All reviews

Rating Breakdown

  • 5
    89% (2,629 ratings)
  • 4
    4% (127 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (140 ratings)

Reviews with Text

  • 93% (2,744)
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5 / 5 Share

April 12, 2019

Just started using it for the first time and really happy so far with how easy it is to use. I especially like the product picker that allows me to select products directly from within my store. The import from mailchimp was a breeze.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2019

Omnisend is super-powerful. We're doing so much more than we were with Mailchimp. Highly recommended.

Using app

17 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 11, 2019

So easy to set up and I've only scratched the surface of this platform's functionality. Got my first (email) campaign done and dusted in less than 15 minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2019

Amazing app for email marketing. We wouldn't have started using Omnisend if Mailchimp didn't breakup with Shopify but we are so glad we did

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2019

We created our first email campaign today, and the process was really smooth. This app is easy to use! We had our campaign made and sent in less than 30 minutes. The email looked professionally done, too.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2019

Omnisend allows us to easily send sign-up emails, abandoned cart emails, confirmation emails, etc. If you want email automation for a reasonable cost, you can't go wrong with these guys. It's easy to use and seamless integration with other apps like Google Ads and Facebook Marketing.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 6, 2019

This app is much better than Mailchimp, I can do so much more. They have great customer service that response right away. I recommend this app and it's a low monthly fee.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2019

Just switched from Mailchimp, and this app has been wonderful! Really superior when compared to Mailchimp. Lots of functionalities and great support.

Using app

About 24 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

April 6, 2019

Coming from mailchimp, didn't think I would find a better alternative but I love this app so much better! Customer support was amazing and helpful. Give us a follow on instagram: prxsper ♥

Store

PROSPER

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2019

Une aplication efficace et vraiement facile a utiliser. Je recomande cet aplication en espérant que le tout soit efficace .

Using app

2 days

Total reviews

5

Average rating

5.0

1 / 5 Share

April 3, 2019

I have a small number of email subscribers, 75. Out of those 75, TWO opened the email I sent. TWO! That is a crazy low number. Every email I have sent has a similar result. It must all be going to junk mail folders. Very frustrating!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

So sorry to hear that you had issues with deliverability. There is nothing that harms us more as customer satisfaction is our highest priority, and we hate failing in meeting their needs. But we have good news, we have a solution for you. Our Customer Support Team will reach out with a suggestion, what we can do in your case. We sincerely hope you will give us a second chance. And for the future, please always reach out to [email protected] if you face any problems, we are here to help 24/7 Customer Success Team

5 / 5 Share

April 3, 2019

Easy to navigate interface and sync from previous mail provider, great tools and assistance when needed. A happy change from mailchimp.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2019

This is THE APP that you need to increase sells ! Wow very nice product. I recommend 100%. It help me a lot to keep in touch with my customers. The SMS tool work perfectly !

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

So far very easy to work with. Straight forward integration from Mail chimp and easy to navigate interface. It exactly what I was looking for in a email marketing app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2019

Updated review: Finally they added the segmentation feature to the standard plan. This is so helpful! I had some issues without segments but everything works very well now. Katherine of the support team is going an amazing job, her support is just great! Thank you very much Katherine.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your honest feedback. Indeed you are referring to one of the advanced features available for our Pro plan users. Our Customer Support Team will reach out to you with possible alternatives in your situation. We truly hope to find the best solution for you! Customer Success Team

5 / 5 Share

April 1, 2019

An absolute dream to work with, so intuitive and easy to use- plus some lovely design features. Good riddance Mailchimp!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2019

easy to understand, reallt like this program! Always get sales when we send it out, dont need to know code to use it

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2019

I've just switched from MailChimp to Omnisend. Fantastic free trail. So easy to use. I couldn't be happier.

Using app

1 day

Total reviews

2

Average rating

5.0

4 / 5 Share

May 20, 2019

Updating my review: It's really hurting my abandoned cart workflow that I cannot segment my campaign between previous purchasers and new customers. I'm still overall happy with Omnisend, but am frustrated with the lack of this option that I had in MailChimp. I have different messaging for these two segments in Abandoned Carts and do not want to train my loyal customers to just wait for a coupon after abandoning a cart. ************ I've spent the last couple days migrating over to OmniSend from MailChimp and so far I am SO happy to be doing it! It's easy and intuitive to use with a lot of great features! I have high hopes for my new workflows and campaigns to out-perform what I was doing previously. Automation workflows are really easy to set up, and I love the cancellation trigger. I'm also really excited to check out the Facebook & Google Audience Syncs, although I haven't quite gotten that far yet. I'm expecting that to be a great feature though. Just a couple things I'd like to see added: - I need a way to segment some of my workflows between customers who have previously purchased vs. new customers. I have different messaging to use for new clients vs. repeat buyers. This is particularly critical for an abandoned cart workflow. This is the only thing so far I've found that I'm losing in the switch. - I also would love a better option for the order follow up email workflow. I see the value of the thumbs up / thumbs down feedback block, but I'd really rather encourage customers to leave reviews on my website. I do this with another app right now, but if it could be accomplished with OmniSend, that would be amazing. Otherwise, super happy with the switch. I've spent the weekend setting up all my automated workflows, and I'll be ready to start sending newsletter campaigns next week.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 29, 2019

Sending out a campaign has never been easier. Great tips in their blog section to guide you along too. Launched my first campaign using this app which is easier to use than other apps. No regrets so far. Integration was not as simple and i had to verify that my integration was working with customer support (but they were quick and helpful). Migrating from another platform is always a chore but i think they did ok.

Using app

1 day

Total reviews

4

Average rating

5.0