All reviews

Rating Breakdown

  • 5
    89% (5,341 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Dec. 13, 2023

Great Customer Support, i've had a chat with Maria and i knew everything i wanted in Two Seconds

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I tried multiple email apps before and Omnisend is the best. The support team is fantastic and their rate is more affordable than other comparable apps. They have all of the necessary features needed and creating email newsletters is easy. Highly recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Fantastic app. Really easy to get started and fantastic-looking templates to start with. Support is great. Karine from the Omnisend support team was super responsive and provide the exact info I needed to help with my first campaign.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Very good support !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Beran from Omnisend provided incredible support and guidance on the queries I had. Appreciate Omnisend's support team and the great lengths they go to support their customers.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Super great service and fast. They even provided me with a personalised video resolving my particular issue. I got pretty impressed by that! I have been working with many services but this exceeded my expectations. Thanks for your hard work!! Keep it up!!

Store

Vezorla

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Intuitive interface, smooth process, never had a problem. Great support is a plus!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

People weren't wrong when they said Omnisend provides fantastic customer service. I was helped by Karine and she promptly addressed all of my questions.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Karine was great!

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L'ART

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

I am blown away by the support staff, so helpful and so much info.

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Me encanta!! Use otras apps de email mkt y por fin encontré una que me da todo lo que busco. Diseño, facilidad, variedad de opciones, y buen servicio! Karine me ayudó amablemente a resolver unas dudas muy rápido. Es muy fácil de usar la app la recomiendo mucho

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

La curva de aprendizaje es de fácil a moderada, dependiendo del nivel de experiencia que tengas, es la primera vez que utilizo una herramienta de e-marketing y es bastante intuitiva, con muchas funciones y propósitos que pueden ayudarte a cubrir al momento de utilizar herramientas de promoción y venta en una tienda en linea. Ademas de poder optimizar visualmente los correos de manera profesional y a tu gusto. La recomiendo 100%

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Luiz was very helpful and patient and aswered all my questions.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

I had a quick question and Diego was very friendly and ready to help. The issue was resolved in under 3 minutes or so. So far, the app is great and looking forward to great possibilities. Highly recommend to anyone looking for great 24/7 service.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Omnisend has been an important app addition to our business regarding workflow and popups. I hae had first class support when having issues navigating my way around the process, im not the best on a computer but Sila has been very patient and supportive. keep up the great work. Mike

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Sila from Omnisend provided excellent customer service. Her promptness, clarity, and precise knowledge significantly contributed to resolving my issue. Her timely response demonstrated a notable commitment to ensuring effective support, while her clear communication made the incident resolution process smooth and comprehensible. Her expertise in understanding exactly what to do to address the issue was particularly appreciated. THANK YOU!

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Surya

Using app

6 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 6, 2023

We are a company that uses Omnisendi in Turkey. It helps us a lot in sending e-mails to our customers or gaining new subscribers. Thanks to Mr. Deniz, who is in the Support team, we can implement many workflows and automation in case of problems we experience. This is the best e-mail application available on Shopify.

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Argimo

Using app

About 1 month

Total reviews

2

Average rating

5.0