Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,184
Reviews
Chart
#611
Shopify

All reviews

5 / 5 Share
Jan. 31, 2020

just used for email marketing an trying more features lets see if you still reading this review its mean im happy with all app and just contacted to customer support they respond very nice and thank you guys *****7iy good

Store Using app Total reviews Average rating
ABRASH CARPET STORE 8 days 9 4.6
5 / 5 Share
Jan. 30, 2020

This app has some great features & is easy to navigate. I've used to it help launch my welcome emails, and I've had no issues with it at all.

Store Using app Total reviews Average rating
Sunlit Folk 16 days 1 5.0
5 / 5 Share
Jan. 29, 2020

I need to change my email marketing provider and these guys fit the bill 110%. So happy I have moved over. Easy integration and great templates that were really easy to use.

Store Using app Total reviews Average rating
Nirvana Chocolat by Melinda Leigh About 3 hours 4 5.0
5 / 5 Share
Jan. 28, 2020

I just sent my first e-mail and I am super stoked about how user friendly this platform is. I want to use a tool that integrates with shopify so that triggered email can be sent based upon activity in my store. That is why I chose this platform, but I am shocked at how easy and awesome it is!!!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 28, 2020

This app has been a great source for growing my email list and sales by being able to keep in touch with customers

Store Using app Total reviews Average rating
Crazy4Beer 4 minutes 1 5.0
5 / 5 Share
Jan. 23, 2020

I have a small business. I tried another platform prior to Omnisend and it wasn't user friendly at all and the customer service just wasn't there. I researched and compared companies on the Shopify app store and Omnisend looked like a fit for me and it had a free trial. Was I frustrated setting everything up? Yes! Was customer service there for me? OMG! Every step of the way!!! I have never experienced such attentive customer service. So far things are going well and I know with this new partnership the sky is the limit!

Store Using app Total reviews Average rating
lmbling 9 days 2 5.0
5 / 5 Share
Jan. 23, 2020

So far I've really enjoyed using this app, beautiful user interface design and great customer service. www.lacoess.com

Store Using app Total reviews Average rating
La Coéss 3 days 4 5.0
5 / 5 Share
Jan. 22, 2020

The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.

Store Using app Total reviews Average rating
SVALT About 19 hours 2 5.0
5 / 5 Share
Jan. 18, 2020

This app has powerful Automation, Audience Segmentation, and reporting tools. I'm glad to switch over to them.

Store Using app Total reviews Average rating
FraternalTies 5 months 1 5.0
5 / 5 Share
Jan. 17, 2020

I used many Apps. But I'm Feeling so comfortable & professional with omisen. The campaigns feature is best.

Store Using app Total reviews Average rating
StylishME About 3 hours 1 5.0
5 / 5 Share
Jan. 14, 2020

This is the first time I have used an email marketing app. Found it very easy to use and will see what happens next!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 13, 2020

Amazing app for any Shopify store easy to use templates and navigating through the tabs. Getting ready to start my first campaign looking forward to it.

Store Using app Total reviews Average rating
Twins Fashion International About 21 hours 1 5.0
5 / 5 Share
Jan. 4, 2020

Super friendly to use. I like the simple templates and im super impressed how easy it was to import contacts. It was a breeze compared to my experience with mailchimp which I switched from when they split with shopify.

Store Using app Total reviews Average rating
Elderberry Grove 3 days 4 5.0
5 / 5 Share
Jan. 1, 2020

I am so happy that I tried Omnisend for my email platform. It is user friendly, intuitive, great support using the chat feature and overall has been a joy to use so far!

Store Using app Total reviews Average rating
Maesboutique 3 days 1 5.0
5 / 5 Share
Dec. 31, 2019

I was looking for an email platform that helps me automate most of my email task, basically autopilot. I've been using mail chimp for years and wasn't completely happy with it. I was pleasantly surprised when I installed Omnisend to see how feature packed the platform is and how polished the user interface is. It took me no time to recreate a lot of the automations I had and I have new ideas to implement as well. The live view is a nice bonus and does a great job showing me in real time what's going on (things like what item was added to the cart). I had few questions during setup and the staff responded quickly and were super knowledgeable. Can't recommend it enough. I'm using the "standard" tier, the free is plenty good as well. Give it a try!

Store Using app Total reviews Average rating
Pomona and Peach 2 days 2 5.0
5 / 5 Share
Dec. 25, 2019

I just sent my first campaign with this app, so far so good. thank you, looking forward to do more with it.

Store Using app Total reviews Average rating
lordana 5 days 4 5.0
4 / 5 Share
Jan. 3, 2020

I've updated my review to 4 stars. After all Omnisend proved that they value every customer and make every effort to find a solution for customer's needs. Despite all the problems we had - they made a lot of effort to fix it. Really appreciated.

Store Using app Total reviews Average rating
Keepgo 6 months 6 4.0
Developer Reply

Hi, Thanks for taking time to write this review. Actually, we have not changed the pricing or the feature set each pricing plan has since you started using Omnisend in September. The price increase your account has experienced is solely related to the huge increase of your subscriber list - from 2900 subscribers to 22100 subscribers. We truly understand that learning a new tool takes time and we don't want to lose you, so no worries, we will happily find the best solution to meet your needs, our support team is already reaching out to you about this situation. On a quick note, Omnisend has a lot more to offer than Privy, we offer SMS service; advanced automation flows, such as cart, browse and product abandonment, contact enters/exits the segment flow and more; other channels and complex segmentation to target your customers - so a lot more benefits in just one app!

5 / 5 Share
Dec. 20, 2019

Great e-mail marketing program. The automation are powerful and the multi-channel marketing features are outstanding. The only thing I would like to see that it doesn't have is more CRM features with list segmentation - I'd like to be able to segment based on custom customer profile options. Keep up the awesome work omnisend.

Store Using app Total reviews Average rating
FastStik 8 days 1 5.0
5 / 5 Share
Dec. 18, 2019

Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.

Store Using app Total reviews Average rating
Valka Yoga About 2 months 7 4.7
1 / 5 Share
Dec. 17, 2019

Extremely poor customer service. In comparison to other apps on shopify this app is painful to use. Move on from this one.

Store Using app Total reviews Average rating
Solvang Olive Press About 1 month 1 1.0
Developer Reply

Sorry to hear you had a disappointing experience. Seems like there were some old contact emails on your list that no longer exist, therefore we had to temporarily pause your sending so your sender reputation is not harmed. There is nothing to worry about, as soon as you delete or unsubscribe those old emails, we will resume the sending. You will be able to benefit from the variety of great Omnisend features, such as omnichannel campaigns and automation messages, segmentation and more!

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