Omnisend Email Marketing & SMS

Hello there, Thank you for your feedback! We're glad to hear that you find Omnisend functional for beginners and that our customer support works well. We appreciate your suggestions for a built-in survey feature within emails and more advanced design options. Your input helps us improve. If you have any more questions or need assistance, please feel free to reach out. We're here to help!

Hello there, Thank you for your detailed review! We're thrilled to hear that you find Omnisend user-friendly and comprehensive, especially for beginners. It's great to know that the app's metrics, seamless Shopify integration, and educational resources are benefiting your store. We're also glad you find the new review feature easy to use and appreciate our responsive and friendly customer care. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for sharing your detailed feedback. We sincerely apologize for the issues you've experienced, particularly with the review widget and the price increases. We understand how these matters can impact your business, and we regret any inconvenience this has caused. We take your concerns about the review widget seriously. It seems that the widget was not added without your approval. Our team has investigated the situation and has reached out to you with their findings. Regarding pricing, we understand your frustration with the increases. These adjustments help us continue to improve our services and offer better features, but we acknowledge the need to balance this with providing value to our long-term customers. A senior representative has contacted you to address the situation in detail. Please respond to their message at your earliest convenience. We are committed to resolving these issues and ensuring a better experience for you moving forward.

Hello there, Thank you for your feedback. We apologize for any inconvenience caused by the watermark in the free version. We understand that it can impact the professionalism of your store. Please note that the removal of the watermark is a feature available in our paid plans, designed to help us sustain and improve the free version of our app. We appreciate your understanding and are committed to providing the best experience possible. A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to finding a satisfactory resolution and improving our service.

Hello there, Thank you for your review! We're glad to hear that you find the app easy to use with great features. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're delighted to hear that our customer service has been a big help with every problem you've encountered. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're glad to hear that Omnisend effectively meets your marketing needs and integrates well with Shopify. We're especially pleased that our customer service was fantastic in helping you troubleshoot issues. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your feedback! We're glad to hear that you've found our team amazing, and helpful over the years. We appreciate your honest input regarding the reviews section, and understand your concerns about missing features. Your feedback is valuable to us, and we will take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your 5-star review! We're thrilled to hear that you're satisfied with Omnisend. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're delighted to hear that you find Omnisend easy to use and that our customer support has been excellent. We appreciate your recommendation and are here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're thrilled to hear that you've been using Omnisend for over a year and that you love it. It's great to know that you appreciate our continuous improvements, such as the new review feature, and that you find our customer service great. We're glad to hear that our service agents have been friendly and helpful. Your recommendation means a lot to us! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're thrilled to hear that you find Omnisend's flows simple to set up and quick to get running. It's fantastic to know that our chat support team, including Karine and Eduarda, provided amazing support when you encountered roadblocks. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively. We appreciate your recommendation and are here to help whenever you need assistance.

Hello there, Thank you for your review! We're glad to hear that you find the app great and the service wonderful. It's fantastic to know that Sila was able to help you with split workflows. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're glad to hear that you're happy using Omnisend for your email marketing. It's great to know that our customer service has been amazing, and the app meets your marketing needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're thrilled to hear that you're enjoying the app so far and finding it wonderful. There's always more to explore and learn, and we're here to support you every step of the way. If you have any questions or need further assistance, feel free to reach out.

Hello there, Thank you for your review! We're delighted to hear that you're very happy with Omnisend. It's great to know that you find the templates easy to modify and creating new ones simple. We're also pleased to hear that our customer support has been outstanding. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service interaction. Your experience is important to us, and we regret any frustration this has caused. We understand your concerns about the payment method and the handling of your subscriber information inquiry. Our team is dedicated to investigating these issues and ensuring a better experience for our users in the future. A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to resolving this matter and improving our service.