June 30, 2022

We used an established Shopify Review Platform for about 12 months before trying Okendo. Then we were forced to upgrade our version to include customer photo reviews which increased the price of the competitor platform exponentially. The feature upgrade was not seamless and I was very disappointed with their (YotPo's) new pricing and we were not really developing a great review platform as we desired and were ready to go back to standard Shopify reviews. The move to Okendo has been fantastic. Their integration with Shopify is seamless, the ease to install and configure the review system and most importantly price cannot be matched. The ability to configure reviews specifically to suit our business has been fantastic and a real differentiator vs. our competitors (until they started using same and copied!!). We have Okendo integrated with Smile.IO (our loyalty program) - and this has smoothed how we reward our customers for reviews. Overall it is has been running for years now without a problem, support is quick and they are always evolving. Importantly, we have not experienced a price gauge from Okendo and they have for most part our original pricing & features which is admirable. We are about to integrate with Omnisend - will see how this goes but hoping it adds even more value.

Store Using app Total reviews Average rating
SPEEDCUBE PTY LTD Over 4 years 4 4.0
5 / 5 Share
Dec. 21, 2018

We've installed and uninstalled many apps over the years but this one has by far blown us away with the ease of install, excellent support and the attention they pay to the look of their product! I don't know how to say this nicely, so I'll just say it - Most apps install ugly. Our designer has to spend a lot of time making them look like they belong on our site. This app - we changed the size of the stars with the click of the button, reworded our email and we were done! Our designer didn't have to do anything. We are still amazed at this. Matt and his team is very attentive, easy to work with and I can't recommend them enough!

Store Using app Total reviews Average rating
CiboWares.com 14 days 1 5.0
5 / 5 Share
Sept. 11, 2020

If you are after a powerful and easy to use review app, I cannot recommend Okendo enough! Matt, Veomany and the team are super helpful with integration and on boarding support and the app has a good balance between allowing you to make the changes you need to without being a huge customisable mess. From a customer point of view it is very neat and easy to use and we are seeing a huge uptake in reviews.

Store Using app Total reviews Average rating
Sunnylife Almost 2 years 2 5.0
5 / 5 Share
Nov. 8, 2018

Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.

Store Using app Total reviews Average rating
Diamond Art Club 2 months 12 4.3
5 / 5 Share
Oct. 4, 2018

Great customer service. App works well, my customers leave great reviews and I love seeing their photos. Okendo has helped improved our online conversion rate!

Store Using app Total reviews Average rating
Wolven 4 months 12 5.0
5 / 5 Share
Aug. 10, 2018

This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.

Store Using app Total reviews Average rating
Beckett Simonon About 1 month 7 5.0
5 / 5 Share
June 25, 2018

Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.

Store Using app Total reviews Average rating
Shopmasc About 1 year 3 4.3
5 / 5 Share
June 22, 2018

Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.

Store Using app Total reviews Average rating
Scalisiskincare About 1 year 6 4.8
5 / 5 Share
June 21, 2018

Okendo is great! Excellent app, great team. They are really responsive and helpful. The reviews app is easy to use and offers many features such as email followup, coupon incentives and photo sharing that you need on a modern shop. I've been using Okendo for over a year and will continue to do so.

Store Using app Total reviews Average rating
Swoop Towels About 1 year 4 5.0
5 / 5 Share
June 18, 2018

These guys have been really great to work with, very helpful every step of the way. Our reviews have been seriously upgraded after switching to Okendo, and I'm pumped about it. Lots of great features, probably everything most businesses would want. I good deal too, compared to some of the expensive apps out there. I recommend!

Store Using app Total reviews Average rating
Conquest Maps About 1 year 2 5.0
5 / 5 Share
June 18, 2018

Okendo has been a great help in allowing us to acquire solid customer testimonials along with customer retention. We like how responsive their team is and how they consistently make updates to their app and adding new features which allows us to create a stronger community of loyal customers.

Store Using app Total reviews Average rating
Graydon Skincare 8 months 6 4.7
5 / 5 Share
June 18, 2018

Great app and very responsive customer service!

Store Using app Total reviews Average rating
Apoterra Skincare About 1 year 3 4.3
5 / 5 Share
June 17, 2018

Matt and the team are great, super helpful and responsive. I'm so glad there is a cost-effective solution that's even better than other conventional review based apps.

Store Using app Total reviews Average rating
Morlifestore 4 months 2 5.0
5 / 5 Share
June 17, 2018

A great app with tons of review options, along with post-purchase features. These guys are extremely helpful and have great customer service. Hands down the best review app on the market.

Store Using app Total reviews Average rating
Blunt Nz 3 months 1 5.0
5 / 5 Share
June 17, 2018

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

Store Using app Total reviews Average rating
Paul Evans 8 months 8 5.0
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