Omnisend Email Marketing & SMS
All reviews
super easy to use, just added to my shop. I cant wait to see how we grow with the app and its capabilities.
Really good app, I have been using it for one year and I can definitely say it is way better than Mailchimp. Many options to choose from and very good, detailed insights. The only thing it could be improved is the customer service though. At times you have to wait long before an agent takes on the conversation. I had to also explain my issue several times when agents switched as their shift was over and it is pretty frustrating when you need your problem to be solved as quickly as possible. Nevertheless, I recommend this app.
Absolutely love it. Far better than Mailchimp or any others I've tried (and I've tried them all...) The app is super easy to use and navigate. The automation set up is intuitive and a breeze. The support is super responsive and A1. Highly recommend.
I'm just getting started with the app and so far the customer support is outstanding. Thank you Support Team
Very fast responses to our multiple inquiries. Ally crushed it! Excited to see how much further we can go with just setting up Omnisend to work for us
I had to make a switch when Shopify & MailChimp got into a ridiculous argument over data privacy. That's when I discovered Omnisend: worth every single penny! Haven't had any issues, it's very user-friendly and their support has always been very quick and effective. I'd definitely recommend it.
I am a current user of mailchimp, but probably not anymore, after discovering Omnisend! I have used also other tools that does the same work, but I truly impressed by Omnisend features and how it is smoothly integrated with Shopify!! I am getting the same ease of use when it comes to create campaigns, AB tests, along with other premium features.. all of this with a much reasonable pricing than other services on Shopify or outside Shopify.. I started using the app, imported all accounts in one place, so far so good, and highly recommend!
Bin absolut begeistert! Bin lange hin und her zwischen Seguno und Omnisend und letztendlich mich für letzteren entschieden. Support 1A!
Honestly, I have just experienced the best customer service ever! Kristina is a ROCKSTAR. She went above and beyond to help us fix an email domain issue. She was there with us step by step, communicating clearly all the way. Now I love Omnisend even more. Thank you for your amazing product and SERVICE.
We've looked through a number of automation platforms and found Omnisend to be the perfect fit for us because of its segmentation and automation features and its reasonable pricing. Josh has been a great help with the introduction and onboarding as well.
Thank you for your thoughtful review. We’re glad to hear Omnisend’s segmentation and automation capabilities, along with our pricing, made us the right choice for your business. Josh will be pleased to know his support made your onboarding experience a smooth one. We’re excited to support your growth ahead.
Looks great, easy to navigate - had automations, forms and emails up and running in a day. Josh was excellent at explaining everything clearly - really impressed!
Thank you for the great feedback! We’re glad to hear that getting started with automations, forms, and emails was quick and seamless. We’ll pass your kind words along to Josh — he’s dedicated to making every setup experience as clear and helpful as possible. Here’s to continued success ahead.
The platform is a bit complex due to its millions of features, so it's very useful that they offer excellent technical support via chat and email. They have a new design generator that is much better than the previous one, and emails now have a fresh new look and are easier to use. They add new features every day and are improving a lot. It's well worth it.
Thanks so much for your thoughtful feedback! With so many features packed in, we know the learning curve can be a bit steep — that’s why our support team is always ready to help out (and thrilled to hear they’re hitting the mark!). We’re especially glad the new design generator is making your emails shine. Continuous improvement is our mantra, and it means the world to know it’s making a difference for you.
Excellent for e-mail marketing, very easy to use. Excellent customer service, willing to help you and solve any matter you may have. I absolutely recommend it!
Great customer service from Kristina! Written and video instructions that solved my problem in a minute.
Great for workflow automations, email campaigns. Excellent customer service overall as well! Definitely recommend this service.
Quick and good support ! The soluce was found in less than half day. We use this apps for several websites.
Excellent integration with Shopify and good functionality available for the price. We have been happy with Omnisend so far and look forward to working with them going forwards. For improvement, we hope they are able to improve and develop their new editor. Currently we are using their old version as the new one is lacking some functionality. I have been told their development teams are working on this as a priority so hopefully this will be completed soon.
Great work and nice usability for automations and email campaigns! Support is also very helpful and fast.
The app is very powerful and the customer service people are very responsible and very patient in helping me with my questions, thank you to the team, especially Kristina
I'm 68 years old with no formal computer science teaching. If I can do it, anyone can. The reviews don't lie. This is my second day. Yesterday I sent out 46 emails and got a $146 sale. Today I uploaded 50 contacts from Etsy, segmented them out and sent out an email. They aren't as current, so it will be interesting to see what happens. I had to test it on my husband's email, because I use Gab dissenter and it blocks ads. Worked great.
Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're very happy to hear that you're enjoying our app.
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