Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,961
Reviews
Chart
#46
Shopify

All reviews

5 / 5 Share
May 30, 2019

The email editor is great and has enough power to make really nice looking and engaging emails. The analytics are good and the interface is easy to navigate, The little bit of customer support I have needed has been very responsive and helpful.

Store Using app Total reviews Average rating
Mountains & Mermaids 20 days 8 5.0
4 / 5 Share
May 30, 2019

So far, so good! We have only used this app for one email campaign, but it was easy to use. Will update review if things go south.

Store Using app Total reviews Average rating
REVRides About 21 hours 4 4.8
5 / 5 Share
May 30, 2019

We are really enjoying using Omnisend here at Miss Crofton HQ. Would definitely recommed. Very user friendly

Store Using app Total reviews Average rating
misscrofton 21 days 1 5.0
5 / 5 Share
May 29, 2019

Having just started using the app can't comment much, but the dashboard is straightforward to use, and the data transfer from Mailchimp was effortless.

Store Using app Total reviews Average rating
Furniture Maxi 15 minutes 6 5.0
5 / 5 Share
May 29, 2019

Great app. It's really simple to use and produces beautiful emails. I was overwhelmed by some other services. Thanks

Store Using app Total reviews Average rating
Helm & Home 25 days 1 5.0
1 / 5 Share
May 29, 2019

Non-existent support, in my case they have not answered me. The automation for abandoned carts is not working, the mails are not received

Store Using app Total reviews Average rating
Sali Bazar 17 days 4 3.0
Developer Reply

We apologize you did not get a response on time. Our service provider reported a problem where some of our emails were not delivered to our clients within the past few weeks. We can assure that the issue has been resolved as of 29th May. Our Customer Support Team reached out to you in a separate mail, please respond to us and we will find the best solution to your situation!

4 / 5 Share
May 28, 2019

Omnisend has a really beautiful interface, and the emails are looking great! There are some workarounds I have to do with automation, as the platform isn't fully on the same level as Mail Chimp, but all around, a pretty good service for a good price.

Store Using app Total reviews Average rating
5 / 5 Share
May 28, 2019

I've been really happy using Omnisend for our email marketing of hippyfeet.com since transitioning away from Mailchimp earlier this month. So far, so good!

Store Using app Total reviews Average rating
Hippy Feet 20 days 7 3.7
5 / 5 Share
May 26, 2019

Easy to use app. Good features. It is very easy to navigate through both in texts as well as images.

Store Using app Total reviews Average rating
Creation Imprints 2 months 1 5.0
5 / 5 Share
May 25, 2019

Seamless integration with Shopify. So far have had a great experience. The platform seemed easier to use than MailChimp and I think they e-mails looked better overall.

Store Using app Total reviews Average rating
Collectiv Co. About 9 hours 3 5.0
5 / 5 Share
May 24, 2019

We switched from mailchimp to omnisend when the mailchimp / shopify integration ended. So far, we have been pleased with everything omnisend has to offer / the transition has been seamless.

Store Using app Total reviews Average rating
Sixty Stax 15 days 2 4.5
5 / 5 Share
May 24, 2019

I recently switched over to omnisend from mailchimp for our shopify store...I did some extensive research on what one seemed to be the best fit and decided on OMnisend and it has been nothing but AMAZING. Everything has been so easy to switch over and start it up. I ran into one snag with the newsletter button and contacted support who responded right away and took care of it for me. I have the free account and am totally blown away with how great it is so far!! HIGHLY RECOMMEND!!

Store Using app Total reviews Average rating
Modern Tourist Guelph 7 days 3 4.3
5 / 5 Share
May 23, 2019

I couldn't be more happier that Mailchimp and Shopify severed their biz relationship...I probably wouldn't have ever discovered Omnisend.

Store Using app Total reviews Average rating
Boga Boga 10 days 2 5.0
5 / 5 Share
May 22, 2019

We switched from Mailchimp to Omnisend. Best decision we could have made. The drag and drop features for creating new emails and we really like the menu features to add links. Highly recommend. It's very user friendly.

Store Using app Total reviews Average rating
Bandwagon Champs 22 days 2 5.0
5 / 5 Share
May 21, 2019

I've just made the switch from Mailchimp, and I've only sent one email so far with Omnisend, but I love the templates and creative options available. So easy to customize, and immediately looks professional. I'm excited to dig in further to create interactive birthday emails for my subscribers and explore all of the options Omnisend has to offer!

Store Using app Total reviews Average rating
A Drop in the Ocean 13 days 3 5.0
5 / 5 Share
May 21, 2019

I made the switch over from Mail chimp. Very happy with what this can do and how the emails look. I would recommend this to other users.

Store Using app Total reviews Average rating
sandhillcoffee 13 days 1 5.0
3 / 5 Share
May 18, 2019

I used this app to help me automate adding people to my mailing lists and segment my list. I really like the layouts it gives and the formats. I absolutely love the sleek designs for pop-ups and the ease of use. I chose it over another popular CRM because of its wheel of fortune option and so far I have no regrets. I wish it had inline newsletter forms I could make without having to write the custom HTML myself. I loved how easy it was to create different inline forms for my different pages and just copy and paste it into the blog post exactly where I wanted it. I may end up switching after the launch because of that fact as I love to make my landing pages in a blog post and just copy and paste the inline forms. I like the landing page options they have and the scheduling but I much prefer to keep people in my site then use an outside page.

Store Using app Total reviews Average rating
Ministarfire 3 days 1 3.0
Developer Reply

Thank you for taking the time to share your honest review. Your feedback is much appreciated, our product team will look into how we could make this area better for our customers. We are sorry, that the only option, for now, is to have your form as a custom HTML form. Feel free to reach out to [email protected] if you need guidance.

5 / 5 Share
May 18, 2019

Very user-friendly, esp for us who are not trained in any eDM design. integration with shopify is supherd. highly recommended.

Store Using app Total reviews Average rating
1 / 5 Share
May 17, 2019

I am not sure why all the hype. I personally had the worst experience ever after switching from MailChimp, or rather trying to switch. The customer service is nonexistent, that's how unresponsive they are. I had a simple problem and after their initial suggestion I had to wait for two days didn't work, the support simply disappeared - NO ANSWER at all. Basically the app is way worse than MailChimp, there is no obvious way to set up any other account access, every person on your store has their own account and can screw things up from their free account with no way to fix it from yours, you have to keep switching between to find out who did what if the staff is not admitting it. It's simply atrocious so far and ever so clunky. I haven't tried to send anything yet and not sure I want to, after this initial clusterwhatever.

Store Using app Total reviews Average rating
Lifetime Jewelry 24 days 1 1.0
Developer Reply

So sorry to hear you feel this way. We could not locate your conversation, could you send us an email to [email protected] and we will solve your problem immediately? As for the user right management, we truly appreciate your feedback. The team is currently working on this feature to ensure you have a possibility to differentiate what information might be visible for a particular user and empower the right person for your account. We expect to release this new feature very soon, by the end of Q2!

5 / 5 Share
May 17, 2019

This is a great app! Super easy to use and just sent my first campaign with it... we'll see how it goes. Would definitely recommend!

Store Using app Total reviews Average rating
Esoteric Aroma 2 days 14 4.7
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