Omnisend Email Marketing & SMS

Hello there, Thank you for the 5-star review! We're thrilled to receive such high praise. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're glad to hear that Baarath was super responsive and helpful in resolving your issue with the automation email. We're committed to providing prompt and effective support to ensure everything works smoothly for you. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're delighted to hear that you've been enjoying using Omnisend for your automated emails and newsletters and find our pricing affordable. It's great to know that our support team, including Deniz, has been consistently helpful in resolving your issues promptly. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're delighted to hear that you're impressed with Omnisend and pleased with your decision to choose us for your email marketing needs. It's great to know that Kayque provided helpful and patient support, ensuring you could successfully connect your account to your domain. We're proud to offer great products and customer service, and we look forward to continuing to support your marketing efforts. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced with our service. We understand how critical timely support and reliable functionality are for your business. The domain verification issue you’re encountering is related to having multiple SPF records on your end. To resolve this, please merge the records into one and delete the extras, as our agents have advised. A senior agent has already reached out to you to address your request and provide further assistance. We strive to respond as quickly as possible and regret that we did not meet your expectations in this instance. We are committed to resolving this matter and improving your experience with our service. If you need any additional help, please respond to the email from our senior agent. Thank you for your understanding and patience.

Hello there, Thank you for your review! We're pleased to hear that Maria provided great support and resolved the issue with your template quickly and efficiently. If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're glad to hear that Sila was able to assist you quickly and effectively with your email issues. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're delighted to hear that you had a great experience with our customer service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're thrilled to hear that Dilara was able to quickly diagnose and solve your issue, despite its complexity. We're glad that you found our customer service team responsive and fast. Your recommendation means a lot to us, and we're here to continue providing excellent support whenever you need it. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're glad to hear that you received prompt support from our team, especially from Dilara. It's great that she could provide specific guidance to help resolve your issues with the domain provider quickly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your campaigns run smoothly!

Hello there, Thank you for your review! We're delighted to hear that your experience has been positive so far, especially with the support you received during your campaign execution. It's great to know that the integration with your contact list and website has been seamless. If you need any further assistance or have more questions as you continue to use our platform, please don't hesitate to reach out. We're here to help ensure your continued success!

Hello there, Thank you for your review! We're glad to hear that our assistance team was responsive and helpful in resolving your issues with the automations. We're committed to ensuring you have a great experience, and it's wonderful to know that you're very happy with the service so far. If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your feedback. We apologize for the inconvenience you've experienced with our app and the difficulty in reaching our support team. We understand the frustration this situation has caused and are committed to resolving the issue as quickly as possible. A senior representative has reached out to you to assist with this matter. Please respond to their email at your earliest convenience so we can provide the support you need. We appreciate your patience and understanding as we work to improve your experience with our service.

Hello there, Thank you for your review and the 5-star rating! We're glad to hear that our client response has been excellent and that you've felt supported throughout the process. We're committed to ensuring your experience improves and that you find great value in working with Omnisend. We look forward to your continued success on our platform, and please remember, we're here to help whenever you need us!

Hello there, Thank you for your feedback! We're glad to hear that you find our platform easy to use and understand. We aim to make our tools accessible for users of all skill levels. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Good day, Brian! Thank you for updating your review. We apologize if it appeared that your request was ignored. Our senior representative has reached out to you previously with a suggested solution but did not receive a confirmation. Based on your latest update, we have reached out to you again to assist with your issue. For your privacy, we recommend getting back to us via the email sent by our senior representative. This will allow us to address your concerns more effectively without disclosing private details publicly. We appreciate your cooperation and look forward to resolving this matter for you. ------------------------------------------ Original reply: Hello there, Thank you for your feedback. We apologize for any frustration and confusion caused by our billing system. To clarify, our billing system calculates the number of subscribers and non-subscribers in your audience each billing cycle, which determines your price tier. As your audience size has increased, the subscription cost has also increased accordingly. Your account remains active with Omnisend, which is why you continue to incur charges. If you no longer wish to be billed, please ensure you cancel your subscription. A senior representative has reached out to you to discuss this matter in detail and assist you with any further questions or concerns. Please respond to their email at your earliest convenience. We appreciate your understanding and are committed to improving your experience with our service.

Hello there, Thank you for your review! We appreciate your feedback on the interface. We're glad to hear that you find Omnisend to be an excellent platform for email marketing. If you need any assistance or have further questions, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your review! We're pleased to hear that the product has met your needs effectively, especially with initial setups and subsequent usage. If you need any further assistance or have questions, please feel free to reach out. We're here to help!

Hello there, Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our team, especially Dilara. We appreciate your feedback and are glad to have been able to assist you effectively. If you have any more questions or need further help, please don't hesitate to reach out. We're here to help!

Hello there, Thank you for your feedback! We're glad to hear that you find our service quick to respond and easy to navigate. We understand your concern about pricing, especially for a small business. We strive to offer value that justifies the cost, and we're always looking for ways to better meet the needs of all our customers. If you have any questions or require further assistance, please don't hesitate to reach out. We're here to help!