Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,983
chart
#44
All reviews
Rating Breakdown
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Oct. 26, 2023
Omnisend was a plugin that really met my expectations, I'm still at the very beginning of the process, but I encountered a few problems and contacted the support team, they are working very well. I was able to reach a solution easily with the interest and help of Matija from the team, thank you very much.
Oct. 25, 2023
We've been using Omnisend emails for years and they are so easy to customize. Love the drag and drop! We've just started to use more marketing tools- such as automation and forms- and have found all of the help information very easy to follow. I love that Onmisend has 24/7 chat support, too. Maria was especially helpful and patient with helping me learn new tricks and giving me links to relevant information. Thank you!
Oct. 24, 2023
I really enjoy using Omnisend! It's really intuitive and the online chat support is always there to help. Kayque helped me figure out an issue today in just a few minutes. Can't recommend Omnisend enough!
Oct. 24, 2023
Omnisend Email Marketing & SMS is definitely a bonus to have connected to your store for solutions such as email & SMS campaigns, as well as automation. The platform is user-friendly and their customer service is great. Kayque from their support team was phenomenal in helping me solve a question that I had. He went above and beyond to follow up and provide extra tips.
Oct. 24, 2023
E' un app molto semplice ed intuitiva. Adatta a tutti, anche non chi ha esperienza, con l'aiuto dell'assistenza, sarà in grado di sfruttare tutti i vantaggi e le opzioni che Omnisend offre. Ho ricevuto assistenza da Maria, che ha subito capito di cosa avevo bisogno e insieme abbiamo risolto il mio "problema". Grazie. Consigliata.
Oct. 24, 2023
Maria of the customer service was really helpful. What's more important is that she gives a full reply to my question and she tries her best to help.
Oct. 24, 2023
Matija is a nice person, he quickly reply to me and help me fix the question I have, it helps me a lot. Very useful marketing app!
Oct. 23, 2023
Un support très réactif même pour ceux ayant l'offre gratuite ! Cette application est incroyable, une totale personnalisation accompagnée de toutes les options possibles ! Je suis conquis !
Oct. 23, 2023
I've cancelled this and they keep charging me!
Hello there, and thank you for taking the time to leave Omnisend a review. We checked your account and see that your SMS subscription at the time was active thus were charged, when trying to cancel a plan and no success, you may always reach out to our support team at [email protected] to assist on the matter. Here at Omnisend we like to provide our customers with the best service possible, our team has gone ahead and cancelled and refunded such charge, so you will no longer encounter such issues. If you should need any further assistance, please feel free to reach out to our support team, and we will be more than happy to help. We wish you and your store the best. Have a great day!
Oct. 21, 2023
Beran was very responsive to my questions! The application support is very welcoming and helpful. Thanks for all your help!
Oct. 21, 2023
I recently received exceptional customer support from Beran at Omnisend. They were quick to respond, knowledgeable, patient, and genuinely helpful. Their expertise, polite communication, and commitment to customer satisfaction set them apart. I highly recommend their services for anyone seeking reliable support. Thank you for going above and beyond!
Oct. 20, 2023
Love using it so far. Customer support is fast and helpful. Diego helped me solve the issue.
Oct. 20, 2023
Great software and the best support... Thanks Maria for making quick work out of fielding our questions!
Oct. 20, 2023
Easy to use tool, great customer support. My product-based business has really embraced email marketing, and the ease of using Omnisend is a big part of that. Any time I've had a question, the team is very responsive and provides high-quality support. Olesia helped me with a billing question in record time, and this is consistent with all my interactions with the Omnisend crew.
Oct. 20, 2023
Very good experience, the problem was solved quickly and the answer was simple and easy to understand.
Oct. 20, 2023
Next level features and customer support - night and day difference in comparison to Mailchimp - Beran was extremely patient and helpful with answering all my questions!
Oct. 19, 2023
Wow, a fantastic tool for fair prices and what a great support! Maria did an outstanding job in helping me with my problems and together we found the solution!
Oct. 19, 2023
omnisend has one of the best costumer service i've ever seen. Kayque was awsome and helped me with all the issues i had and explained to me how omnisend works with details. i would definently recommend this app to everyone.
Oct. 19, 2023
Beran provided excellent support in setting up domain verification and answering my questions with precision. The Omnised app is user-friendly and offers a range of valuable features. I'm highly impressed with both the support and the app's performance. Great job!