Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,943
chart
#39
All reviews
Nov. 13, 2025
Thanks for the love! We’re here to help you keep growing strong.
Nov. 13, 2025
Thanks for the stars! Excited to keep supporting your growth.
Nov. 13, 2025
Really good
“Really good” makes our day really good too! 😄
Nov. 13, 2025
Really helped with abandoned carts! already seen improvements thank you!
Thank you for the feedback — we’re glad to hear the abandoned cart automations are already making an impact. We’re here to help you keep that momentum going.
Nov. 12, 2025
Thanks for the 5 stars — here’s to growing your business with confidence!
Nov. 12, 2025
its a amazying app for us
Thank you for the kind words — we’re glad Omnisend is making a positive impact for your team. We’re here to keep supporting your growth every step of the way.
Nov. 11, 2025
Nov. 11, 2025
Appreciate the 5-star boost — we’ll keep working hard to earn it! 🚀
Nov. 10, 2025
Its very user friendly and the free version really allows you to get organised before launching as it has all the features you need, payment comes in as people do. The live help box can be a real live person which makes all the difference. Very helpful too. Thanks
Thank you for your thoughtful feedback. We’re thrilled our free version helped you prepare for launch and that our live support team made a difference. We’ll keep focusing on features and services that help you grow smoothly.
Nov. 10, 2025
Amazing customer service from Emma and Baka! They reply incredibly fast and incredibly detailed, which makes navigating super easy!
We really appreciate your feedback! Emma and Baka pride themselves on providing fast, thorough support so you can stay focused on what matters most. We’re thrilled to know their help made your experience seamless.
Nov. 10, 2025
Strong automation capabilities for abandoned cart recovery (one of your key goals) Good segmentation features to target different customer groups SMS integration alongside email for comprehensive campaigns
Thank you for highlighting what matters most! We’re thrilled our automation, segmentation, and SMS + email integration are helping you reach your goals. We’ll keep refining every feature to support your growth and make your campaigns even more powerful.
Nov. 10, 2025
Nov. 12, 2025
Precisei utilizar envio de SMS para divulgar uma campanha que tinha data e hora certa para iniciar, fiz um teste na sexta-feira e verifiquei que as mensagens não estavam chegando, entrei em contato com o suporte que me informou que me retornariam em 72h, avisei que precisava solucionar antes de segunda-feira. Ninguém me retornou e hoje quando questionei me deram um retorno dizendo que não consegui enviar por conta de um link, o que não é verdade visto que fiz o teste de diversas formas inclusive sem link nenhum e a mensagem simplesmente não chega. Estou profundamente insatisfeita com a ferramenta e com o suporte fornecido.
Obrigada por compartilhar o seu feedback e a sua experiência conosco. We’re very sorry to hear about the difficulties you experienced with your SMS campaign and understand how frustrating this must have been, especially when working with a time-sensitive promotion. After investigating the issue, our Deliverability team found that the affected messages included a bit.ly link shortener. Unfortunately, messages containing public link shorteners are often rejected by mailbox providers or mobile carriers for security and deliverability reasons. To clarify, two of your campaigns triggered this issue by including a bit.ly URL. While one of them appeared to send successfully, it still activated SMS spam filters, which then affected later campaign deliveries. To resolve this, we kindly advised resending your message without using public link shorteners. You can use Omnisend’s built-in link shortener or set up a branded custom shortener connected to your own domain for improved deliverability. Our senior support specialist remains in contact with you, and we’re here to fully assist until everything is resolved. We truly appreciate your patience and hope to have the opportunity to turn your experience into a positive one.
Nov. 7, 2025
Good app for emails! Easy to create, segment and run campaigns.
Thank you for the great feedback! We’re glad the platform helps you create, segment, and manage campaigns easily. Our goal is to keep simplifying your marketing so you can focus on growing your business.
Nov. 7, 2025
Es una de la mejores App si deseas comenzar con email marketing.
¡Gracias! Your growth journey is what inspires us — glad Omnisend could make email marketing easier to start. 🚀
Nov. 5, 2025
We couldn’t ask for better feedback — thanks for trusting us to help your business grow! 🚀
Nov. 4, 2025
Store
Guard Your ID
Using app
Over 6 years
Your 5-star rating means a lot to us — thank you! We’re committed to continuously improving and helping your business reach new heights.
Nov. 4, 2025
Excellent app.
Store
Store Lemon
Using app
About 2 months
We truly appreciate your positive feedback! Your support drives us to keep improving and delivering even more value.