Omnisend Email Marketing & SMS
All reviews
You didn’t say a word, but that 5-star shoutout says it all. We’re blushing — thank you!
For sending Thank you emails after an order is placed. OmniSend is awesome, Shopify Email and Flow are great for Email Marketing, not so much for customer appreciation for an order. Even though there is a Flow template called Thank You after Order. But it is only if someone is on your mail list.. Omnisend grabbed all my socials, and was off to the races. And the workflow chart is way more user friendly. If you have less than 500 on your list, this is a no brainer.
Thanks for the thoughtful review! It’s fantastic to hear Omnisend helped you deliver genuine appreciation to your customers right after an order — without the hassle or limits. We agree: thanking your customers shouldn’t be tied to list membership, and we’re glad our automation and integration made things smooth and speedy for you. 🚀 Thanks again for the kind words and for highlighting the value for small lists too — it really is a no-brainer!
I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.
That’s what we love to hear — simple, intuitive, and no costly setup needed. Thanks for testing Omnisend and trusting us to make things easier. If you ever need support along the way, we’ve got your back!
This is great very simple to setup. i also found a great walkthrough on youtube. "https://www.youtube.com/watch?v=fHeNj-yuYxU&t=465s"
Simple setup? Check. Handy YouTube guide? Double check! Thanks for the kind words and for dropping that link — teamwork makes the dream work. 🙌
Omnisend seems great - I'm an artist and I just want to focus on creating stuff and I'm not very patient when it comes to the business-side of things, especially setups regarding emails. The customer-service is friendly and helpful as well. Definitely recommended!
This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it. Update : all of the custome service agent are the best but Mathias is next level. he helped me solve a problem that I was trying to solve for two weeks. thanks Mathias
Wow — “best of the best”? That absolutely made our day! 🙌 We're so glad you're loving the app and that our customer service stood out from the rest. Thank you for the amazing feedback and the recommendation!
That 5-star feeling is mutual — thanks for the love! 🙌
Pretty easy to use...So far it seems to work well. As a fairly reclusive artist type I feel Omnisend could help me reach a greater audience...In a professional and meaningful way.
Thank you for sharing this — it means a lot! We’re so glad Omnisend feels easy to use and gives you a way to reach your audience in a meaningful, professional way. Whether you’re behind the scenes or center stage, we’re here to help you connect.
Great email mkt tool with many features and easy to use
Great features without the complexity? We call that a win! 😊 Thanks for sharing your experience!
Hello how to contact you guys? I can't register ominisend in our store
You can get in touch with us anytime by dropping an email to [email protected] — our team will be more than happy to help you get your store registered and set up with Omnisend smoothly. Looking forward to getting you started!
Agent Chaymae was really patient and helpful and always available to help with any questions, I am truly happy and satisfied with the support I received, thanks to all the team...:)
venez utilises omnisend vous ne regreter pas. omnisend est une application qui vous facilite la vie et vous aide a gerer le temps
Merci beaucoup pour votre message ! We’re really happy to hear that Omnisend helps simplify your work and save you time. Making everyday marketing easier and more efficient is exactly what we aim for. Thanks for the recommendation and for trusting us to support your growth.
Johnny from customer service was a big help! He helped me step by step with an issue I had until it was resolve! So far, I am satisfy with Omnisend. The free plan includes a lot of things and it's easy to set up and create a workflow and campaign. It's user friendly and I can design it to my liking.
Thank you for the great review! We’re so happy Johnny could walk you through the issue and that Omnisend has been working well for you. The free plan is packed for a reason — we love making it easy for users to hit the ground running!
Your 5-star rating says it all — thanks for the love and support! 🙌
Wit benutzen die App seit Jahren und sind mit den Grundfunktionen zufrieden. Läuft rund und stabil. Allerdings sind die Design- und Gestaltungsmöglichkeiten ziemlich beschränkt. Ein Grund für uns über einen Wechsel nachzudenken. www.blanda-brauty.com
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen — und noch mehr dafür, dass Sie uns all die Jahre die Treue gehalten haben. We're really glad to hear that you're satisfied with the core features and that the app has been running smoothly and reliably for you. That said, we’re sorry to hear that the design and customization options have felt limiting. Our senior support specialist has already reached out to learn more about your experience. We'd love to better understand the specific challenges you're facing — whether there's anything we can do to help with your current setup or areas we should improve going forward. Your insights are incredibly valuable, and we'd really appreciate the chance to turn things around.
So far as a new user, Omnisend has been really good. The learning curve is gentle. After setting up a Workflow, you're good to go.
We love hearing this — getting started shouldn’t be a headache, and we’re glad it wasn’t! 🙌 Thanks for giving Omnisend a try — we’re excited to keep making things intuitive and effective as you dive deeper in.
Amazing. Best Automation App. Customer Service is incredible. Highly Recommend this App.
Best automation app and incredible support? We’ll take it! 😄 Thanks so much for the high praise and the recommendation — it means a lot!
Excellent customer service and it is useful for us in sending the emails to subscribers.
Excellent service and email results? That’s exactly what we aim for! 🙌 Thanks for the feedback — we’re happy Omnisend is making a real difference for your team.
Je suis très satisfait du service client d’Omnisend ! Même à 23h30, l’équipe a su me répondre rapidement et efficacement. Un grand merci à Eduarda, qui a été particulièrement à l’écoute, réactive et bienveillante. C’est rare d’avoir un support aussi disponible à une heure aussi tardive. Merci encore pour votre professionnalisme je recommande sans hésiter !
Merci beaucoup pour votre retour si positif ! We’re so glad to hear that Eduarda was able to assist you quickly — even late into the evening! Providing timely, attentive, and genuinely helpful support is exactly what we aim for, no matter the hour. Thank you for the recommendation and for choosing Omnisend!
Eduarda was super helpful and fixed our issue immediately. Would highly recommend!
Now that’s what we call immediate support! 🚀 Huge shoutout to Eduarda for jumping in and getting it fixed without missing a beat. We're so glad she made your day a little easier — thank you for the kind words and the recommendation!
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