All reviews

Rating Breakdown

  • 5
    89% (2,567 ratings)
  • 4
    4% (129 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (28 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

May 3, 2019

I was able to create a Mother's Day email campaign (my first one), from start to finish, in less than 1 hour. Very intuitive process.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Trying this app out as an alternative to Mailchimp. I like the ease of design with templates. I do wish that GIFs were included in the photo gallery. Other than that, I am sold.

Using app

About 6 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review, glad you like Omnisend! Good news, you can actually add GIFs using the Insert Image function in campaigns and automation. Have more feedback for us? We love customer feedback, please feel free to share it using the feature feedback form on our What's Next page https://www.omnisend.com/whats-next/' Customer Success Team

5 / 5 Share

April 30, 2019

The support is amazing! Changed from Mailchimp to Omnisend and never regretted abit! Even though it's pricier but it's really worth the money!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2019

Best email app I've ever used. Switched from Mailchimp. Was easy to create and looks beautiful and professional. I hope I can figure out flows now. They have great customer support.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2019

I just switched from MailChimp. It was easy to do the switch and I sent out my first email. I hope it is all this easy! So far so good.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2019

We've tried lots of email marketing apps, but the one that fulfilled all of our tasks was Omnisend. We recommend it.

Using app

20 minutes

Total reviews

33

Average rating

5.0

5 / 5 Share

April 26, 2019

Migration from Mailchimp was a breeze. I had a little trouble getting the account set up but was quickly helped by customer support through chat. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2019

FIRST TIME USING THIS WAS A BREEZE. LOVE THE APP AND CANT WAIT TO MAKE MORE NICE EMAIL CAMPAIGNS! 100% WONDERFUL

Using app

About 2 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

July 22, 2020

I had a bit of trouble with my set up. The Omnisend team was quick to help and follow up. Their templates are very nice and look professional.

Store

Adrisya

Using app

Over 1 year

Total reviews

12

Average rating

4.3

3 / 5 Share

April 21, 2019

The app is great, but it is SO expensive! It is based on your number of subscribers but knowing that your ATC emails are also counted in the total it brings the price up quickly!

Using app

27 days

Total reviews

1

Average rating

3.0

Developer Reply

Happy you like using Omnisend! So the price depends entirely on the number of contacts you communicate with and it is adjusted based on specific ranges (0-500; 501-1000, etc.) Considering the various features available on our app, such as welcoming and transactional emails, other automations, omnichannel availability, we still offer a very competitive price on the market. You can always check the pricing here: https://www.omnisend.com/pricing/

5 / 5 Share

April 21, 2019

Mail Chimp went in a weird direction with Shopify, so here we are... Couldn't be happier. Everything is accessible within our shopify app and I can create marketing emails that look better than Mailchimp even. Glad we switched! Great insights with numbers to let us know what's working and what's not with email subscribers. Thanks for the great app!

Using app

7 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We have recently released our Dashboard and a lot more numbers will be added soon to give you a better view of the audience you have, omnichannel performance and more. Did you know we are upgrading our tool to help Mailchimp crew switch to Omnisend? You can read more about the upcoming features here: https://www.omnisend.com/upcoming-features/

5 / 5 Share

April 20, 2019

I'm starting a new company and I need a simple and reliable way to capture email addresses and send newsletters. Omnisend is just what I was looking for. I really like it and i used it to replace Mailchimp. And it's very easy to begin using and to understand. Also, their support responds quickly to any questions that I have. I give it 5 stars!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2019

I needed to communicate via email with customers. It seemed daunting and overwhelming. After using this app, I was able to successfully send out the campaign and I look forward to sending out my next one. As a newbie with little experience this app is a plus for me

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2019

A breath of fresh air from the old email company we were using! 5 Star support! Never seen someone be there in the chat to help me with any questions to fast!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 19, 2019

Just migrated from Mailchimp, so far I'm loving it. In fact, I can now stop using other apps for creating forms and such. It's very user friendly, so I recommend it 100%

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

April 19, 2019

So far so good! I just launched my first campaign and it was so easy to set up. Can't wait to see the results of the campaign!

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 18, 2019

We have been using Mailchimp for 4 years but had to change so after looking at all the options Omnisend looked to be the best for our business. Once I got inside and built my first newsletter, wow, much better platform than Mailchimp for creating newsletters and the additional features for basically the same money we were paying Mailchimp sold me. Our open rate was higher on the first day, not sure why but I will take it, and I am waiting to see how the automatic re-send to those that didn't open the first will work but it has to net us something. That feature alone sold me but there is so much more to be happy about. Thank you Omnisend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased to hear you enjoy using Omnisend! To welcome MailChimp customers we have created a resources hub, check it out for information about upcoming features, register for the success webinars and more! https://www.omnisend.com/customers/?t=mailchimp

5 / 5 Share

April 17, 2019

I love this app. Very easy to work you don't need experiences with Email Marketing. I recommend it...

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2019

just installed and connect it with my shopify store and privy campaign. very very easy to use. and the support is really 24/7, I am so surprised! I can't afford the pro plan yet, but it looks amazing! Working toward that! Thank you!

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2019

I used Omnisend to help build my email list and to stay in touch with my community. It seems like a great app so far.

Using app

32 minutes

Total reviews

2

Average rating

5.0