Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,988
chart
#37
All reviews
Rating Breakdown
Review RSS Feed
Feb. 1, 2024
Customer service was super helpful and got my problem corrected quickly! Thank you!!
Feb. 1, 2024
Luiz was so helpful- I genuinely did not really know what I was doing, but with their help was able to successfully set up the DNS stuff and email that I was requiring! Very helpful and patient with me!
Feb. 1, 2024
Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.
Feb. 1, 2024
Luiz knew exactly how to help and gave me easy-to-follow instructions. He was friendly and professional too!
Feb. 1, 2024
HIGHLY Recommended! I love that you can automate all the SMS and Email through one app. The one thing that has sold me on this app and made it worth it is the customer service. They are always quick, efficient and so helpful. I don't always understand what I am doing and they are always so patient.
Jan. 31, 2024
Luiz helped us troubleshoot our domain authentication issues, literally on and off all day, through chat-- even though he had multiple other clients to help. He made sure we were up and running by the end of the business day. I cannot thank you enough, Luiz. We appreciate you and your expertise!
Jan. 31, 2024
Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.
Jan. 31, 2024
Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D
Jan. 31, 2024
Beran was super helpful with my tech roadblocks. Things are up and running now thanks to him and timing was great as well 5/5
Jan. 31, 2024
Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!
Jan. 30, 2024
Their customer service is exceptional - very fast, attentive, and kind (I had Beran helping me). There are lots of services and platforms out there but it's hard to get a good customer service these days. So I do appreciate them.
Jan. 30, 2024
Thank you Baren for the help and support! You got my needs taken care of very quickly!
Jan. 30, 2024
This app has been so great for email marketing - for someone who is not the most tech savvy, the setup is seamless and makes creating campaigns and automations a breeze. I recently had a difficult time transitioning to a custom domain, but customer service was quick and ready to help. Beran was wonderful with helping step by step to fix this issue and was so kind and patient. I’m so glad to have omnisend for my business.
Jan. 30, 2024
Customer support is excellent. Love how you can edit all the emails and give your own look and feel!
Jan. 30, 2024
It's a really easy app to use, I can build beautiful emails easily and I have a template I copy each month so it is seamless. When I needed to ask for some help with a few domain queries, Maria was amazing and I wish I'd asked earlier! She had me sorted in 5 minutes flat. Great service and wonderful app.
Jan. 30, 2024
Beran was very kind and helpful and my problem was solved super fast! Thank you very much! This app is very very useful.