All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
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5 / 5 Share

March 19, 2025

Love omnisend

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Short, sweet, and straight to our hearts! 💚 Thanks for the love — we’re so glad Omnisend’s working for you!

5 / 5 Share

March 19, 2025

Dilara was very helpful when I was setting up the sender email and needed some advice on the DNS settings.

Store

ACTOS

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

DNS settings and sender email setup? Not exactly the most thrilling part of the journey, but Dilara made it a whole lot easier! 😄 We’re so glad she could jump in with just the right advice. Thanks for the shoutout — and for braving the technical stuff with us!

5 / 5 Share

March 18, 2025

Help Center is awesome! They're extremely helpful and patient. Thanks so much.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

A helpful and patient support team? No surprise there — we’re an award-winning team for a reason! 🏆 Thanks so much for the shoutout — we’re always here when you need us!

5 / 5 Share

March 18, 2025

We started using Omnisend and it's made such a difference offering features we have long wanted, we ran into some issues with our theme using it but Maria was a great help giving us 5 star support that was speedy and spot on!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

We love knowing Omnisend is bringing you the features you’ve been looking for! 😊 And a big shoutout to Maria for making sure everything worked smoothly. Thanks for the kind words — we truly appreciate it!

5 / 5 Share

March 17, 2025

Great and fast costumer service ! I wasn´t sure how to customize my first form after downloading the app. I got a step by step guide through the chat and manage to design the form to my needs. I recommend highly this app

Store

Jiakuma

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We know that starting with a new tool can feel overwhelming, so we’re thrilled our team made the process smooth for you! 😊 Thanks for your kind words and for recommending Omnisend!

5 / 5 Share

March 17, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

No words, just five shining stars! 🌟 That says it all — thank you for your support!

5 / 5 Share

March 16, 2025

It is very easy to use, even I am not good at computers. Nice follow up too when I asked questions. I like this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We love making email marketing simple for everyone, without the learning curve! 😊 And great support should never be a one-and-done — we’re always here to help. Thanks for your kind words!

5 / 5 Share

March 15, 2025

Eduarda is amazing! She's very thorough, patient, and was extremely helpful! Great customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Great customer service starts with great people, and Eduarda is one of the best! 🌟 We’re thrilled she made your experience such a positive one. Thanks for the awesome feedback!

1 / 5 Share

March 15, 2025

very limited and overpriced email software. doesn't have basic functionality like dynamic discounts and just feels like and old email software overall. Use klaviyo if you want the best. Or use mailerlite or something if want a lower budget one. But DONT use omnisend

Using app

About 1 month

Total reviews

3

Average rating

1.0

Developer Reply

Thanks for sharing your feedback! We’re sorry to hear that Omnisend didn’t meet your expectations. However, we’d like to clarify that we do, in fact, offer a dynamic discounts feature. Our system automatically generates unique discount codes for each customer, applies them at checkout with a single click, and even allows for reusing or refreshing the code throughout multiple emails in an automation — whichever fits your strategy best. Our support team has already provided a detailed explanation of how dynamic discounts work in Omnisend, along with the various ways you can effectively use them. We hope this has addressed your concerns and made it clear that Omnisend fully supports both dynamic and custom discounts to fit different marketing needs. Additionally, our senior support specialist has reached out to you to offer further clarification and ensure you’re making the most of Omnisend. If you have any further questions, we've got your back!

5 / 5 Share

March 14, 2025

It's very easy to use, and there are plenty of step by step instructions on how to do things. I love how everything is integrated with Shopify and the set up or syncing with your shop is done automatically.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

When setup just works without the hassle — that’s what we call a win! 🎯 We’re so glad Omnisend is making your Shopify integration a breeze. Thanks for the kind words!

5 / 5 Share

March 14, 2025

Using app

9 minutes

Total reviews

4

Average rating

4.8

Developer Reply

This review may be silent, but those 5 stars are loud and clear! ⭐🎉 Thanks for making us smile!

