All reviews

Rating Breakdown

  • 5
    89% (2,567 ratings)
  • 4
    4% (129 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (28 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2021

Omnisend has been fantastic for helping me grow my business, we are still only a small business in the grand scheme of things but every time we send out an email we bring in revenue and omnisend has great analytics to track those sales. They also make it easy to bring in contacts from other sources such as mail chimp which is where we do lead generation. i would 100% recommend this app.

Using app

About 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

June 3, 2021

After 1 day of a bug, customer service help me a lot to fix my problem sending emails. They stay with me in all the process, and now its going perfect. Thanks

Using app

14 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 31, 2021

excellent product, I really like the features it offers, it helps my business growth significantly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2021

This app is really amazing. Super easy to use, has all the features I need and more, and at a reasonable price.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2021

Amazingly powerful tool once you learn how to use it. Has been incredibly useful for connecting with customers, following analytics and creating campaigns.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

We've been using Omnisend for a while. The platform itself is always improving. New reports, new segments, new automations workflows. It became the best marketing platform for Shopify.

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 21, 2021

Worth price low, they want that spend usd 100 but this app only sells on your store less than 100. Please

Using app

About 2 months

Total reviews

14

Average rating

2.0

5 / 5 Share

May 17, 2021

Clean & easy to use. I am a completely new to running my own website, segmenting audiences, etc.. and Omnisend makes it super easy to send out emails, collect an audience, etc... Best of all, as a new small business owner is downright the best for the value you get.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2021

Excellent! Will has provided excellent service and a smooth onboarding! Was previously with Klaviyo and was convoluted with the UI. Highly recommend Omnisend! Check it out for yourself: https://www.objectshq.com/

Using app

33 minutes

Total reviews

2

Average rating

5.0

2 / 5 Share

May 11, 2021

Fine app, poor support. Dont wanna help setup their app, so we actually can get the benifits. They refer to some Youtube etc. not a good customer experience. Reply to your reply 11 - May **He didnt help me set things up - I got a lot of links to guides etc. which is fine, but in a smaller business, you dont have time reading all these guides, so I still dont get the effect i wished I would get from Omnisend (But email marketing works, so I give 2 stars instead of my 1 star)

Using app

About 2 years

Total reviews

10

Average rating

3.2

Developer Reply

Hi, we're really sorry to hear about your experience. We can see that a Senior Support Agent was able to help set things up for you. Please get in touch if we can help support you with anything else. Thank you!

5 / 5 Share

March 27, 2021

super easy to use and understand and its more affordable than me using mail chimp and sendinblue. I wish I would be able to create a campaign on my phone but other than that i love it.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Loving this app so far, easy to use, lovely choice of templates, great analytics - Melissa I Am Aromatics

Using app

22 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 20, 2021

Very user friendly! We launched our site not too long ago and have had success using Omnisend, would totally recommend it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

amazing have been looking for automation based on products purchased. SO excited to build this further!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

so far it is a easy use app. first night using it. it is good to watch the review vids to help you use properly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

May 23, 2025

Update: Customer Service is great. But my review with pricing still stands. This is a great subscription to have for your store. But it comes with a huge price tag. For a small amount of contacts, the price has come to be over $150 USD a month.

Using app

Over 7 years

Total reviews

10

Average rating

3.1

Developer Reply

Thanks for sharing your feedback! We totally understand that pricing is an important factor, and we appreciate you bringing this up. Our senior support specialist has already reached out to you with a more cost-effective plan that better aligns with your needs. We’ve also shared some helpful advice on managing your inactive contacts—by focusing on engaged subscribers, your costs could be even lower! We’d love the opportunity to work with you to ensure you’re getting the best value from our service. If you have any questions or need further assistance, we’re here to help!

4 / 5 Share

Feb. 27, 2021

Testando, mas parece ser bem simples! espero que consiga atingir os meus objetivos com essa app, depois dou um feedback mais completo

Store

MrVita

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2021

Amazing service and workflows! Super easy to automate your e-mail marketing with on-brand and aesthetically beautiful customization options.

Using app

4 days

Total reviews

11

Average rating

4.9

4 / 5 Share

Feb. 26, 2021

easy and fast integration, hope u add more email template and form template hope u add more email template

Using app

16 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 24, 2021

good, always works and when up and running it seems to do automations well. siolid app for shopify .

Using app

13 days

Total reviews

2

Average rating

5.0