Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,182
Reviews
Chart
#568
Shopify

All reviews

5 / 5 Share
Nov. 10, 2025

Amazing customer service from Emma and Baka! They reply incredibly fast and incredibly detailed, which makes navigating super easy!

Store Using app Total reviews Average rating
Veloura™ 3 days 2 5.0
Developer Reply

We really appreciate your feedback! Emma and Baka pride themselves on providing fast, thorough support so you can stay focused on what matters most. We’re thrilled to know their help made your experience seamless.

4 / 5 Share
Nov. 10, 2025

Strong automation capabilities for abandoned cart recovery (one of your key goals) Good segmentation features to target different customer groups SMS integration alongside email for comprehensive campaigns

Store Using app Total reviews Average rating
AMORe.tw 6 months 1 4.0
Developer Reply

Thank you for highlighting what matters most! We’re thrilled our automation, segmentation, and SMS + email integration are helping you reach your goals. We’ll keep refining every feature to support your growth and make your campaigns even more powerful.

5 / 5 Share
Nov. 10, 2025

Store Using app Total reviews Average rating
Peanuts + Pixiesticks About 1 hour 1 5.0
1 / 5 Share
Nov. 12, 2025

Precisei utilizar envio de SMS para divulgar uma campanha que tinha data e hora certa para iniciar, fiz um teste na sexta-feira e verifiquei que as mensagens não estavam chegando, entrei em contato com o suporte que me informou que me retornariam em 72h, avisei que precisava solucionar antes de segunda-feira. Ninguém me retornou e hoje quando questionei me deram um retorno dizendo que não consegui enviar por conta de um link, o que não é verdade visto que fiz o teste de diversas formas inclusive sem link nenhum e a mensagem simplesmente não chega. Estou profundamente insatisfeita com a ferramenta e com o suporte fornecido.

Store Using app Total reviews Average rating
Nina & Maria Over 6 years 2 3.0
Developer Reply

Obrigada por compartilhar o seu feedback e a sua experiência conosco. We’re very sorry to hear about the difficulties you experienced with your SMS campaign and understand how frustrating this must have been, especially when working with a time-sensitive promotion. After investigating the issue, our Deliverability team found that the affected messages included a bit.ly link shortener. Unfortunately, messages containing public link shorteners are often rejected by mailbox providers or mobile carriers for security and deliverability reasons. To clarify, two of your campaigns triggered this issue by including a bit.ly URL. While one of them appeared to send successfully, it still activated SMS spam filters, which then affected later campaign deliveries. To resolve this, we kindly advised resending your message without using public link shorteners. You can use Omnisend’s built-in link shortener or set up a branded custom shortener connected to your own domain for improved deliverability. Our senior support specialist remains in contact with you, and we’re here to fully assist until everything is resolved. We truly appreciate your patience and hope to have the opportunity to turn your experience into a positive one.

5 / 5 Share
Nov. 7, 2025

Good app for emails! Easy to create, segment and run campaigns.

Store Using app Total reviews Average rating
Eartha.life Over 1 year 7 5.0
Developer Reply

Thank you for the great feedback! We’re glad the platform helps you create, segment, and manage campaigns easily. Our goal is to keep simplifying your marketing so you can focus on growing your business.

5 / 5 Share
Nov. 5, 2025

Store Using app Total reviews Average rating
Sunny Sea Glass Jewelry About 2 hours 6 5.0
Developer Reply

We couldn’t ask for better feedback — thanks for trusting us to help your business grow! 🚀

5 / 5 Share
Nov. 4, 2025

Excellent app.

Store Using app Total reviews Average rating
Store Lemon About 2 months
Developer Reply

We truly appreciate your positive feedback! Your support drives us to keep improving and delivering even more value.

5 / 5 Share
Oct. 31, 2025

I love Omnisend Email. So easy to create effective email campaigns. Highly recommended.

Store Using app Total reviews Average rating
Tailgate Hats Over 1 year
Developer Reply

We really appreciate your recommendation! It’s great to know Omnisend helps you create impactful campaigns with ease — that’s exactly what we aim for. Thanks for growing with us!

