All reviews

Rating Breakdown

  • 5
    89% (5,342 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2023

I really like the application, I started implementing the welcome discount popup then wanted to use also the shopify newsletter form but didn't know how to synchronize with Omnisend so asked info to customer service. Few minutes later I got a kind reply from Beran who gave me the possible solutions and I implemented the one which uses the omnisend embedded form. I really appreciated their speed in replying to inquiry.

Store

Wayuula

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!

Using app

Over 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 17, 2023

Omnisend is probably one of the best, if not the best apps on here. The customer service is phenomenal and super fast. Any technical problems that I may have with setting up my email, figuring out how domains work, or asking any questions. The support team working here is glad to help you out. Today I wanted to ask a question about verifying my domain settings to my store, and I was helped by Karine. She showed me step by step how to go about fixing the problems with easy wording and pictures as well too so I could get a better understanding. She also gave me more information about creating my business email. Overall, I love the app! Thanks so much to you guys :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Omnisend has been impressive in their continued development on the backend as well as their personalized service.

Store

wayre

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

The customer service is fast and very helpful. They were quick to response to my issue. Thank you!!!

Store

VB

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Really terrific. I had an issue setting up the emails this morning and the tech support were super helpful. The UI is great. Wish I'd used it earlier.

Using app

About 23 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 11, 2023

Just changed to Omnisend as our email provider and we are truly impressed by the possibilities but even more by their superb customer service. They are quick and patient in answering any questions we might have! Can't recommend enough!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

The Omnisend team have been super helpful in assisting me set up my email marketing. Their response is very quick too. Thank you to all the staff who have helped me so far!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Really great app that you can use for free as well . The team is verry good . Kayque from Omnisend helped me with everythink i wanted to know

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Sila from Omnisend provided me excellent support. I was looking for advice on how to create a landing email subscription with an exchange of a PDF file. I have limited technical skills and she created me a step-by-step video. I'm so grateful for her support and appreciate her expertise.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Awesome app and awesome support, thanks for the help Karine

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.

Store

PURISH

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

It's one of the best apps for small merchants, has all the features that are important. Love it. Would definitely recommend

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Great APP and even Better support!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

I barely leave reviews for apps honestly. So there are a lot of options for email type apps on Shopify. I haven't used all of them, but I've had such a easy experience with omnisend. I get confused? Ask a question, which is replied to within minutes. I'm pretty new to email list building and what not anyway. But this has been such a nice experience for me, kind of like having someone to sort out an issue or guide me during the process. Thanks Karine, Maria and the others for always helping me out!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Omnisend is a great app when it comes to marketing. It is extremely easy to use and offers a lot of options (free plan). The staff support is always on hand (24/7). Big shout out to Kayque and Baarath who have helped me tremendously when I needed their help the most.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Amazing app, very powerful and easy to use. We switched from Mailchimp and would never look back.

Using app

12 months

Total reviews

8

Average rating

5.0