All reviews

Rating Breakdown

  • 5
    89% (5,343 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

June 7, 2023

Very responsive and good support, Baarath help me solve my issue with an automation email really fast. I really appreciate that because im supper busy during the day and I do not want to wasting time sitting at the computer all day.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Love OmniSend. We switched from Klaviyo and it's so much easier to use. The functionality is straight forward and support is always helpful, especially Agustin. He's helped me work through all issue from simple things, to more challenging problems!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

They have a very responsive support team that is willing to help .. I talked to Karine specficically today and she was able to find what was wrong and provide me with a solution in a quick and timely manner, I definitely recommend her and the support team that they have.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

Nothing short of fantastic! intuitive, fairly priced and extremely feature-rich. We've been using Omnisend for our marketing for some years, and have had great results.

Using app

About 9 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

Very responsive and good support. Deniz provided quickly useful information to help solve my issue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2023

Hi, Thank you Baarath, was a great help , it's been awhile since I used email marketing and need some assistance.

Using app

Almost 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 5, 2023

its a best support i have ever had, really! Have answered all of my questions and explained me all!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Easy to use, great features and helpful speedy support. Looking forward to seeing how Omnisend can help my business grow!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Thank you Salma for being very attentive to my request on Tuesday, we were able to solve the problems, she was very kind, attentive and quick to solve me. thank you so much

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2023

Thank you, Karine for being super responsive on my emails and explaining exactly what I've been requesting about. Friendly, fast and sufficient! Lovit!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Super easy to use, high converting tool with fair prices and great support! I tried the Onboard Shopify emailer for months and never got a conversion. Omnisend started generating sales within days. Can highly recommend.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 1, 2023

Very good and responsive support, especially Andres. They provided useful information and material to help solve my issue.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Prompt, patient, and understanding customer support (assisted by Matija). Very impressed by the clear instructions, follow-up, and understanding of the issue. The issue got resolved very quickly.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2023

As of right now, this app seems to be EXACTLY what I need and it seems like it can't get very much easier than this without limiting the apps capabilities. The best part for me was the amount of support I have received so far. Baarath was incredibly helpful and an extremely effective communicator.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Omnisend is very user friendly and the people who have helped me in the support chat have always given me fast, easy solutions to my questions. Karine is the best!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Omnisend is a top notch with their integrations and optimisations. On top of that their around (clock/world) customer service is something too fabulous. I don't know if anyone has talked about it, but that definitely needs more of a hype. Great job from these guys in the past few days in helping me out with minor tweeks. Would like to mentions Joy, Andres & Dom from the omnisend Support team, for their continued help to resolve issues and deliver assistance. Thank you guys

Store

iShoes

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your fantastic review, we are thrilled to hear that you are pleased with our platform overall! We take immense pride in our extensive range of integrations, ensuring that our product seamlessly integrates with various platforms and meets your specific needs. Our dedicated team works tirelessly to optimize our services, ensuring that you can make the most out of our product and achieve your goals efficiently. We understand the importance of reliable support, which is why our 24/7 Support team is always available to assist you. We aim to provide timely and comprehensive assistance whenever you require it, ensuring a smooth and hassle-free experience for you. Your praise motivates us to continue delivering excellence in every aspect of our service. We truly value your trust and appreciate your choice to work with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your kind words! We are excited to continue serving you and surpassing your expectations!

5 / 5 Share

May 30, 2023

i would recommend this app and specifically Luiz. i had been trying for several days to get my welcome popup to show on my store page. Luiz was able to go ahead and get it working in less that 2 minutes. Kudos to Luiz. if i could just call on him each time i would.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Huge thanks to Olesia. She has helped me a lot with troubleshooting my problems with the list clean-up.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

Super helpful and super friendly customer service from Karine. Thank you so much for sorting my problem so quickly!

Using app

5 months

Total reviews

6

Average rating

3.8

5 / 5 Share

May 29, 2023

Fantastic platform and support, got really fast assistant from Joy with no time wasting. Easy to setup automatic flows and campaigns with great looking templates, highly recommend

Store

Ochis

Using app

About 24 hours

Total reviews

1

Average rating

5.0