Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#106
All reviews
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May 17, 2019
We just moved over from Shopify, export of current lists was seamless, user interface was great and very simple to follow definitely recommended A nice feature addition would be to edit images size within the app
May 17, 2019
Switched over to Omnisend after MailChimp stopped working with Shopify. I am really impressed with the platform and the ability to customize the template.
Using app
3 days
Total reviews
1
Average rating
5.0
May 16, 2019
I use the app to send email to our subscribers. Easy operations and many templates to use. You can complete the email like your enjoying. I think it can bring more traffic and sales to our store.
May 15, 2019
So, I am a switchover from the MailChimp trauma... and I've always disliked the clunky MailChimp interface... but OmniSend has not only made the transition easy (and I had custom forms and everything) but their interface is awesome. Everything is visual, easy to follow, and allows me to focus on content rather than trying to do what I want with a bad interface like MailChimp. The support is quick, and super friendly to - it does make a difference. Thanks so much Omnisend for making a potentially painful process easy!
May 13, 2019
I used this app to set up some automation for abandoned cart emails and it was very easy to work with. I thought the templates were great and step by step process work flow guided me right through. I'm happy so far.
May 11, 2019
First of all, why in the world have I not been using Omnisend all these years and settling for Mailchimp? I'm actually glad this issue happened with Mailchimp & Shopify where I had to find something new, and Omnisend is absolutely brilliant... everything is so well designed, it literally hands you everything on a silver platter, you just need to plug and play at that point! If you are looking for something new, simple, user friendly, and not too techy, then Omnisend is the answer!
May 10, 2019
Very nice email platform. However, they do not have an integration for multiple stores, which means you need more subscriptions if you have multiple stores.
May 9, 2019
I just switched to Omnisend from MailChimp. It was very easy to integrate with my store and to migrate over my contact list. I was also pleased with the ease of creating a campaign. The finished product looked very professional and directed traffic to specific products on my store very easily. So far I like the app.
May 9, 2019
Easy to use and very intuitive. This app has some nice features like the ability to "pick" products from your online store to add to your emails. Good alternative at a reasonable price.
May 9, 2019
Great tool, great service! Needs some minor fixing on the mobile optimization side, but otherwise it is amazing.
May 9, 2019
I could write a lengthy review about how bad Omnisend's technical support is, but I think everyone is well aware that they were totally unprepared for the number of people coming over from Mailchimp, and that their Eastern Europe based support is pretty darn horrible. We are currently giving Omnisend a 1 star review because one of the most important ( and most profitable) features of email automation is the Abandon Cart series of emails. Everyone needs to know, Omnisend's Automation email system currently does not work. We do not know if it is because their system is overloaded, their servers are blacklisted, or some other factor, but we know with 100% certainty that their automation system is broken. Before you dismiss this negative review as an outlier, please note that we are still with Omnisend and we are trying desperately to work with them to solve this. Here are the facts: Fact 1: Before we moved to Omnisend, we were sending ONE Abandon Cart email via Shopify's basic notification system. That one email was yielding a 26% conversion rate. The industry average is 7%. Fact 2: We took the EXACT same email that we used in Shopify and launched an abandon cart email series in Omnisend. The email currently yielding less than 1% conversion rate. The data does not lie. Something is horribly wrong. We believe it is something to do with how they have setup our domain and the various DKIM/SPF settings, but again, no one at Omnisend seems to know what to do to fix the issue. If you are a larger company or you have a large email list, and you want to send emails from your own domain (@yourcompany.com) be advised that you are going to have extremely poor performance from Omnisends Automation emails until they can fix their system.
Terribly sorry to hear, that you are experiencing these problems. We are providing you with an account manager to help you solve the issues. Laurynas will reach out to you, so you could schedule a call with him asap. Customer sadisfaction is our top priority, we will find a resolution for you.
May 8, 2019
I was looking for a replacement for MailChimp and have been pleasantly surprised finding a more robust solution in Omnisend. It met my needs immediately and has several tools available as my business grows. The pricing structure was also a big reason for trying Omnisend. I am just starting with my online store so getting a marketing tool like Omnisend really helps a self-funded start up. Testing Omnisend with the 14 day free trial has given me the confidence that I've chosen the right email marketing solution. I'm looking forward to a long relationship with Omnisend.
May 7, 2019
We just started using this app to replace MailChimp. It was pretty easy for me to import everything from MailChimp with their available guidance. In just one day we have our customer lists, our email sign-up forms & landing page, abandoned cart email and a a campaign for people who never opened their last few campaigns to come back and get a discount. The automated discount code feature is simply amazing. Integrates easily with shopify. Easy to build campaigns or emails.
May 7, 2019
Excellent and easy to use email marketing service and app. I have used Mailchimp and SendinBlue in the past and I like Omnisend better. As a website developer I have installed Omnisend to all my clients and for my own boompositive.com store of course. Highly recommend and I'm still on the free plan. But I'm sure their paid services work great as well. And I most likely change to paid plan in this summer! Good job!
We are pleased to hear you are having a great experience. Thank you for trusting Omnisend and recommending us to others! With the number of new and improved features, we are constantly releasing, you will definitely find even greater success on the paid plan.
May 7, 2019
Making the switch from Mailchimp. Just created my first email in Omnisend and it was really easy and I'm very happy with the results. So far, so good!
May 6, 2019
I've just made a switch to Omnisend for better integration. I love it so much! Very user friendly & allows me to create beautiful emails for my customers :) Thank you!
May 6, 2019
I've used another provider for SIX years and always had little bugs and issues that were frustrating when building an EDM. My first EDM has just gone out via Omnisend and building it was SUCH a pleasure - no issues, on point templates... easy... I can't wait to see what the next few months bring!
Wow, such a pleasure to hear your experience is a lot better than the other provider you used. Our teams give out more than 100% every day to build the best product and to provide the best customer experience. If you ever have any questions or run into an issue, just drop Customer Support a message at [email protected], we work 24/7 to help our customers.
May 6, 2019
Great service and fun and interesting designs... So many more options than my previous company!!!! SO much thought and consideration about my company and helping me grow.....
May 3, 2019
After doing a bunch of research and trying several services. We recently switched our newsletter service to Omnisend. I have to say, I was bummed to leave mailchimp, but I'm now kind of obsessed (haha) with omnisend. Their interface is clean and intuitive and makes it super easy to implement the basic things we needed to have in place. So far I'm loving it + 100% recommend.