All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2025

Amazing app, so easy to use. Way cheaper than Klaviyo with similar features!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Boom — five stars! We’re thrilled you’re enjoying the ride with us. Let’s keep growing your business together. 🚀

5 / 5 Share

June 21, 2025

Just makes it easy

Store

Onflek

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We see those stars shining — thank you! We're thrilled you're enjoying Omnisend.

5 / 5 Share

June 19, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Five stars and no words? We’ll take that as a standing ovation! 🙌 Thanks for the love.

5 / 5 Share

June 19, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We’re glad to know things are going well — shout if there’s ever anything we can do to make it even better.

5 / 5 Share

June 18, 2025

We've been using Omnisend for over two months now. We love the app and the customer service team is so great! Every-time we've had an issue they'd been extremely helpful with helping us with anything and they make it so easy. It's so much easier to navigate than Klayvio and the onboarding is seamless when you use Shopify

Store

Bydose

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Love to hear it! We designed Omnisend to take the complexity out of email marketing — so it's great to know that setup with Shopify was smooth and our team made every step easier. Thanks for choosing us!

5 / 5 Share

June 18, 2025

Whenever I want to get support, they answer quickly and clearly. Thank you

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! Quick and clear is how we roll — glad to know our support team’s delivering just that whenever you need a hand.

5 / 5 Share

June 17, 2025

Parfait !

Store

EL&JOE

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci infiniment ! Hearing that things are “parfait” absolutely makes our day. We’re here anytime you need us.

5 / 5 Share

June 17, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Five stars, and we’re all smiles. Thanks for the support — it means a lot!

5 / 5 Share

June 17, 2025

Bonjour, j'avais un soucis, l'équipe à été très efficace et à répondu très rapidement. En même pas 1 heure tout à été réglé. Merci à vous

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Very Powerful

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Two words that say it all — glad we’re hitting the mark! Thanks for the kind words — we’re here to keep delivering!

1 / 5 Share

June 16, 2025

Used to Hack account!!!!!!

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about this situation. At this time, we haven’t received any direct communication from the verified account owner, but our support team is fully prepared to assist as soon as we do. If the account has been compromised, it may be due to factors outside of our app. Please know that we take security extremely seriously and are ready to cooperate fully in investigating the issue. To move forward, we kindly ask the verified account owner to contact us directly at [email protected]. Thank you for bringing this to our attention — we're committed to resolving it as quickly as possible.

5 / 5 Share

June 16, 2025

very easy to use and there is always someone there to help if I need, would definitely recommend Omnisend

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a bunch! We’re all about making things easy — and having help nearby when you need it. Glad to hear we’re hitting the mark. Appreciate the recommendation! 🚀

5 / 5 Share

June 14, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

In general, very easy to set up. Otherwise, the support is excellent. I recommend it 100%

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Appreciate the kind words! We’re happy to hear everything ran smoothly and that our support team had your back. Thanks for the full vote of confidence!

5 / 5 Share

June 13, 2025

Awesome app and support team! Integrates into store with ease. Existing subscribers automatically and safely upload. With combined services like SMS, email, and pre-built templates. All without breaking the bank. Making them my go-to app of choice for my business. Thank you, Omnisend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a fantastic review! We’re so glad to hear that setup was smooth, your subscribers transferred seamlessly, and that the mix of email, SMS, and templates is delivering real value — without the extra cost. Helping you run your business efficiently (and affordably) is exactly what we’re here for. We’re thrilled to be your go-to!

5 / 5 Share

June 13, 2025

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

That 5-star feeling? We’re soaking it in. Thanks for the love!

5 / 5 Share

June 13, 2025

Making the Switch to Omnisend Was the Best Decision We recently decided to switch to Omnisend, and as beginners, we’re still learning the ropes — but thankfully, they have an amazing support team! Huge shoutout to Baarath, Hunter, and Mathias — all fantastic people, especially Baarath, who’s been incredibly patient and quick to assist me in building our flow. He replies so fast, understands my questions clearly, and even goes the extra mile by creating Loom videos to guide me step by step. All in all, Omnisend is an excellent platform backed by a truly outstanding support team. They never make you feel lost or alone — they’re available 24/7, ready to help you figure things out and answer every question with care. Highly recommended!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the glowing feedback! We're thrilled to hear the switch to Omnisend has been such a positive experience. Starting something new can be overwhelming, so it means a lot to know our support team has helped make things feel clear, calm, and genuinely supported — exactly what we aim for. We're here 24/7, always ready to guide you step by step whenever you need it. Thanks again for the kind words and for choosing Omnisend!

5 / 5 Share

June 12, 2025

Just moved over to Omnisend and finding it a much easier, more intuitive system with more functionality than my previous CRM, Active Campaign. Also the customer support is amazing - massive thanks to Maria helping with some finishing touches!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Now that’s the kind of feedback we love! 🎉 We’re thrilled you’re finding Omnisend more intuitive and full of the features you need — and Maria’s happy dance is probably still going. Thanks for making the switch!