Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#67
All reviews
Review RSS Feed
May 30, 2019
So far, so good! We have only used this app for one email campaign, but it was easy to use. Will update review if things go south.
May 30, 2019
We are really enjoying using Omnisend here at Miss Crofton HQ. Would definitely recommed. Very user friendly
May 29, 2019
Having just started using the app can't comment much, but the dashboard is straightforward to use, and the data transfer from Mailchimp was effortless.
May 29, 2019
Great app. It's really simple to use and produces beautiful emails. I was overwhelmed by some other services. Thanks
May 29, 2019
Non-existent support, in my case they have not answered me. The automation for abandoned carts is not working, the mails are not received
We apologize you did not get a response on time. Our service provider reported a problem where some of our emails were not delivered to our clients within the past few weeks. We can assure that the issue has been resolved as of 29th May. Our Customer Support Team reached out to you in a separate mail, please respond to us and we will find the best solution to your situation!
May 28, 2019
Omnisend has a really beautiful interface, and the emails are looking great! There are some workarounds I have to do with automation, as the platform isn't fully on the same level as Mail Chimp, but all around, a pretty good service for a good price.
Using app
About 1 month
Total reviews
5
Average rating
4.8
May 28, 2019
I've been really happy using Omnisend for our email marketing of hippyfeet.com since transitioning away from Mailchimp earlier this month. So far, so good!
May 26, 2019
Easy to use app. Good features. It is very easy to navigate through both in texts as well as images.
May 25, 2019
Seamless integration with Shopify. So far have had a great experience. The platform seemed easier to use than MailChimp and I think they e-mails looked better overall.
May 24, 2019
We switched from mailchimp to omnisend when the mailchimp / shopify integration ended. So far, we have been pleased with everything omnisend has to offer / the transition has been seamless.
May 24, 2019
I recently switched over to omnisend from mailchimp for our shopify store...I did some extensive research on what one seemed to be the best fit and decided on OMnisend and it has been nothing but AMAZING. Everything has been so easy to switch over and start it up. I ran into one snag with the newsletter button and contacted support who responded right away and took care of it for me. I have the free account and am totally blown away with how great it is so far!! HIGHLY RECOMMEND!!
May 23, 2019
I couldn't be more happier that Mailchimp and Shopify severed their biz relationship...I probably wouldn't have ever discovered Omnisend.
May 22, 2019
We switched from Mailchimp to Omnisend. Best decision we could have made. The drag and drop features for creating new emails and we really like the menu features to add links. Highly recommend. It's very user friendly.
May 21, 2019
I've just made the switch from Mailchimp, and I've only sent one email so far with Omnisend, but I love the templates and creative options available. So easy to customize, and immediately looks professional. I'm excited to dig in further to create interactive birthday emails for my subscribers and explore all of the options Omnisend has to offer!
May 21, 2019
I made the switch over from Mail chimp. Very happy with what this can do and how the emails look. I would recommend this to other users.
May 18, 2019
I used this app to help me automate adding people to my mailing lists and segment my list. I really like the layouts it gives and the formats. I absolutely love the sleek designs for pop-ups and the ease of use. I chose it over another popular CRM because of its wheel of fortune option and so far I have no regrets. I wish it had inline newsletter forms I could make without having to write the custom HTML myself. I loved how easy it was to create different inline forms for my different pages and just copy and paste it into the blog post exactly where I wanted it. I may end up switching after the launch because of that fact as I love to make my landing pages in a blog post and just copy and paste the inline forms. I like the landing page options they have and the scheduling but I much prefer to keep people in my site then use an outside page.
Thank you for taking the time to share your honest review. Your feedback is much appreciated, our product team will look into how we could make this area better for our customers. We are sorry, that the only option, for now, is to have your form as a custom HTML form. Feel free to reach out to [email protected] if you need guidance.
May 18, 2019
Very user-friendly, esp for us who are not trained in any eDM design. integration with shopify is supherd. highly recommended.
May 17, 2019
I am not sure why all the hype. I personally had the worst experience ever after switching from MailChimp, or rather trying to switch. The customer service is nonexistent, that's how unresponsive they are. I had a simple problem and after their initial suggestion I had to wait for two days didn't work, the support simply disappeared - NO ANSWER at all. Basically the app is way worse than MailChimp, there is no obvious way to set up any other account access, every person on your store has their own account and can screw things up from their free account with no way to fix it from yours, you have to keep switching between to find out who did what if the staff is not admitting it. It's simply atrocious so far and ever so clunky. I haven't tried to send anything yet and not sure I want to, after this initial clusterwhatever.
So sorry to hear you feel this way. We could not locate your conversation, could you send us an email to [email protected] and we will solve your problem immediately? As for the user right management, we truly appreciate your feedback. The team is currently working on this feature to ensure you have a possibility to differentiate what information might be visible for a particular user and empower the right person for your account. We expect to release this new feature very soon, by the end of Q2!
May 17, 2019
This is a great app! Super easy to use and just sent my first campaign with it... we'll see how it goes. Would definitely recommend!