All reviews

Rating Breakdown

  • 5
    90% (2,624 ratings)
  • 4
    4% (125 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,738)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2025

Omnisend is extremely efficient to use, with a highly user-friendly UI and thoughtful design in every operational detail. Their customer service responds online very promptly—typically with a real person addressing our various questions within ten minutes. We've been long-term users for years, spending a few thousand dollars monthly on fees, but the cost-performance ratio is still very high. The account manager provides us with plenty of global perspectives and professional advice. I hope Omnisend continues to grow stronger and stronger.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your continued partnership and thoughtful review. We’re grateful for your long-term trust and investment in Omnisend — it means the world to us. It’s fantastic to hear that our platform’s design, performance, and support have delivered consistent value for your business. We’ll keep pushing forward to grow stronger together and ensure Omnisend remains a powerful ally in your success.

5 / 5 Share

Sept. 15, 2025

Store

My Store

Using app

--

5 / 5 Share

Sept. 15, 2025

We really enjoy using Omnisend, it integrates seamlessly with Shopify, which makes our workflow so much smoother. The platform is very intuitive and easy to navigate, which saves us a lot of time. The support team and our account manager have been excellent, always responsive, helpful, and genuinely willing to listen to our suggestions and new ideas. It’s great to work with a platform that values feedback and continuously improves. Highly recommended!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We’re so glad Omnisend has made your workflow smoother and easier to manage. It’s wonderful to hear that both the platform and our support team have had such a positive impact. Your recognition of how we value feedback is especially meaningful — it’s customer input like yours that drives our improvements.

5 / 5 Share

Sept. 14, 2025

Store

My Store

Using app

--

5 / 5 Share

Sept. 14, 2025

Store

New Jupiter

Using app

30 days

5 / 5 Share

Sept. 13, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

So far so good! Pricing is better than Klaviyo, and it has everything we need at the moment! Keep it up!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear Omnisend is hitting the mark for you — with the tools you need and pricing that works. We’ll definitely keep it up!

5 / 5 Share

Sept. 13, 2025

Using app

About 15 hours

Total reviews

7

Average rating

4.3

Developer Reply

We’re grateful for your 5-star rating — thank you for choosing Omnisend!

5 / 5 Share

Sept. 13, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5-star love! Here’s to helping your business grow even more. 🚀

5 / 5 Share

Sept. 13, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Five shiny stars? You just made our day — thank you! ✨

5 / 5 Share

Sept. 12, 2025

"Omnisend is my go-to for SMS + email marketing — simple, powerful, and super effective. It’s like having a full marketing team on autopilot. Clean UI, crazy-good automation, and real results that actually move the needle. Highly recommend for anyone serious about conversions!"

Using app

Over 1 year

Total reviews

7

Average rating

4.1

Developer Reply

Wow — calling us your go-to for SMS and email marketing means the world! 🚀 We’re thrilled to hear the platform feels like a full team on autopilot and is helping you hit those conversion goals. Thanks for the strong recommendation!

5 / 5 Share

Sept. 12, 2025

wonderful platform and amazing customer service!!!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

That’s exactly what we love to hear — a smooth platform paired with support you can count on. Thanks for sharing your experience!

5 / 5 Share

Sept. 12, 2025

A Must-Have Marketing Tool for E-commerce Growth - Easy to use and extremely effective! As a user since 2022, Omnisend has been a great tool for our growth. The platform is very intuitive, making campaign and automation setup simple. These features have significantly boosted our sales. Plus, their customer support is always quick and helpful whenever we need assistance. Highly recommended!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad to hear Omnisend has supported your growth since 2022! 🚀 Making campaigns and automations simple yet effective is exactly what we aim for, so it’s great to know they’ve helped boost your sales. Thank you for highlighting our support team too — they’ll love hearing this. Here’s to even more growth and success ahead!

5 / 5 Share

Sept. 12, 2025

Omnisend has quickly become one of our favorite tools for running email marketing on our Shopify store. The platform is super straightforward, so setting up campaigns and automations takes no time at all. We especially love the pre-built workflows — welcome emails, abandoned cart reminders, and product promotions — they’ve made it easy to stay consistent and drive more revenue. The support team deserves a shoutout too — they’re fast, knowledgeable, and genuinely care about helping you succeed. Since implementing Omnisend, our email strategy feels more organized and effective, and the results speak for themselves. A fantastic choice for any Shopify merchant looking to scale smarter.

