Omnisend Email Marketing & SMS
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Pretty good customer support
Hello there, Thank you for your review! We're glad to hear that you're satisfied with our customer support. We strive to provide the best assistance possible and are always here to help with any questions or issues you may have. Your feedback is much appreciated! 😊
Hello there, Thank you for the 5-star review! We're delighted to know that you're having a great experience. If there's anything more we can do for you, feel free to reach out. We're always here to help!
awesome app
Hello there, Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need assistance or have any suggestions, feel free to reach out.
I was with omnisfied when I first started my business about 4 years ago. I left because the price got a little too high for my business. However I never forgot about omnisend so I came back and I'm glad to be back. The price is better & They have this new feature that allows you to delete invalid, spam, & voided emails that I love that's the main reason I left my last email marketing provider. So far everything is good.
Hello there, Thank you for sharing your experience! We're delighted to have you back with Omnisend. It's great to hear that you're enjoying the new features and finding the pricing more suitable for your business now. If you ever need assistance, our support team is here to help!
Maria was very helpful! Overall very user-friendly and the customer service is great.
Hello there, Thank you for your feedback! We're glad to hear that Maria provided you with excellent support and that you find our platform user-friendly. If you need anything else, just let us know!
We have been using Omnisend for a couple of years now and I find them to be excellent, an easy interface to acheive complex workflows and the support is always near instant and super helpful. Sila resolved my issue in a matter of minutes and guided me through the resolution.
Hello there, Thank you for sharing your experience! We're thrilled to hear that Omnisend has been serving you well over the years and that you find our interface easy to use for creating complex workflows. It's great to know that Sıla was able to resolve your issue quickly and guide you through the process. We appreciate your continued trust in Omnisend!
Real time, personable assistance. 10/10 support. Couldn't have asked for more. Cheers!
Hello there, Thank you for the great feedback! We're thrilled to hear that you had such a positive experience with our support team. If you need any further assistance, don't hesitate to reach out. Cheers!
I went on the app because I needed to email my customers. I received a message that there were issues with my DNS. Kayque helped me to understand what I needed to do to resolve my issues. He double-checked what I had done and said I was good to go. I'm very thankful to him and all the support I've received over the years from the Omnisend tech support staff.
Hello there, Thank you for sharing your experience! We’re delighted to hear that Kayque was able to assist you effectively with your DNS issues. We appreciate your continued support and are here for any future needs you may have.
The customer service is fantastic and I have a free plan! Mariia was very kind and efficient. Thanks again Mariia.
Hello there, Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service, and we're glad Mariia could assist you efficiently. If you need any more help, don't hesitate to reach out!
Maria was incredibly helpful with my DNS issue. She resolved everything quickly and efficiently. I couldn't have asked for better support!
Hello there, Thank you for your feedback! We're delighted to hear that Maria was able to resolve your DNS issue quickly and efficiently. We're always here to provide the best support possible, and we're glad you had a positive experience.
App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.
Hello there, Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed. We appreciate your kind words!
I would not have been able to fix my problem without the help of MathÃas. He was so knowledgeable, patient, and helpful. Thank you for making it so much easier!
Hello there, Thank you for sharing your experience! We’re delighted to hear that MathÃas was able to assist you so effectively. It’s great to know he made the process easier for you. We're always here to help!
Always appreciative of the fast responses, Maria is concise and very helpful when needed!
Hello there, Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively. We're always here to help whenever you need it!
Omnisend is super easy and seamless. It allowed me to set up pop up email sign ups, email automations, and multiple marketing campaigns in just a few clicks. Kayque from their support team was super helpful and guided me in every step of the way. Check out the free plan and when your store grows go for the paid plan!
Hello there, Thank you for sharing your experience! We’re delighted to hear that Omnisend has made it easy for you to set up your marketing campaigns. It’s wonderful to know that Kayque provided the support you needed. We’re excited to continue supporting you as your business grows!
Amazing service support! We had a problem with the domain verification and Sıla was super helpful and solved it for us in a second best email marketing provider ever!
Hello there, Thank you for sharing your experience! We're delighted to hear that Sıla was able to help you quickly with your domain verification. We're proud to be your email marketing provider and are always here to support you. 😊
I appreciate the customer service chat feature - MathÃas in particular! He was able to help me out with an issue in a very timely manner.
Hello there, Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that MathÃas was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support
Hello there, Thank you for sharing your experience! We're delighted to hear that Maria was able to quickly assist you with changing the currency settings on your Omnisend account. It's great to know that the issue was resolved efficiently, allowing you to continue managing your store smoothly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!
Dilara not only helped my sort my issues setting up my first email but she sent me a screen recording to visually walk me through the whole process. Excellent customer service!! Very happy I've made the change
Hello there, Thank you for your review! We're thrilled to hear about your positive experience with Dilara and how her extra effort, including a screen recording, helped you set up your first email smoothly. It's wonderful to know that our customer service has made a significant impact, making you feel confident about your decision to switch. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support your ongoing success with Omnisend!
Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!
Hello there, Thank you for your review! We're delighted to hear that Eduarda provided you with great customer service, offering fast and helpful assistance that quickly resolved your issues. Your satisfaction is very important to us, and we're thrilled to have met your expectations. If you need any more help or have further questions in the future, please don't hesitate to reach out. We're here to continue providing excellent support!
J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme. De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.
Bonjour, Merci pour votre avis ! Nous sommes ravis d'entendre que vous êtes très satisfait d'Omnisend pour la configuration de vos mails de bienvenue, d'abandon de panier, et plus encore. C'est formidable de savoir que notre service client vous a impressionnée et que Saleh a pu résoudre rapidement tous vos problèmes. Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
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