Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,960
Reviews
Chart
#39
Shopify

All reviews

5 / 5 Share
Feb. 19, 2021

I'm using the free version for now as I am a new business and I really like the available templates. Overall they are pretty easy to use. I would recommend!

Store Using app Total reviews Average rating
MAI DÉSIRÉE 6 months 7 4.9
5 / 5 Share
Feb. 17, 2021

So Far so good, wasn't too complicated to get going, just hit some hiccups when using my Shopify email database and had to clean the emails up myself, once this was done, we are loving the freedom in design compared to Shopify emails.

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 16, 2021

I used this app to help me do automated email marketing. It really helps me a lot and save lots of time. The blog provides good suggestion and easy to follow. Thanks!

Store Using app Total reviews Average rating
Y&T Home 悅庭家飾館 25 days 2 5.0
5 / 5 Share
Feb. 14, 2021

Great app! Easy to use. Workflows and automations are based on real ecommerce experience. Highly recommended!

Store Using app Total reviews Average rating
Roble.Store About 1 year 13 4.5
5 / 5 Share
Feb. 11, 2021

I use this app to automate all my notification emails, campaign emails and be able to communicate with my customers better. I am hoping they get an OOS auto notification set up soon so my customers can order as soon as stock comes in.

Store Using app Total reviews Average rating
Plunkett Pharmaceuticals 6 months 5 5.0
5 / 5 Share
Feb. 8, 2021

I use this application which is very easy to use and their support is very responsive. I had a few problems which were fixed very quickly. I really recommend this app.

Store Using app Total reviews Average rating
Evaflor Paris About 2 months 1 5.0
5 / 5 Share
Feb. 4, 2021

Omnisend is a great app. Before I was using Mailchimp, but Omnisend offers me greater UI control when designing templates. Automation is much better, not to talk about the Automation. That is another galaxy. I'd recommend trying it out and than see what suits you best. Everything you need packed in one super app. That's Omni. Kudos!

Store Using app Total reviews Average rating
Eno About 1 month 12 4.7
5 / 5 Share
Feb. 3, 2021

If you're running a serious ecommerce store, this app is a must. Valuable insights and professional automation are essential and this app delivers. Once you're setup the customer support is next level. Recommend

Store Using app Total reviews Average rating
Aerosphere 2 days 5 5.0
5 / 5 Share
Nov. 21, 2022

Came here from Mailchimp. Like that it has native integration with Shopify. Also did not like that M******* censors and deactivates accounts without notice. Omnisend has similar pricing, but a few more/better features. Automation creation is clean and straightforward. Audience management is nice, and campaign creation is fun in Omnisend. Very happy so far. Customer service is excellent—prompt replies, good attitude, and good knowledge of the system. Good help from Luiz, Kamilia and Tiana recently.

Store Using app Total reviews Average rating
BBI Almost 2 years 5 4.8
5 / 5 Share
Jan. 31, 2021

So far so good, the set up has been much easier compared to other email marketing platforms Ive used. The support is also great so just go for it!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 25, 2025

In the bang for the buck department, Omnisend is awesome. Great features, easy to use interface, and small-company service. Our account manager Kristen always provides actual useful ideas instead of patting themselves on the back how great they're doing, which is what i've seen with other email apps. I feel like she's on my internal marketing team. Their tutorials are actually *easy* to find which seems rare and if you can't figure it out, their support team is fast and efficient (had a complicated issue that Mattias fixed for me in like 2 minutes).

Store Using app Total reviews Average rating
Fair Indigo Over 5 years 11 4.9
Developer Reply

Now that’s the kind of ‘bang for the buck’ we love to hear about! 🎯 We’re so glad you’re enjoying the features, ease of use, and the personalized support from Kristen and Mattias. We believe great service means offering real value — no fluff, just solid solutions. And hey, we're thrilled you found our tutorials easy to track down (we know the struggle is real with that sometimes). If you ever need more ideas or a quick fix, you know where to find us!

5 / 5 Share
Jan. 22, 2021

Works well so far! The integration with Shopify is easy and I like how you can use pop up forms only on specific web pages.

