Omnisend Email Marketing & SMS
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I'm so glad Ominsend was suggested to me by another merchant. E-mail marketing has always seemed daunting and overwhelming, I didn't know how to begin or where I could get help. Omnisend has been brilliant, I hope to get enough subscribers to move up to a paid plan and make good use of all features available. I wouldn't hesitate.
Thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Omnisend has made your email marketing journey feel less like climbing Mount Everest and more like a walk in the park! It’s great to see your enthusiasm for growing your subscriber list - we’re here to support you every step of the way! If you ever need assistance or tips on maximizing those features, don’t hesitate to reach out. Keep up the great work!
We gebruiken Omnisend al jaren met veel plezier en mooie resultaten. Afgelopen week had ik een probleem met mijn creditcard. Gelukkig werd ik snel geholpen door Saleh Heel fijn contact!
Bedankt voor je lieve woorden! We’re so happy to hear Omnisend has been part of your success for years—and that Saleh swooped in to save the day with your credit card issue. Looks like we’re not just good with emails, but with wallets too! 😂 Always here whenever you need us!
So far I have found it very easy to use and the automations are so well set up that its basically all done for you.
Thank you for sharing your experience! 🌟 We’re glad to hear that Omnisend’s ease of use and automations are making your email marketing a breeze. It’s awesome to know things are running smoothly for you—just the way it should be! If you ever need assistance or have questions, we’re always here to help.
Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.
Glad to hear Mariia worked her magic on your Welcome email sequence! We’ll keep the support coming, no speed bumps allowed. 😊
Omnisend Crew is so wonderful. We had some issues initially, but they handled it all professionally and resolved our problems within minutes. I especially want to thank Mariia, who was helpful and kind in dealing with our dispute.
Thank you for the kind words! We’re thrilled Mariia could step in and help resolve things so quickly. We’ll be sure to pass on your appreciation, this will make her day!
This app is easy to use and has a lot of templates available in it. What's interesting is the ability to adjust your user segmentation to any situation, delivering the content you want to communicate precisely to the users you want to receive it. The data is also very clear and easy to organize. I am thankful to Omnisent's customer service team, Baarath as well as the rest of the guys were very patient in answering all my questions and solving my confusion on customer segmentation. You all are great!
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re finding Omnisend’s segmentation and templates helpful in delivering targeted content. Baarath and the team will be happy to know their patience and support made a difference! We’re always here to help, and we can’t wait to see how you continue to make the most of the platform. You rock!
As someone who has never run a product-based business or ecommerce before, the past five months have been a massive learning curve for me, and the number of things I don't know seems to grow daily. I am so appreciative of Omnisend as a result, because of the free plan (so that you're not bleeding money when you're still getting set up and started), the integrated reviews app (which connects to the email flows, and yet again saves me from bleeding money when I'm not marketing or making sales yet), and the kind customer support. I've had several questions while I've been setting up flows, forms, and reviews, and the team have been patient, polite, and responsive. They even emailed when I didn't reply to the chat to check whether I still needed help. I've especially appreciated their patience with what would probably be considered stupid questions. I'm still new to Omnisend, but I've had a very positive experience so far. Updating as it's five months now, and I had a problem with my DMARC and DKIM that wasted two days and had me in tears. Within five minutes of reaching out to the support team, the excellent Mathias had diagnosed and solved the problem, and I so appreciate the prompt support and kindness of the team in every interaction.
Fast help with problems! Very good and fast support!
Thanks for the kind words! We’re glad we could sort things out for you in a flash!
Maria is so helpful and a quick responder! Best Email Marketing third-party app on the market.
Thanks for the awesome review! Maria is a rock star, and we’re convinced she’s got a secret coffee supply keeping her on her toes! ☕️ Glad to have you with us!
Mariia was incredibly helpful today! She provided a speedy response and walked me through everything I needed to set up my automation and create a segment. Her guidance was clear, thorough, and made the process so much easier. I really appreciate her attention to detail and support. Thank you
Thanks so much for this awesome review! 😊 We’re thrilled Mariia could guide you through everything so clearly and thoroughly. Her attention to detail is definitely one of her superpowers! If you ever need help again, you know where to find us! 🙌
We switched from another platform and immediately saw the difference in ease of use and results. The user interface is incredibly intuitive, making it easy to design and schedule campaigns. No hidden costs for basic functionality (like other apps). The support team has been very responsive, providing helpful guidance whenever we’ve had questions. Overall, Omnisend has been great. We’ve recently switched to the first paid tier and we are happy with the offering although ideally it could include more contacts. Highly recommend it to any e-commerce business looking to streamline their email marketing!
Thank you for the fantastic review! 🌟 Our interface might be smooth, but it’s nothing compared to how smooth your review is! You’ve truly made our day! If you have any more feedback or questions, just give us a shout. Happy marketing!
