Omnisend Email Marketing & SMS

Thank you for sharing your experience. We’re glad Mathias was able to clarify the subscriber issue and offer guidance to help prevent it moving forward. Support moments like this are important for keeping your marketing running smoothly as you grow, and we’re happy the service landed well.

Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.

Thanks for the 4 stars — we’re glad you’re having a good experience, and we’re here to make it a 5-star one.

Thanks for the stars — we’re here to help you scale every step of the way.

Appreciate the rating! Excited to keep supporting your growth.

Thanks for the 5 stars — here’s to growing your business with confidence!

Merci beaucoup ! So glad to hear you’d strongly recommend us — we’ll keep earning that trust with every step you take as you grow your business.

Thank you for the positive note — we’re glad to hear Omnisend Email is working well for you and supporting your marketing efforts as you grow.

Thank you, Tom. We’re grateful you’ve been with us for three years, and it means a lot to hear Omnisend has become a core part of your marketing stack after moving from Mailchimp. We’re especially glad our Customer Success team has been able to support and optimize your growth along the way.

Merci beaucoup ! We’re really glad to hear the support felt patient, proactive, and genuinely helpful. You deserve smooth, stress-free guidance every time — and we’re here to make sure you get exactly that.

Thank you for the kind words about Saleh. We’re glad to hear he was able to support you — our team is always here to help you keep your marketing running smoothly as you grow.

Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping you stay connected with your customers as your business continues to grow.

Thank you for the 5-star rating — we’re happy to hear Omnisend is adding value to your marketing and helping support your growth.

Your 5-star rating means a lot — here’s to steady, stress-free growth ahead!

Thank you for taking the time to share your feedback. We’re very sorry to hear that our pricing information felt unclear — we understand how frustrating that can be when comparing plans and getting started. On our Shopify listing, we indicate that the Standard plan starts at $16 and the Pro plan starts at $59, which is also reflected in the screenshots you shared with our support team. These starting prices apply to stores with smaller contact lists — up to 500 contacts on Standard and 2,500 contacts on Pro. During the signup process, the pricing adjusts based on the size of your audience. Since your contact list is significantly larger, the system automatically displays the plan tier that matches your sending needs. As your audience grows, the cost of email marketing increases accordingly — which is a positive sign of business growth, but we know it can also be unexpected if you’re seeing the adjusted price for the first time. If you noticed any inconsistency or something that doesn’t match what’s shown on Shopify, we’d be grateful if you could share the link or screenshots with us so we can review it right away. Transparency in pricing is very important to us, and we want to ensure everything is clear and accurate. Our support team has also followed up with you directly to further clarify how our pricing scales and to answer any additional questions you may have.

Thank you for sharing your experience. We’re glad our support team was able to guide you through the sender email verification and get everything running smoothly. We’re here to help as you continue setting up Omnisend and growing your Shopify store.

Thanks for the love! We’re here to help you keep growing strong.