All reviews

Rating Breakdown

  • 5
    89% (5,341 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Nov. 12, 2023

It's a fantastic app, advanced but easy to use. The support is outstanding, super fast, Karine was very patient and helpfull.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Karine & Diego have been so incredibly helpful. The prompt and thorough customer service has made what appeared to be a tedious tasks, so easy to understand and accomplish. I'm able to accomplish a lot of my needs through this app and the customer service has made all the difference in my ability to execute on things in a timely fashion.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Karine from Omnisend helped us address our questions and optimize our account effectively. The customer service was prompt and solution-oriented. Thank you very much!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

We've tried all of the other email marketing platforms big and small and Omnisend is the best all-around.

Using app

9 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 9, 2023

Thanks to Matija, I have omnisend installed on my shopify store. Thank you for your support!

Store

VEGEA

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.

Store

Volver

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 8, 2023

I had a problem with completing the background color of my mail. I I messaged the support desk and within a few minutes I was helped by Berman. Berman indicated that he was going to check it and within a day I had a response again and I could solve the problem myself. Top service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I've been using Omnisend for email marketing, and I must say, the support is top-notch. Shout-out to Beran :) Quick to respond, and always eager to help find solutions to any hiccups. The app itself is great. Highly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Most affordable out there, especially for smaller shops. Their customer service is amazing. Luiz and others helped me with with a problem I had and Luiz didn't stop working with me until we got it resolved.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Stefan was very helpful with setting email conditions.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I appreciate the Omnisend team members, they are doing a great Job. Luiz was very quick to understand my needs in regards to my store sender's email, thanks to him i have all that set up now. I appreciate you Luiz

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

So far so good, seems easy enough to use. I had a little hiccup with my first go at automated emails but Maria responded within minutes! Thanks so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Perfect app, perfect platform and great support and help, thank you so much "Karine" as a support team member.

Using app

22 days

Total reviews

9

Average rating

4.1

5 / 5 Share

Nov. 4, 2023

I had an automation issue with a product email. Didem was fantastic in asking questions that narrowed down the problem, sharing screenshots of what I needed to do. We got the issue solved and I learned a few new things too! Didem was patient, friendly and exceptionally helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Good segmentation and automation integration. The click-map is also beneficial for performance analysis. Customer service is quick to respond.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Awesome! Very easy set up! Loving it so far!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Great support I had a couple of questions and Beran was able to help me in a respectful and timely manner. Much appreciated I would definitely recommend anyone try Omnisend if you get stuck anywhere they will gladly help...thanks again Beran!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Brillant app! Easy to use and lots of ways to automate workflows of customers. Highly recommend

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 2, 2023

Customer support with Matija was super precise in his answer and went above and beyond to cover everything so I didn't even have any questions to add! Omnisend is very easy to integrate and use with Shopify! and they're always available for support! Recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Matija from Omnisend provided us with the BEST customer service. He was very quick to reply and knew exactly what he was talking about at all times, as we did not at first. The issue was resolved all thanks Matija.

Using app

Over 4 years

Total reviews

3

Average rating

5.0