Sila solved my problem in a minute, highly recommended!
Thank you for the awesome feedback! It sounds like Sila works wonders! ✨ If you have more questions or need assistance, you know where to find us!
Very happy with their customer service and prompt replies. They quickly solved my issue.
You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!
great support and basic to use
Thanks so much for your feedback! 😊 We’re happy to hear you’re enjoying our support and finding the platform easy to use. If you need anything, we’re always here to help!
Very helpful and available
Thanks so much! 😊 We’re always here and ready to help whenever you need us. If you ever have more questions, don’t hesitate to reach out!
the best for email marketing, best customer service !
Wow, thank you for the kind words! 🎉 We love being your go-to for email marketing, and our customer service team is doing a happy dance right now! 💃 If you ever need anything, we’re always here to help!
This is a scam company with fake pricing, and the monthly package fees will increase by themselves.
Thank you for taking the time to share your experience with us. After investigating the issue, we noticed that you currently don’t have any active plans under your account, though it’s possible that one of your other brands may have an active subscription. We’ve reviewed the following stores: Ctronics, de.ctronics, uk.ctronics, and fr.xega - where reviews were posted, but we couldn’t locate the specific charge mentioned. We’d like to better understand which pricing you are referring to, as we haven’t been able to identify such a change. Our senior support specialist has reached out to you directly to help identify which store has experienced the price increase and to locate the conversation where you requested a refund, as we were unable to find any record of it. We want to reassure you that our pricing structure is fully transparent and adjusts based on the number of billable contacts in your account. As the number of contacts increases, the monthly fee adjusts accordingly. On the other hand, if the number of billable contacts decreases, so does the pricing. This flexibility ensures that the cost is directly aligned with your needs and the resources required. We look forward to your reply and are committed to resolving this as soon as possible. Our customer support team is ready to assist you further and clarify the situation.
After using this plugin, the package price was secretly increased without any notice, from 20 USD to 88 USD at the highest. There was no reminder when subscribing, and no refund after I questioned it. This is totally unreasonable, this is a scam company!!!
Thank you for taking the time to share your experience with us. After investigating the issue, we noticed that you currently don’t have any active plans under your account, though it’s possible that one of your other brands may have an active subscription. We’ve reviewed the following stores: Ctronics, de.ctronics, uk.ctronics, and fr.xega - where reviews were posted, but we couldn’t locate the specific charge mentioned. We’d like to better understand which pricing you are referring to, as we haven’t been able to identify such a change. Our senior support specialist has reached out to you directly to help identify which store has experienced the price increase and to locate the conversation where you requested a refund, as we were unable to find any record of it. We want to reassure you that our pricing structure is fully transparent and adjusts based on the number of billable contacts in your account. As the number of contacts increases, the monthly fee adjusts accordingly. On the other hand, if the number of billable contacts decreases, so does the pricing. This flexibility ensures that the cost is directly aligned with your needs and the resources required. We look forward to your reply and are committed to resolving this as soon as possible. Our customer support team is ready to assist you further and clarify the situation.
After using this plugin, the package price will be secretly increased without any notice, and there is no reminder when subscribing. After I questioned it, there was no refund. This is unreasonable, this is a scam company!!!
Thank you for taking the time to share your experience with us. After investigating the issue, we noticed that you currently don’t have any active plans under your account, though it’s possible that one of your other brands may have an active subscription. We’ve reviewed the following stores: Ctronics, de.ctronics, uk.ctronics, and fr.xega - where reviews were posted, but we couldn’t locate the specific charge mentioned. We’d like to better understand which pricing you are referring to, as we haven’t been able to identify such a change. Our senior support specialist has reached out to you directly to help identify which store has experienced the price increase and to locate the conversation where you requested a refund, as we were unable to find any record of it. We want to reassure you that our pricing structure is fully transparent and adjusts based on the number of billable contacts in your account. As the number of contacts increases, the monthly fee adjusts accordingly. On the other hand, if the number of billable contacts decreases, so does the pricing. This flexibility ensures that the cost is directly aligned with your needs and the resources required. We look forward to your reply and are committed to resolving this as soon as possible. Our customer support team is ready to assist you further and clarify the situation.
Endlich ein moderner Look für meine Newsletter. Und sie landen nicht im Spam und das ist schon eine Herausforderung ;) Der Support ist schnell, super freundlich und geduldig. Jetzt bin ich gut gerüstet und freue mich schon auf einen schönen Workflow mit Omnisend ;)
Danke für Ihr fantastisches Feedback! 🎉 We’re thrilled to hear you love the modern look of our newsletters and that they don’t end up in spam—that’s definitely a challenge! 😄 Our support team will be happy to know they helped you feel well prepared. We can’t wait to see the amazing workflows you create with Omnisend! If you have any questions, we’re always here to help!
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