Omnisend Email Marketing & SMS

Obrigada por compartilhar o seu feedback e a sua experiência conosco. We’re very sorry to hear about the difficulties you experienced with your SMS campaign and understand how frustrating this must have been, especially when working with a time-sensitive promotion. After investigating the issue, our Deliverability team found that the affected messages included a bit.ly link shortener. Unfortunately, messages containing public link shorteners are often rejected by mailbox providers or mobile carriers for security and deliverability reasons. To clarify, two of your campaigns triggered this issue by including a bit.ly URL. While one of them appeared to send successfully, it still activated SMS spam filters, which then affected later campaign deliveries. To resolve this, we kindly advised resending your message without using public link shorteners. You can use Omnisend’s built-in link shortener or set up a branded custom shortener connected to your own domain for improved deliverability. Our senior support specialist remains in contact with you, and we’re here to fully assist until everything is resolved. We truly appreciate your patience and hope to have the opportunity to turn your experience into a positive one.

Thank you for the great feedback! We’re glad the platform helps you create, segment, and manage campaigns easily. Our goal is to keep simplifying your marketing so you can focus on growing your business.

¡Gracias! Your growth journey is what inspires us — glad Omnisend could make email marketing easier to start. 🚀

We couldn’t ask for better feedback — thanks for trusting us to help your business grow! 🚀

Your 5-star rating means a lot to us — thank you! We’re committed to continuously improving and helping your business reach new heights.

We truly appreciate your positive feedback! Your support drives us to keep improving and delivering even more value.

We really appreciate your recommendation! It’s great to know Omnisend helps you create impactful campaigns with ease — that’s exactly what we aim for. Thanks for growing with us!

Thank you for your kind words and for recommending Omnisend! We’re glad our platform helps simplify your email marketing and that Eduarda could provide the guidance you needed. Supporting your success is what we’re all about, and we look forward to seeing your campaigns thrive.

Five shiny stars — we’ll try to keep earning them every day! 🚀

Thank you for sharing your experience with Saleh! We’re so glad he made things clear and simple — that’s exactly the kind of support we aim to deliver so you can keep growing with confidence. We’ll be sure to pass along your kind words!

Five stars? You just made our day — thanks for the love! 🌟

Those stars say it all — thanks for your support! ⭐

We’ll take the stars — and send a big thank you right back your way! ⭐

Thank you so much for sharing this. We’re honored to be your preferred platform and proud to support your email marketing success. Here’s to continued growth and great results ahead!

Five stars? We’ll gladly take it — and keep working to stay worthy of them!

Five stars, huh? You’re making us blush — thanks so much! 😊

We truly appreciate you sharing this! Transitioning from Klaviyo can be a big step, and we’re so glad our support team, especially Beran, could make the process smooth and clear. Your success is what drives us, and we’re excited to help you grow on our platform.