Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,939
chart
#142
All reviews
April 12, 2019
Just started using it for the first time and really happy so far with how easy it is to use. I especially like the product picker that allows me to select products directly from within my store. The import from mailchimp was a breeze.
April 11, 2019
Omnisend is super-powerful. We're doing so much more than we were with Mailchimp. Highly recommended.
April 11, 2019
So easy to set up and I've only scratched the surface of this platform's functionality. Got my first (email) campaign done and dusted in less than 15 minutes.
April 10, 2019
Amazing app for email marketing. We wouldn't have started using Omnisend if Mailchimp didn't breakup with Shopify but we are so glad we did
April 10, 2019
We created our first email campaign today, and the process was really smooth. This app is easy to use! We had our campaign made and sent in less than 30 minutes. The email looked professionally done, too.
April 7, 2019
Omnisend allows us to easily send sign-up emails, abandoned cart emails, confirmation emails, etc. If you want email automation for a reasonable cost, you can't go wrong with these guys. It's easy to use and seamless integration with other apps like Google Ads and Facebook Marketing.
April 6, 2019
This app is much better than Mailchimp, I can do so much more. They have great customer service that response right away. I recommend this app and it's a low monthly fee.
April 6, 2019
Just switched from Mailchimp, and this app has been wonderful! Really superior when compared to Mailchimp. Lots of functionalities and great support.
April 6, 2019
Coming from mailchimp, didn't think I would find a better alternative but I love this app so much better! Customer support was amazing and helpful. Give us a follow on instagram: prxsper ♥
April 5, 2019
Une aplication efficace et vraiement facile a utiliser. Je recomande cet aplication en espérant que le tout soit efficace .
April 3, 2019
I have a small number of email subscribers, 75. Out of those 75, TWO opened the email I sent. TWO! That is a crazy low number. Every email I have sent has a similar result. It must all be going to junk mail folders. Very frustrating!!
So sorry to hear that you had issues with deliverability. There is nothing that harms us more as customer satisfaction is our highest priority, and we hate failing in meeting their needs. But we have good news, we have a solution for you. Our Customer Support Team will reach out with a suggestion, what we can do in your case. We sincerely hope you will give us a second chance. And for the future, please always reach out to [email protected] if you face any problems, we are here to help 24/7 Customer Success Team
April 3, 2019
Easy to navigate interface and sync from previous mail provider, great tools and assistance when needed. A happy change from mailchimp.
April 3, 2019
This is THE APP that you need to increase sells ! Wow very nice product. I recommend 100%. It help me a lot to keep in touch with my customers. The SMS tool work perfectly !
April 3, 2019
So far very easy to work with. Straight forward integration from Mail chimp and easy to navigate interface. It exactly what I was looking for in a email marketing app.
April 17, 2019
Updated review: Finally they added the segmentation feature to the standard plan. This is so helpful! I had some issues without segments but everything works very well now. Katherine of the support team is going an amazing job, her support is just great! Thank you very much Katherine.
Thank you for your honest feedback. Indeed you are referring to one of the advanced features available for our Pro plan users. Our Customer Support Team will reach out to you with possible alternatives in your situation. We truly hope to find the best solution for you! Customer Success Team
April 1, 2019
An absolute dream to work with, so intuitive and easy to use- plus some lovely design features. Good riddance Mailchimp!
April 1, 2019
easy to understand, reallt like this program! Always get sales when we send it out, dont need to know code to use it
March 30, 2019
I've just switched from MailChimp to Omnisend. Fantastic free trail. So easy to use. I couldn't be happier.
May 20, 2019
Updating my review: It's really hurting my abandoned cart workflow that I cannot segment my campaign between previous purchasers and new customers. I'm still overall happy with Omnisend, but am frustrated with the lack of this option that I had in MailChimp. I have different messaging for these two segments in Abandoned Carts and do not want to train my loyal customers to just wait for a coupon after abandoning a cart. ************ I've spent the last couple days migrating over to OmniSend from MailChimp and so far I am SO happy to be doing it! It's easy and intuitive to use with a lot of great features! I have high hopes for my new workflows and campaigns to out-perform what I was doing previously. Automation workflows are really easy to set up, and I love the cancellation trigger. I'm also really excited to check out the Facebook & Google Audience Syncs, although I haven't quite gotten that far yet. I'm expecting that to be a great feature though. Just a couple things I'd like to see added: - I need a way to segment some of my workflows between customers who have previously purchased vs. new customers. I have different messaging to use for new clients vs. repeat buyers. This is particularly critical for an abandoned cart workflow. This is the only thing so far I've found that I'm losing in the switch. - I also would love a better option for the order follow up email workflow. I see the value of the thumbs up / thumbs down feedback block, but I'd really rather encourage customers to leave reviews on my website. I do this with another app right now, but if it could be accomplished with OmniSend, that would be amazing. Otherwise, super happy with the switch. I've spent the weekend setting up all my automated workflows, and I'll be ready to start sending newsletter campaigns next week.
Using app
About 2 months
Total reviews
1
Average rating
4.0
March 29, 2019
Sending out a campaign has never been easier. Great tips in their blog section to guide you along too. Launched my first campaign using this app which is easier to use than other apps. No regrets so far. Integration was not as simple and i had to verify that my integration was working with customer support (but they were quick and helpful). Migrating from another platform is always a chore but i think they did ok.