5 / 5 Share

March 13, 2025

Omnisend est très simple à prendre en main, une fois toutes les fonctionnalités comprises, c'est un jeu d'enfant pour développer son marketing. L'équipe d'assistance est ultra rapide et hyper compétente. Ils répondent aux questions sans aucun problème, en prenant le temps de bien expliquer, leur plus gros point fort ! Pour commencer, il est possible d'utiliser omnisend gratuitement et je le recommande car il y a énormément de choses à faire.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour! 😊 We love hearing that Omnisend makes marketing feel effortless once you get the hang of it! Our support team will be thrilled to know their quick and detailed assistance made a difference. And yes, starting for free is a great way to explore everything Omnisend has to offer! Thanks for the recommendation — we appreciate you!

5 / 5 Share

March 13, 2025

The customer service is excellent! Kayque did a fantastic job helping me. He is very patient and incredibly kind.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Excellent service is what we strive for, and we’re so glad Kayque delivered just that! 🚀 We’ll pass along your appreciation — he’ll love hearing this. Thanks for the great feedback!

5 / 5 Share

March 12, 2025

This App is easy to use & has a lot of different options. We have used it for about 4 years with great sale results.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Four years and counting! 😊 We’re so happy Omnisend has been a key part of your marketing success. Thanks for your loyalty and for sharing your experience!

5 / 5 Share

March 12, 2025

Easiest setup ever!

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Getting started shouldn’t be a headache, and we’re so happy to hear Omnisend made it effortless for you! 😊 Thanks for the great feedback!

5 / 5 Share

March 12, 2025

Great Tool! Will always use it again and again and again :)

Store

ORRA

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Again and again and again? Now that’s the kind of loyalty we love! 😍 We’re so glad Omnisend has earned a permanent spot in your marketing toolkit. Thanks for the awesome feedback!

5 / 5 Share

March 12, 2025

I’ve been using Omniset for a while now, and I have to say—it’s an absolute game-changer, especially if you don’t have a marketing background! The setup is incredibly easy, and no coding experience is needed. The email templates look sleek and professional right out of the box, making it simple to create stunning campaigns without any headaches. One of my favorite features is how effortlessly you can track your business performance. The charts and analytics are super user-friendly, giving you clear insights without feeling overwhelmed by data. Omniset also runs webinars that are super useful, helping you get the most out of the platform. And their customer service? Top-tier! They’re incredibly responsive, helpful, and patient—especially if you’re struggling with the basics, like domain setup (we’ve all been there, haha). So far, I absolutely love Omniset. If you’re looking for an easy-to-use marketing platform that delivers great results without the technical hassle, this is it! Highly recommend.

Store

DE NOIR

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Game-changer? We’ll take it! 🚀 We’re so happy to hear that Omnisend is making email marketing easy and effective — even without a marketing or coding background! Sleek templates, user-friendly analytics, and helpful webinars are all designed to keep things simple while delivering real results. And of course, our support team will be thrilled to know they’ve made your experience even smoother (we totally get the domain setup struggle!). Thanks for the glowing recommendation — we’re excited to keep supporting your success!

5 / 5 Share

March 11, 2025

Great service, relatively easy to set up, you will have everything you need in a rather easy and straight forward interface. The best part is their exceptional customer support. You will naturally have questions and to be able to get them answered so fast, and in such a detailed way every time is golden. Absolutely love Omnisend and highly recommend it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re blushing over here — thank you! 😊 We’re so glad the setup felt easy, the interface made sense, and that our support team delivered when it counted. Fast, detailed answers are what we strive for, and it means the world to hear it’s making a difference. Thanks for the love and the recommendation!

5 / 5 Share

March 10, 2025

Very good

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Two words that made our day! 😃 Thanks for the great feedback — we appreciate you!

5 / 5 Share

March 10, 2025

OmniSend has been very helpful during the set-up process and the app itself is very user friendly.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

A setup process that doesn’t make you want to pull your hair out? Sounds like a win! 🎉 We’re so happy Omnisend has been easy to use and helpful from the start. Thanks for sharing your experience!