All reviews

Rating Breakdown

  • 5
    89% (2,567 ratings)
  • 4
    4% (129 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (28 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2020

Muy buena aplicación, fácil de utilizar e intuitiva, solo queda ahora esperar los buenos resultados.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

just used for email marketing an trying more features lets see if you still reading this review its mean im happy with all app and just contacted to customer support they respond very nice and thank you guys *****7iy good

Using app

8 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 30, 2020

This app has some great features & is easy to navigate. I've used to it help launch my welcome emails, and I've had no issues with it at all.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over. Easy integration and great templates that were really easy to use.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

I just sent my first e-mail and I am super stoked about how user friendly this platform is. I want to use a tool that integrates with shopify so that triggered email can be sent based upon activity in my store. That is why I chose this platform, but I am shocked at how easy and awesome it is!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

This app has been a great source for growing my email list and sales by being able to keep in touch with customers

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I have a small business. I tried another platform prior to Omnisend and it wasn't user friendly at all and the customer service just wasn't there. I researched and compared companies on the Shopify app store and Omnisend looked like a fit for me and it had a free trial. Was I frustrated setting everything up? Yes! Was customer service there for me? OMG! Every step of the way!!! I have never experienced such attentive customer service. So far things are going well and I know with this new partnership the sky is the limit!

Store

lmbling

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

So far I've really enjoyed using this app, beautiful user interface design and great customer service. www.lacoess.com

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.

Store

SVALT

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2020

Great app just testing waters and so far is actually pretty nice! I'm currently testing the workflows!!!!!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2020

This app has powerful Automation, Audience Segmentation, and reporting tools. I'm glad to switch over to them.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I used many Apps. But I'm Feeling so comfortable & professional with omisen. The campaigns feature is best.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Amazing app for any Shopify store easy to use templates and navigating through the tabs. Getting ready to start my first campaign looking forward to it.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2020

Super friendly to use. I like the simple templates and im super impressed how easy it was to import contacts. It was a breeze compared to my experience with mailchimp which I switched from when they split with shopify.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 1, 2020

I am so happy that I tried Omnisend for my email platform. It is user friendly, intuitive, great support using the chat feature and overall has been a joy to use so far!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2019

I was looking for an email platform that helps me automate most of my email task, basically autopilot. I've been using mail chimp for years and wasn't completely happy with it. I was pleasantly surprised when I installed Omnisend to see how feature packed the platform is and how polished the user interface is. It took me no time to recreate a lot of the automations I had and I have new ideas to implement as well. The live view is a nice bonus and does a great job showing me in real time what's going on (things like what item was added to the cart). I had few questions during setup and the staff responded quickly and were super knowledgeable. Can't recommend it enough. I'm using the "standard" tier, the free is plenty good as well. Give it a try!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2019

The service is outstanding. Katherine was very patient and a great listener and helped us throughout the automation set up! I HIGHLY recommend omnisend to anyone who wants great support, service and amazing experience growing your business. Kudos!

Store

&Me

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 25, 2019

I just sent my first campaign with this app, so far so good. thank you, looking forward to do more with it.

Store

lordana

Using app

5 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 3, 2020

I've updated my review to 4 stars. After all Omnisend proved that they value every customer and make every effort to find a solution for customer's needs. Despite all the problems we had - they made a lot of effort to fix it. Really appreciated.

Store

Keepgo

Using app

6 months

Total reviews

6

Average rating

4.0

Developer Reply

Hi, Thanks for taking time to write this review. Actually, we have not changed the pricing or the feature set each pricing plan has since you started using Omnisend in September. The price increase your account has experienced is solely related to the huge increase of your subscriber list - from 2900 subscribers to 22100 subscribers. We truly understand that learning a new tool takes time and we don't want to lose you, so no worries, we will happily find the best solution to meet your needs, our support team is already reaching out to you about this situation. On a quick note, Omnisend has a lot more to offer than Privy, we offer SMS service; advanced automation flows, such as cart, browse and product abandonment, contact enters/exits the segment flow and more; other channels and complex segmentation to target your customers - so a lot more benefits in just one app!

5 / 5 Share

Dec. 20, 2019

Great e-mail marketing program. The automation are powerful and the multi-channel marketing features are outstanding. The only thing I would like to see that it doesn't have is more CRM features with list segmentation - I'd like to be able to segment based on custom customer profile options. Keep up the awesome work omnisend.

Using app

8 days

Total reviews

1

Average rating

5.0