Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,938
chart
#106
All reviews
April 26, 2020
We've used Omnisend for a few months now and we've had great results with our email marketing campaigns. Their design tools are very intuitive and easily create professional looking emails, even without the use of templates. Their free plan is very generous and has allowed us to scale our business without incurring heavy costs. We highly recommend it!
April 25, 2020
Easy to use, fancy template is ready, and mail design blocks are firm to design emails. Quick response by user support. I love this product.
April 24, 2020
Amazing app. Use to send out email marketing material. Very easy. Beautiful layouts and templates. A+
April 23, 2020
so far so good...implementation has been great and intuitive - would highly recommend to anyone looking to increase orders
April 23, 2020
Very useful, powerful, and pretty easy to operate once you have it all connected to your store and email. Im planning to continue using it after the trial expires.
April 21, 2020
I love how self-explanatory the app is. Also, the integration from Shopify to Omnisend is flawless. Thanks for helping my business grow!
April 19, 2020
Great app and well integrated with shopify. Automations are very good and everything around customer needs/ satisfaction. I like the automations regarding the abandoned cart, cross-sell and review! A very well made app
April 18, 2020
I have setup Omnisend for two Shopify websites and I am delighted with the service, support and ease of use that this solution offers. Well done Omnisend. Fast. Easy. Effective! Very happy with the usability and functionality.
April 16, 2020
I have just used this for the first time, nice and easy to use, and was glad to learn that sending with omnisend with a domain email is best for getting through to your customer, hope to see a good open and received rate
April 15, 2020
We had previously been using Mailchimp and switched over to Omnisend. So far am very pleased with the integration with Shopify and the program itself is very user friendly and intuitive with good templates.
April 23, 2020
Review Update 4-23-20 Support just told me that they will not fix the problem because they test it on their end and it works for them. What this tells me is that they do not care about you. This is just a way to hide their software problems and just keep saying the same thing over and over as robots and nothing is fixed. To finalize it all, this time they said to me via chat, buy or use another computer maybe that will work but we will not fix anything. You do not have a sales rep that can take care of your account but instead, they have chat assistants that have no experience or are incapable of fixing any problem with the software. I am tired of your nonsense responses and unwillingness to fix the problem on your software. Users of this app, if they are not willing to fix any problems you face while using this app why in the world would you pay or keep paying them for a service that is not working as it should? ----------------------------------- Review Update 4-15-20. I followed up on all the steps you mentioned below 3 times and still, it does not work. We should be able to check the emails that were sent to clients without any issues. Do not let the app to use our client ip address and say that it is a customer viewing our site when they are not. That is a bad coding or bug in the software. also, you never see what the customer put in their cart it just says it sent an email but you can not see what products they added on the email when they sent the email to the customer. We should be able to see what product was put on the email when we click emails sent to costumers. --------------------------------------- Be warned users of this app. The live view does not display actual users' name and it uses different IP addresses with different names which are not your clients. I have tested this app in the default browser and subscribed to several forms that I created using our default browser google chrome. After, explaining 20 times the problem, showing them screenshots of me browsing our site and then going back to the dashboard to check the live view to see who was on our site at that minute I found out that it displayed me, as one of our existing clients browsing our site when in reality the client was not browsing our site and it was using one of our client's IP address instead of my own IP address and displayed me as one of our existing clients browsing the site. They have told me to clear up my cache, my browser history, go incognito, subscribe as incognito etc...but even after having done all that 5 times they still can not explain why is displaying me as an existing client browsing our site when in reality it was me the one browsing out site at that moment and minute. Test it yourself now and let me know if that is happening to you as well. This is frustrating and not a reliable way to check real visitors on your site. Best, Tom
We are upset to hear you had a disappointing experience, let us make it right! If you click into an email you sent to your customer, you might be recognized as your customer. Nothing to worry! Cleaning cache and cookies fully, not clicking on your customers' emails and starting fresh on your store will resolve the situation. Xenia from our support team will help you out with the steps; we are positive this issue will be resolved soon.
April 13, 2020
I really liked Klavio but could not justify the rising costs for our small business as our email list grew. Omnisend is awesome because it gives me the same features as Klaviyo at a fraction of the cost. Really, it's a no brainer.
April 12, 2020
So far so good. Setting up for first automated campaigns was easy and segmenting list was intuitive.
April 10, 2020
LOVE THIS APP!! amazing for all my marketing emails. I sent campaigns and set up automatic emails as well that are triggered by subscribing/adding something to your cart/purchasing!
April 9, 2020
Used this app to make email marketing quick and effective for our small clothing business. I like how the templates set up a good foundation for each automated email, though you can easily make any changes you want. They've benefitted our shop greatly within one week. The support team responded within just a couple minutes and were friendly and helpful.
April 9, 2020
Really great app, makes marketing very easy for a novice. Also, the tracking system that shows you where your customers have been is invaluable and very helpful for direct marketing to those clients that have subscribed, Love it!
April 7, 2020
Very very easy to use and very effective. I am impressed by how simple it is in all areas. Everyone should be able to use it.
March 31, 2020
I looked around many email marketing app, but nothing comes closer to this, It is one of the most affordable with tons of amazing features and very user friendly. i was able to send email in less than 30 minutes. must have app for business of every size
March 30, 2020
I just sent out my first email campaign and it was super easy! The email looks fantastic and it was so easy to plug in my products.
March 30, 2020
I used this app for the first time today and it will be the beginning of long relationship. It makes everything so much easier with templates and clear analytics. Thank you for a great service.