Using app

Over 5 years

Total reviews

8

Average rating

5.0

Developer Reply

We’re thrilled to hear Omnisend has become such a trusted part of your Shopify toolkit! 🚀 Consistency and revenue growth are exactly what those pre-built workflows are designed to deliver, so it’s fantastic to know they’re working well for you. Thank you for recognizing our support team too — we’ll be sure to pass that along. Here’s to even more organized, effective, and scalable email marketing wins ahead!

5 / 5 Share

Sept. 12, 2025

Very good!The professionalism is very strong and the service is also very good!Using omnisend makes me feel very relieved. No matter what happens, it can always be solved.

Store

OQHAIR

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re so glad to hear you feel reassured using Omnisend! Knowing our team’s professionalism and support give you peace of mind means a lot. Whatever comes up, we’ll always be here to help you solve it.

5 / 5 Share

Sept. 11, 2025

Love Omnisend – I’ve been using the platform for quite some time now and can genuinely recommend it! What stands out most is the human connection. I’ve been working with Matas Z to help one of our brands sharpen their email marketing, and it truly felt like he had our back every step of the way. The platform itself keeps getting better too – new features are shipped regularly, and it just keeps improving. If you’re using another EMS and not completely satisfied, you should definitely give Omnisend a try!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such an amazing review and for trusting Omnisend with your brand’s email marketing! We’re delighted to hear that both the platform improvements and the human support behind it have made such a difference for you. Our team is always focused on building features that bring real value while making sure you never feel alone in the process. We’re so glad you’d recommend Omnisend, and we’ll keep working hard to exceed your expectations.

5 / 5 Share

Sept. 11, 2025

We’ve been using Omnisend on our Shopify store for a while now, and the overall experience has been amazing! The interface is clean and easy to use, making it beginner-friendly even for those with no prior email marketing experience. The automation workflows are powerful — from welcome emails to cart recovery and promotions — helping us boost our conversions significantly. Their support team is incredibly responsive and professional, which gives us peace of mind. Our store’s efficiency and email marketing performance have both improved noticeably. Highly recommended for any Shopify merchant looking to level up their marketing game!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this thoughtful feedback! We’re thrilled Omnisend has boosted your conversions and made email marketing feel simple and approachable. It’s also wonderful to hear our support team has given you peace of mind — we’ll keep being here to help you grow with confidence.

5 / 5 Share

Sept. 11, 2025

We truly appreciate Omnisend’s support. With their help in sending strategies, automation, and audience targeting, our domain reputation is now high. The team always responds quickly, and a special thanks to Danyu for the great support!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback. It’s great to hear that our automation, targeting, and strategy support have strengthened your domain reputation. We’re also glad Danyu could provide quick and effective assistance. Our goal is to continue driving sustainable growth for your business.

5 / 5 Share

Sept. 11, 2025

Since installing Omnisend, we've seen a significant and consistent improvement in our marketing ROI. The platform is powerful, but what truly sets it apart is the human support: our Customer Success Manager proactively provides strategic suggestions and even helped us seamlessly migrate data from another app. A must-have for brands serious about growth!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

This review feels like confetti to our team! 🎉 ROI on the rise, smooth migration, and proactive guidance — that’s the exact mix we want every brand to feel. Thanks for making us part of your growth story.

5 / 5 Share

Sept. 10, 2025

I'm extremely impressed with Omnisend. The powerful automation features with a wide range of conditional options have allowed me to create highly targeted and effective email workflows. I'm also a huge fan of the free push notifications, which have become an invaluable tool in my marketing strategy. What truly stands out is the excellent support. My account manager has been incredibly proactive and helpful, providing great advice in my native language. Their support has given me great peace of mind. Overall, Omnisend is an excellent platform, and I would highly recommend it!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hearing that Omnisend has become such a valuable part of your marketing journey truly makes our day. 🎉 Targeted workflows, free push notifications, and support in your own language, it’s exactly the kind of customer-first experience we strive for. Thank you for trusting us and for recommending Omnisend with so much enthusiasm!