Store Using app Total reviews Average rating
Santevia Canada 9 days 1 5.0
5 / 5 Share
Jan. 20, 2021

We've moved to Omnisend from other popular EDM service supplier and we're very happy with it — it is a very powerful tool yet simple, logical, and offers many integrations. The biggest selling point is the level of support you'll get from the Omnisend team. It feels like I'm having an extended marketing team advising me on best practices, how to maximise the return and making sure that we're squizing the best from email marketing. Well done, Omnisend!

Store Using app Total reviews Average rating
Catwalk Connection 12 months 1 5.0
5 / 5 Share
Jan. 20, 2021

I've been using Omnisend for a couple of months now and I honestly love it so far. Took a while to get used to the interface, but once I got the hang of it, it's a breeze. Also, another huge plus is their fantastic customer support. I can always get my questions answered in a very timely manner.

Store Using app Total reviews Average rating
Sud Scrub 2 months 2 5.0
5 / 5 Share
Jan. 19, 2021

Great app to automate your email marketing. Needed help with something and help was quick to respond to resovle the issue.

Store Using app Total reviews Average rating
Beebagz Over 1 year 5 5.0
5 / 5 Share
Feb. 28, 2021

Have just started using Omnisend. So far very impressed with its great set of tools and how well it syncs with my Shopify Store. Besides an initial problem with the welcome email integration, which was quickly dealt with and resolved by support, I am very impressed, not just with the email marketing tools but also the insights available. This app is a 'Gamechanger' backed up with great customer service. Would highly recommend.

Store Using app Total reviews Average rating
Equi-Light About 2 months 3 5.0
2 / 5 Share
Jan. 14, 2021

Loved the sales pitch. Very nice + clean interface. However, UX is not very user friendly. It just takes so many more clicks to get what you want. Also, email block settings differ from one template to another so it's difficult to apply "saved" blocks. It looks like each template/automation was coded separately, so there's no uniformity. It also doesn't allow you to create multi-touchpoint emails, so you can't create follow up emails smoothly within one campaign. Everyone raves about CS, that's why I chose Omnisend over Klaviyo, but I have yet to get a good experience. Onboarding so far has not been pleasant. They promised that someone would help us set up our account, but I have done 95% of the work.

Store Using app Total reviews Average rating
C-IN2 New York 3 months 22 4.1
Developer Reply

Oh no, this is definitely not the experience we want our customers to have. In fact, our Customer success director Gabe is reaching out to you via phone to assist with any remaining questions. Please reach back to Gabe, and we will get you going with Omnisend for the best success. Thank you for sharing your feedback. And surely, we will be able to resolve this asap!

5 / 5 Share
Nov. 28, 2023

We really wanted to have a birthday field to the newsletter registration form. I spent days looking for a good email marketing app, tried 3 of them and I am very happy that we decided on Omnisend. It's been a few weeks now (I don't write a quick review on the day I install an app). The support team has been amazing on top of all the functions we need. Highly recommended! 散々探して、3 アプリを実際に試した上でOmnisendにしました。生年月日など必要な項目を入れたフォームを作れることや、オートメーションで使える機能、メールデザインの編集機能などにも満足しています。サポートチームも迅速丁寧で大変素晴らしい! Updated Sep 2023. It's been 3 years since my first review. Still very happy with this app and the support team is just wonderful. Sanya today was quick and super helpful with clear answers just as great as the last time she helped me. Updated Nov.2023 Still very happy. Had an issue with our domain/hosting server transfer but Sanya again and everyone else from the support team was very patient and helpful.

Store Using app Total reviews Average rating
PALAVA japan Almost 3 years 9 5.0
5 / 5 Share
Dec. 21, 2020

Great, great app for marketing. Easy to navigate - I was able to immediately set up automation compared to other tools. Customer service great as well.

Store Using app Total reviews Average rating
TallMoi 17 days 2 5.0
3 / 5 Share
Dec. 13, 2020

The WYSWYG editor interface is kind of simple to use but lack some interesting features. Customisation is also a bit restricted.

Store Using app Total reviews Average rating
RunSociety 6 months 1 3.0
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