Omnisend Email Marketing & SMS
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Your 5-star love means the world to us. Thanks for being part of the Omnisend family! 💚
Very easy set up
Easy peasy, that’s how we like it! 🎉 Thanks for sharing.
HI EVERYONE, THE PROBLEM I ENCOUNTERED WAS VERY IMPORTANT. I HAD 2 POPUPS THAT WERE DISPLAYED, WHEN NO OTHER APP WAS INSTALLED, BUT ONLY OMNISEND. THE CHATBOT FOUND LINES OF CODE CREATED BY AN APP INSTALLED IN THE PAST, THE LINES WERE PRESERVED, EVEN THOUGH THE APP WAS UNINSTALLED.I HAD TO DELETE IT. THIS CHATBOT IS GREAT, AND EVEN SURPRISING. ALSO IT HELPS ME TO CONFIGURE EVERYTHING IN OMNISEND, STEP BY STEP. OMNISEND IS A VERY HIGH LEVEL APP, OUT OF THE ORDINARY EVEN RARE. THANKS TO THE DEVELOPERS OF OMNISEND
We’re glad the chatbot identified residual code from a previously uninstalled app and helped you remove it, resolving the duplicate popups. It’s great to hear the step-by-step setup support met your needs. Thanks for calling Omnisend “out of the ordinary”; we’ll keep earning that every day.
Thank you for the 5-star rating. We’re proud to be your trusted partner.
We truly appreciate the 5-star rating. Your success is what drives us — thank you for choosing us.
I had to update our review — Omnisend’s support team is simply the best! “Amazing” is another way to describe them. Huge thanks to Baarath, Eduarda, Sanya, Saleh, and Thiago for going above and beyond. Truly the greatest customer service we've ever experienced online!
Thank you for the kind words! Eduarda is passionate about making sure every customer feels supported, and it means the world to see that come through. We’re here to help you keep growing, hassle-free.
We’re grateful for your 5-star rating. Knowing Omnisend is delivering value keeps us focused on driving your success.
This app is extremely easy to use and meets all the criteria needed to get your store up an running with the AI assistant.
I wanted to move away from Shopify’s built-in emails and had high hopes for this app. I spent hours setting up templates only to find they were very basic and not much different from Shopify’s. There was also an issue with the review request template, which I had integrated with Stamped reviews. Then I was told they were removing the review request feature entirely, saying they don’t see the value in asking customers for reviews. That’s a crucial part of running an online store. Honestly, the whole experience was confusing and disappointing.
Thank you for taking the time to share your experience. We’re truly sorry to hear that your first steps with Omnisend left you feeling disappointed, especially after the effort you put into setting things up. To clarify, the feature being retired is our built-in Product Reviews tool, not the ability to send review request emails. You can still fully use integrations like Stamped (and others such as Yotpo) to continue requesting and collecting customer reviews without any interruption. We understand how crucial reviews are for growing a store, and we’ll always support integrations that make this possible. Regarding templates, our goal is to provide a balance of ready-to-use options and customization flexibility. We’d love to better understand what felt limiting for you so that we can improve. Your feedback helps guide our product development, and we genuinely appreciate you bringing these points up. While we regret that your experience didn’t match your expectations, we hope to earn back your trust and show you the value Omnisend can bring to your store. If you’d like to continue the conversation, our team is here to help and make sure you get the setup that works best for your business.
Good App... It's like an old friend. Consistant, reliable, honest, supportive.
Thank you for such a kind comparison — being seen as a “reliable old friend” is one of the best compliments we could ask for. We’ll keep showing up consistently and supporting your growth every step of the way.
Excellent marketing platform, innovative, fast-paced updates and excellent support!
Thank you for this energizing feedback! 🚀 We’re so glad you’re enjoying the pace of updates and the support behind it all — it’s all about keeping you ahead and supported every step.
good one you should experience it
Short, simple, and it made us smile — thank you for recommending us!
Omnisend’s customer service—and especially their account managers—are truly outstanding. Our brand works directly with Gintare, and she is always ready to help with any questions. I always feel a high level of support and dedication from the Omnisend team, and their guidance has a real impact on achieving the best results for our brand.
Thank you for highlighting your experience. We’re glad Gintarė and the team’s support has been impactful in helping your brand achieve strong results. Your success is at the center of everything we do, and we look forward to continuing the partnership.
I like the support, the tools, and the interface.
Thank you for highlighting support, features, and the interface — those are exactly the areas we focus on so you can run your marketing with ease. Great to know they’re hitting the mark for you!
OK I was a bit skeptical because I am a complete noob with servers and such, but Mathías helped me step by step set up the emails and start with my newsletter once again. It's been months inactive, and I was a bit worried about suddenly relaunching it. Thanks for the help! I was using shopify newsletter but it was so limited. Ready to explore omnisend. Good thing knowing customer service is so great :)
From “skeptical noob” to newsletter relaunch — we’d call that a win! 🎉 Thrilled Mathías could walk you through it and help you get back on track. We’re here to make sure the process stays smooth as you explore everything Omnisend offers. Thanks for trusting us with this next chapter!
Very easy to connect to Shopify and setup workflows and automations. This app increased the revenue from our store immediately.
It’s great to know getting connected with Shopify and setting up workflows felt easy and straightforward. We want to keep things simple so you can spend more time growing your business — appreciate you highlighting this!
Intuitive, effortless and a surefire way to build an impactful experience for your community with confidence.
What a wonderful way to put it — thank you! It’s great to hear that Omnisend makes building impactful experiences feel simple and confident. That’s exactly the outcome we want for every business we support.
We appreciate the 5-star review — glad to know we’re meeting your expectations!
The integration from existing platform to Shopify was seamless and although only a few weeks in , we are extremely happy with progress to date. The Omnisend team were extremely helpful, knowledgeable and efficient in facilitating integration and continue to support and increase performance.
It’s wonderful to hear your Shopify integration was seamless and that the first weeks with Omnisend have been so positive. Our team takes pride in making transitions smooth and ensuring performance continues to grow, so your feedback means a lot. We look forward to supporting you every step of the way.
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