Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,943
chart
#39
All reviews
Nov. 21, 2025
Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping you stay connected with your customers as your business continues to grow.
Nov. 21, 2025
Thank you for the 5-star rating — we’re happy to hear Omnisend is adding value to your marketing and helping support your growth.
Nov. 20, 2025
Thanks for the rating! Happy we can play a part in your growth.
Nov. 20, 2025
Your 5-star rating means a lot — here’s to steady, stress-free growth ahead!
Nov. 20, 2025
What a joke.. On the shopify site it says pricing is $16 for the Pro version, however when you click on the more details it jumps to $59. However when you start going through the process of signing up, they have the price at $145. TALK ABOUT BAIT AND SWITCH
Thank you for taking the time to share your feedback. We’re very sorry to hear that our pricing information felt unclear — we understand how frustrating that can be when comparing plans and getting started. On our Shopify listing, we indicate that the Standard plan starts at $16 and the Pro plan starts at $59, which is also reflected in the screenshots you shared with our support team. These starting prices apply to stores with smaller contact lists — up to 500 contacts on Standard and 2,500 contacts on Pro. During the signup process, the pricing adjusts based on the size of your audience. Since your contact list is significantly larger, the system automatically displays the plan tier that matches your sending needs. As your audience grows, the cost of email marketing increases accordingly — which is a positive sign of business growth, but we know it can also be unexpected if you’re seeing the adjusted price for the first time. If you noticed any inconsistency or something that doesn’t match what’s shown on Shopify, we’d be grateful if you could share the link or screenshots with us so we can review it right away. Transparency in pricing is very important to us, and we want to ensure everything is clear and accurate. Our support team has also followed up with you directly to further clarify how our pricing scales and to answer any additional questions you may have.
Nov. 20, 2025
I just started using Omnisend for our shopify store and we encountered a problem verifying our senders email address. I reached out to Omnisend for help and they were so easy to work with. It took a couple of days to resolve the issue, but they gave me all the necessary help I needed. Thank you again to the support team.
Thank you for sharing your experience. We’re glad our support team was able to guide you through the sender email verification and get everything running smoothly. We’re here to help as you continue setting up Omnisend and growing your Shopify store.
Nov. 20, 2025
Thanks for the love! We’re here to help you keep growing strong.
Nov. 18, 2025
Tried every email tool out there... Klaviyo, ActiveCampaign, Attentive, Privy... YOU NAME IT! Nothing comes close to Omnisend. Hands down the best in my opinion. I'm saving about 30% off the cost of what my Klaviyo bill would be too!
Love hearing this, especially from someone who’s tried the full lineup of email tools out there! It means a lot to know Omnisend stands out not just in ease and performance, but in value too. Saving ~30% while getting more of what you need? That’s exactly the kind of win we love helping customers achieve. Thanks for trusting us with your marketing— here’s to making those savings work even harder for your growth! 🚀
Nov. 17, 2025
Omnisend is incredible. I've used several email marketing platforms (Klaviyo, Shopify Email, Seguna, etc) and this one blows them out of the water. Especially for the price, it is super feature packed and their live support is extremely helpful with onboarding.
Thank you for the great feedback. We’re glad to hear Omnisend stands out compared to the other platforms you’ve tried and that the combination of features and pricing is delivering strong value. It’s also wonderful to know our live support team has been helpful during onboarding — we’re here anytime you need us.
Nov. 17, 2025
Nov. 16, 2025
Es una buena herramienta, muy profesional!
¡Gracias! We’re really glad to hear it’s been a solid, professional tool for you — and we’re here to keep supporting your growth every step of the way. 🙌
Nov. 16, 2025
I absolutely love this! Very easy to navigate!
Thank you for the feedback — we’re glad the platform feels easy to navigate and supports your workflow.
Nov. 16, 2025
I had some issues with my sender profiles and DNS and the Omnisend team were brilliant. They guided me through the fix quickly and in simple terms and were able to reassure me that everything was working as expected once the fix was in place. Really enjoying the tool as a whole and building automations couldn't be easier.
Thank you for the great feedback. We’re glad our team could help you resolve the sender profile and DNS issues quickly and clearly. It’s wonderful to hear you’re enjoying the platform and finding automation setup easy — we’re here to support your continued growth.
Nov. 15, 2025
VERY Happy So Far! I recently launched my ecommerce store and was on the fence about Omnisend VS. Klaviyo. Everywhere you look online says Klaviyo dominates for ecommerce, especially with segmentation, so I was leaning towards that at first. I ended up installing BOTH and worked with them simultaneously to see for myself before I committed either way. It was extra work, but I'm glad I did it because it was obvious that Klaviyo by comparison is very klunky to use, the interface and navigation is not very intuitive, and it's certainly not user friendly (especially if you're a novice). So I abandoned that and kept on with Omnisend. I successfully set up and integrated all (shopify, unique domains, meta ad account (lead ads forms), tags, segments, automations, emails, sms, etc. etc.). As of 4 days ago I launched and everything is humming along nicely! It was all very easy to navigate and figure out. The tutorials and help articles are spot on. And from what I can see so far, the "granular segmentation" is rather robust. Admittedly my need is not super complex, but from where I sit, Omnisend's capabilities are far from basic or limited. I'm going to start adding push notifications to my automations next. My only 2 critiques are 1. you have to manually integrate Captcha for forms, where Klaviyo has it built in. and 2. The way that splits are affected by trigger changes is not entirely clear (as in, what constitutes "redefining" a split successfully.. do you need to delete and redo? Can you just click "update" on the split?).. there should be a visual cue to help you see if a split is currently impacted (e.g. red shading or checkmark). Perhaps those 2 are something Omnisend can improve on. THAT aside, I'm VERY pleased with my decision to go with Omnisend so far! THANKS Omnisend!
Thank you for sharing such a detailed and thoughtful review. We’re glad the side-by-side comparison helped you find a platform that feels intuitive, powerful, and aligned with your needs. It’s great to hear the setup, tutorials, and segmentation tools supported a smooth launch for your store. We appreciate your notes about Captcha and split behavior, clear guidance and visual cues are important, and feedback like yours helps us continue refining the experience. We’re grateful you chose Omnisend and look forward to supporting your growth as you expand your automations and channels.
Nov. 14, 2025
Five stars! Thanks for trusting us to help fuel your growth.
Nov. 13, 2025
This is the worst app I've ever seen—they banned my account for no reason whatsoever. If I could, I wouldn't give them even one star.
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must have felt. At Omnisend, we take compliance with our Anti-Spam Policy very seriously to ensure that all users operate in line with industry standards and regulations. This is a key part of maintaining a safe and effective email marketing environment for everyone. When an account is found to be in violation of this policy, our Compliance team is required to take action, which may include suspending the account. While we’re unable to share specific details about individual evaluations, we hope that reviewing our Anti-Spam Policy provides more clarity on how these decisions are made and why they’re necessary. You can find our Anti-Spam Policy here: https://www.omnisend.com/anti-spam/