5 / 5 Share
Oct. 31, 2025

I’ve been using Omnisend for my email automation, and I must say, the platform is really user-friendly. I had a small issue with sending emails after reaching my free usage limit, and Eduarda from the support team was amazing! She walked me through everything step by step and helped me set up the workflow correctly. Highly recommend it to anyone looking to take their email marketing to the next level! Thanks again, Eduarda, for your fantastic help!

Store Using app Total reviews Average rating
Vendyle 2 months
Developer Reply

Thank you for your kind words and for recommending Omnisend! We’re glad our platform helps simplify your email marketing and that Eduarda could provide the guidance you needed. Supporting your success is what we’re all about, and we look forward to seeing your campaigns thrive.

5 / 5 Share
Oct. 31, 2025

Store Using app Total reviews Average rating
Alexis Melts Candle Co. 3 months
Developer Reply

Five shiny stars — we’ll try to keep earning them every day! 🚀

5 / 5 Share
Oct. 31, 2025

I had such a great experience with Saleh from Omnisend! He was super quick to respond, very helpful, and made everything so easy to understand. You can tell he really cares about helping customers — definitely one of the best support experiences I’ve had. Thank you, Saleh!

Store Using app Total reviews Average rating
BTTRMMT About 1 month
Developer Reply

Thank you for sharing your experience with Saleh! We’re so glad he made things clear and simple — that’s exactly the kind of support we aim to deliver so you can keep growing with confidence. We’ll be sure to pass along your kind words!

5 / 5 Share
Oct. 31, 2025

Store Using app Total reviews Average rating
LUMORA About 4 hours
Developer Reply

Five stars? You just made our day — thanks for the love! 🌟

5 / 5 Share
Oct. 30, 2025

Store Using app Total reviews Average rating
Casa Lea 15 days 1 5.0
Developer Reply

We’ll take the stars — and send a big thank you right back your way! ⭐

5 / 5 Share
Oct. 29, 2025

I used quite a few email platforms—Omnisend is my favourite by a long shot.

Store Using app Total reviews Average rating
Home Furniture on Consignment Over 2 years 5 5.0
Developer Reply

Thank you so much for sharing this. We’re honored to be your preferred platform and proud to support your email marketing success. Here’s to continued growth and great results ahead!

5 / 5 Share
Oct. 28, 2025

Store Using app Total reviews Average rating
Queenally 2 months 1 5.0
Developer Reply

Five stars? We’ll gladly take it — and keep working to stay worthy of them!

5 / 5 Share
Oct. 28, 2025

Store Using app Total reviews Average rating
Yaffaswimwear Almost 6 years 1 5.0
Developer Reply

Five stars, huh? You’re making us blush — thanks so much! 😊

5 / 5 Share
Oct. 28, 2025

Currently in the process of migrating from Klaviyo and the support team has been very patient with me understanding the differences in the two systems. Special shoutout to Beran who has been absolutely amazing each time I've been lucky enough to get him on the chat. Thanks Beran!

Store Using app Total reviews Average rating
PetWell About 1 month 4 5.0
Developer Reply

We truly appreciate you sharing this! Transitioning from Klaviyo can be a big step, and we’re so glad our support team, especially Beran, could make the process smooth and clear. Your success is what drives us, and we’re excited to help you grow on our platform.

5 / 5 Share
Oct. 27, 2025

Store Using app Total reviews Average rating
"EMEboutique" Over 1 year 2 5.0
Developer Reply

We’ll take the stars, but the thanks go right back to you. ⭐

5 / 5 Share
Oct. 25, 2025

ottima esperienza, l'Ap funziona benissimo.

Store Using app Total reviews Average rating
Gioielleria Archetti Fabio Over 4 years 2 5.0
Developer Reply

Grazie tante! Delighted you’re having such a good experience — we’ll keep working to make it even better!

5 / 5 Share
Oct. 24, 2025

Store Using app Total reviews Average rating
PIESYA About 2 hours 1 5.0
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