All reviews

Rating Breakdown

  • 5
    89% (5,341 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Dec. 5, 2023

Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. What truly sets it apart is the remarkably swift and effective support team, always ready to assist with a level of professionalism and expertise that significantly enhances the overall user experience. Highly recommended for its unparalleled functionality and top-notch customer service.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 4, 2023

Maria was by far the most efficient Omnisend rep to work with! She sent me detailed instructions on how to resolve an issue that I was having with an attachment. She literally had me up and running within 15 minutes. I am a very happy camper right now because of her.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

I had a welcoming and easy experience with my rep I am very sorry I am bad with names but she was excellent.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Amazing app with the best support team when you need it, Baarath was very patient, responsive, and helpful with my issue. I love how responsive the chat inbox is and I have no issues with creating campaigns, pop-ups and even integrating Omnisend with other apps that are also integrated through my store to increase optimization. Nothing but happy about my experience thus far.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Customer service was excellent when I had problems setting up my marketing! Beran is the best. He walked me right on through the process taking his time. I never felt rushed. Can we request our support people? Because Beran is my guy! (SMILE)

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

I've just started using Omnisend as a marketing tool. I had issues with my subscriber pop up. Not knowing at the time it was due to operator error. I love that Onmisend has 24/7 chat support. They were very responsive. Kayque was especially helpful and patient with helping me. It was a positive experience. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Thank you for your help, always when I needd :)

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Have been using Omnisend for the past 2 years. The tool delivers on the promise; and has been great for us so far. Customer support is fast and correct (Melanie in our case) , a pleasure to work with. Can highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Dilara,thank you so much. I asked about setting up a coupon combination and they were very kind and helpful in answering my questions. I will contact you if I have any more questions.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

5 Stars to Maria for helping with my safe sending limit!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great Features, Love the real time SYNC and seamless integration with SHOPIFY ! Customer Support is excellent, shout out to BERAN who helped us :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great customer service!

Using app

4 months

Total reviews

3

Average rating

5.0