Omnisend Email Marketing & SMS

March 14, 2022

One thing I have to say about this app is that they have great customer support! Being new to setting up auto emails Diego was sooo responsive (even on a Saturday night) with any problems questions that I had and then was VERY impressive with follow ups! Even if an app is great if you cant get in touch with customer service than it can be a frustrating experience...especially for small biz owners like us who wear so many hats and have little time!

July 10, 2020

I tried several apps and found the templates were basic and the instructions to be complicated with limited support. I am so happy I found this app. I can create amazing emails with ease and the customer service support has been great. I am very happy thus far!

May 5, 2020

The better and powerful Email and contact manager App. Easy to use, very stable, a lot of features and make my stores to improve the conversion rate.

April 29, 2020

Better and clearer than Mailchimp. I think it is cheaper as well. I find myself able to create quicker emails, and it allows for automation. I can auto-tag people who sign up through a specific sign up form, which is GREAT. Downside... I cannot seem to be able to create a thin and trim email capture that could blend in with a page. All capture forms are big, or landing pages. We're working with it though.

April 29, 2020

I just started using this app, and so far the customer support has been A1, the app functionality is awesome too. Honestly can't believe it's free up to 15k emails a month along with everything you can do with it.

April 27, 2020

Love it! is very intuitive and easy to use. Pricing makes sense, my favorite thing part is the possibility to create triggers

April 27, 2020

As a new entrepreneur I'm so grateful for this app. It has allowed me to create professional, appealing emails to keep my customers updated on everything going on in my store. Definitely a great app to have!!!

April 26, 2020

We've used Omnisend for a few months now and we've had great results with our email marketing campaigns. Their design tools are very intuitive and easily create professional looking emails, even without the use of templates. Their free plan is very generous and has allowed us to scale our business without incurring heavy costs. We highly recommend it!

April 25, 2020

Easy to use, fancy template is ready, and mail design blocks are firm to design emails. Quick response by user support. I love this product.

April 24, 2020

Amazing app. Use to send out email marketing material. Very easy. Beautiful layouts and templates. A+

April 23, 2020

so far so good...implementation has been great and intuitive - would highly recommend to anyone looking to increase orders

April 23, 2020

Very useful, powerful, and pretty easy to operate once you have it all connected to your store and email. Im planning to continue using it after the trial expires.

April 21, 2020

I love how self-explanatory the app is. Also, the integration from Shopify to Omnisend is flawless. Thanks for helping my business grow!

April 19, 2020

Great app and well integrated with shopify. Automations are very good and everything around customer needs/ satisfaction. I like the automations regarding the abandoned cart, cross-sell and review! A very well made app

April 18, 2020

I have setup Omnisend for two Shopify websites and I am delighted with the service, support and ease of use that this solution offers. Well done Omnisend. Fast. Easy. Effective! Very happy with the usability and functionality.

April 16, 2020

I have just used this for the first time, nice and easy to use, and was glad to learn that sending with omnisend with a domain email is best for getting through to your customer, hope to see a good open and received rate

April 15, 2020

We had previously been using Mailchimp and switched over to Omnisend. So far am very pleased with the integration with Shopify and the program itself is very user friendly and intuitive with good templates.

April 23, 2020

Review Update 4-23-20 Support just told me that they will not fix the problem because they test it on their end and it works for them. What this tells me is that they do not care about you. This is just a way to hide their software problems and just keep saying the same thing over and over as robots and nothing is fixed. To finalize it all, this time they said to me via chat, buy or use another computer maybe that will work but we will not fix anything. You do not have a sales rep that can take care of your account but instead, they have chat assistants that have no experience or are incapable of fixing any problem with the software. I am tired of your nonsense responses and unwillingness to fix the problem on your software. Users of this app, if they are not willing to fix any problems you face while using this app why in the world would you pay or keep paying them for a service that is not working as it should? ----------------------------------- Review Update 4-15-20. I followed up on all the steps you mentioned below 3 times and still, it does not work. We should be able to check the emails that were sent to clients without any issues. Do not let the app to use our client ip address and say that it is a customer viewing our site when they are not. That is a bad coding or bug in the software. also, you never see what the customer put in their cart it just says it sent an email but you can not see what products they added on the email when they sent the email to the customer. We should be able to see what product was put on the email when we click emails sent to costumers. --------------------------------------- Be warned users of this app. The live view does not display actual users' name and it uses different IP addresses with different names which are not your clients. I have tested this app in the default browser and subscribed to several forms that I created using our default browser google chrome. After, explaining 20 times the problem, showing them screenshots of me browsing our site and then going back to the dashboard to check the live view to see who was on our site at that minute I found out that it displayed me, as one of our existing clients browsing our site when in reality the client was not browsing our site and it was using one of our client's IP address instead of my own IP address and displayed me as one of our existing clients browsing the site. They have told me to clear up my cache, my browser history, go incognito, subscribe as incognito etc...but even after having done all that 5 times they still can not explain why is displaying me as an existing client browsing our site when in reality it was me the one browsing out site at that moment and minute. Test it yourself now and let me know if that is happening to you as well. This is frustrating and not a reliable way to check real visitors on your site. Best, Tom

April 13, 2020

I really liked Klavio but could not justify the rising costs for our small business as our email list grew. Omnisend is awesome because it gives me the same features as Klaviyo at a fraction of the cost. Really, it's a no brainer.

April 12, 2020

So far so good. Setting up for first automated campaigns was easy and segmenting list was intuitive.