Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#106
All reviews
March 10, 2020
Just switched over from a very widely used mail system and so far so good. There's a wizard that made the migration from the other platform nice and easy, although it took me a bit to figure out how to move the tags better. I chose Omnisend because I think it has a lot of tools and I have managed to work through a few of them so far like welcome automation series and my first email campaign goes out shortly. Still lots of tools to explore - little bits here and there that I think would make it easier to use, but nothing is perfect perfect and customer services on the chat is helpful and tries their best to provide work arounds. Highly recommended!
March 7, 2020
Hi, I am super satisfied with the Omnisend App, which I integrated with our Shopify online store platform. It is very user friendly, it's quick to make the campaigns, shows all the results before and after, has lots of options... I would definitely recommend it to anyone... :)
March 3, 2020
Awesome team (Laury, Will...)!!! Thank you all for the amazing service. Omnisend generated us over 300K in sales in the last 12 months! Thanks, Rafi
March 3, 2020
I used the Omnisend app to better reach my customers and segment the messaging. It was so easy, phew!
March 3, 2020
Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch
March 1, 2020
Love the simplicity! 10/10. Extremely easy to use and makes perfect sense in all aspects! Well done Omnisend!!!
Feb. 27, 2020
Like the look of this app, however, after two hours of trying to set up, I give up. Not every easy to understand for a new user and thought it could link better with your store to be more automated or you could choose what you wanted. Most need you to input a product for a campaign, what a pain. Needs to have a tutorial to help you set up each campaign the first time. just way to hard to figure out on your own
Sorry to hear you went through such troubles setting up. We truly value your feedback, thank you for taking the time to write the review. The teams are already working together so we could provide improved training materials to our customers in the future for easier setup and use of our product.
Feb. 27, 2020
I started a year ago with Omnisend and ultimately left because of cost. Then i went and tried several others, and none were as effective. So here I am back with omnisend, and here i'll stay.
Feb. 24, 2020
I read quite a few reviews on different email marketing apps and eventually decided to give Omnisend a try. It was relatively easy even for me, and I'm not super tech savvy when it comes to email campaigns. The templates are a godsend, and it's easy to upload graphics and send to customers in just a few minutes. I'm still using the free version but am thinking of upgrading. I'd recommend this to other business owners.
Feb. 20, 2020
Terrible customer service and features that aren't on par with their competitors. For example, you can't segment based on opens of an email automation, only based on email campaigns. Really big pain if you are trying to be super targeted! Customer service almost never has a response other than, "I'll suggest that to our developers" and rarely has a good work around for the lack of features. Not worth paying for. I'm switching to another provider as soon as I can.
Feb. 12, 2020
Just sent my first campaign with omnisend email marketing. Very user friendly. Can't wait for the analytics.
Feb. 12, 2020
So easy to use and navigate. We love the look we've been able to achieve for our email campaigns. Excited to explore more.
Feb. 11, 2020
Muito fácil de usar. Vamos ver como vai ser os resultados. App tem um grande potencial dentro do shopify.
Feb. 11, 2020
Very easy interface! We loved it very much. Anybody can do with little knowledge. Pricing plan is also very attractive.
Feb. 9, 2020
great app. Very user friendly and easy to navigate, creating content is never been this easy. More power to the developers!
Feb. 9, 2020
So far we're really impressed with the ease and coolness of this app. From the automation set up to the variety of templates. We've long been mailchimpers and this is far better. Less clunky, really sleek and smooth to use. So easy anybody can do it... but do it really really well like they totally know what they're doing. Really we're all just winging it. But this app makes you look like you're in total control and are a total marketing marketeer. Big love to omnisend. The Luxe Co team
July 3, 2024
Careful when useing Omnisend Facebook Custom Audiences !!! Somehow the connection betwen Omnisend and your Facebook Ads Account suddently gets deleted every few weeks. Like this you will end up with facebook eating up your daily budget for some advertising campaigns not targeting the audiences you created via Omnisend. You will not notice that the integration is not working and you don't get any notification about this error. Imagine how much money you can waste if you don't notice this. It happened now for more than 3 times over the last few months. Also every time this conection gets deleted you will need to recreate your facebook audiences which is also time consumeing. I wrote Omnisend 3 times about this and still no fix !
Hello there, Thank you for sharing your feedback and bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you've experienced with the Facebook Custom Audiences integration. We have checked our records and do not see any open tickets related to this specific issue. A senior representative has reached out to you to get more details and understand the situation better. Please respond to their email at your earliest convenience so we can work towards a resolution. We appreciate your patience and cooperation as we address this matter. If you have any further concerns or need additional assistance, please feel free to reach out to us.
Feb. 7, 2020
Great App. Very easy to use with great products! Customer Service was fast and very helpful. Thank you for a awesome app!
Feb. 3, 2020
I use this app for all my email marketing. Super easy to import contacts from Mailchimp. I've set up a couple automations, and I just set up my first campaign. I like that it's so easy to add featured products into marketing emails. I've also contacted customer service a couple times, and they have helped me out as well. Superb!
Feb. 3, 2020
Omnisend integrates with Shopify so easily, and it's super intuitive to use to customize forms, automations and campaigns to match all of my brand elements.