Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,183
Reviews
Chart
#555
Shopify

All reviews

5 / 5 Share
Sept. 11, 2024

Maria was very helpful. We love the Omnisend app and we've had a great experience with the support when needed.

Store Using app Total reviews Average rating
Print Pony™ 11 months 4 5.0
Developer Reply

Thank you for the fantastic review! We're delighted to hear that Maria was able to help and that you're enjoying the Omnisend app. If we had a fan club, you'd definitely be the president! 😄 We're always here to support you whenever you need us.

5 / 5 Share
Sept. 10, 2024

Baarath was quick to help and so nice! Thank you for fast reply :)

Store Using app Total reviews Average rating
Monipa About 1 year 7 5.0
Developer Reply

Thanks for the great review! We’re thrilled to hear Baarath was quick and friendly. If speed were a superpower, Baarath would definitely be our superhero of the day! 🚀 Thanks for the kind words, and if you ever need more help, just give us a shout!

5 / 5 Share
Sept. 9, 2024

Kayque was a great help, and very informative about Omnisend email and sms application. I believe he resolved my issue under two minutes. Very kind and a great customer service representative! I would recommend Omnisend to my friends and already have. Thanks

Store Using app Total reviews Average rating
EYE AMM 24 days 1 5.0
Developer Reply

Thanks for the fantastic feedback! We're so glad Kayque could help you out quickly and provide top-notch service. It’s great to hear you’re recommending us to friends, nothing makes us happier than spreading the word. If you need anything else, we’re just a message away!

5 / 5 Share
Sept. 9, 2024

Dilara replied very quickly, was super nice and helpful! 10/10 customer service, I'm very satisfied!

Store Using app Total reviews Average rating
Innovative.lt 4 months 3 5.0
Developer Reply

Wow, thanks for the fantastic review! We’re thrilled to hear Dilara was quick, nice, and helpful. If there were a customer service Olympics, Dilara would definitely be bringing home the gold! 🏅 We’re glad you’re satisfied and look forward to continuing to assist you!

5 / 5 Share
Sept. 9, 2024

Appreciate Dilara's good service. Will definitely keep using you guys plug-in.

Store Using app Total reviews Average rating
openroad4wd.com Over 3 years 6 3.7
Developer Reply

Customer support might not be our middle name, but it’s definitely our specialty! 😄 Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!

5 / 5 Share
Sept. 9, 2024

The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!

Store Using app Total reviews Average rating
Come By Noon Almost 3 years 2 5.0
Developer Reply

Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)

5 / 5 Share
Sept. 7, 2024

I had some issues configuring my DNS settings and Mathías from customer support was more than helpful providing multiple suggestions and relevant information.

Store Using app Total reviews Average rating
PetGala 2 days 1 5.0
Developer Reply

Hello there, Thank you for your review! We're glad to hear that Mathías was able to provide helpful support and guide you through configuring your DNS settings. If you encounter any more issues or have additional questions, please don't hesitate to reach out. We're here to ensure you have a smooth experience with all your technical needs!

5 / 5 Share
Sept. 6, 2024

I just started using. I am hoping to expand my contacts. I inadvertently used the wrong email when purchasing and Maria straighten it all out for me. I appreciate their quick response and help.

Store Using app Total reviews Average rating
Lux and Luv 2 days 1 5.0
Developer Reply

Hello there, Thank you for sharing your initial experience with us! We're glad to hear that Maria was able to quickly assist you in resolving the email issue with your purchase. We're here to support you as you expand your contacts and make the most of our platform. If you have any more questions or need further assistance, please don't hesitate to reach out. We're committed to helping you succeed!

5 / 5 Share
Sept. 6, 2024

Store Using app Total reviews Average rating
BOODLE About 2 hours 1 5.0
Developer Reply

Hello there, Thank you for the 5-star rating! We're thrilled to know that you're completely satisfied with our service. If there's anything more we can do to enhance your experience, please let us know. We're here to help!

5 / 5 Share
Sept. 6, 2024

I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!

Store Using app Total reviews Average rating
Joylike 9 months 6 5.0
Developer Reply

Hello there, Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊

5 / 5 Share
Sept. 6, 2024

Thanks so much to Baarath for all the help we had with the issues we encountered when registering Omnisend Thank you dear Baarath , I will recommend this APP to people

Store Using app Total reviews Average rating
Beastboard 2 months 2 5.0
Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that Baarath was able to assist you effectively with the issues you encountered during registration. Your willingness to recommend Omnisend is greatly appreciated, and we're thrilled to have your support. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible!

5 / 5 Share
Sept. 4, 2024

Johnny was very helpful with helping set up my DNS Setting and verifying the email super fast definitely recommend using

Store Using app Total reviews Average rating
RTBH About 22 hours 1 5.0
Developer Reply

Hello there, Thank you for your review! We're glad to hear that Johnny was able to help you efficiently with your DNS settings and email verification. Your recommendation is greatly appreciated, and we're here to assist whenever you need further support. Thank you for choosing our service! 😊

5 / 5 Share
Sept. 4, 2024

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

Store Using app Total reviews Average rating
1 of Seven 4 days 1 5.0
Developer Reply

Hello there, Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your recommendation means a lot to us, and we're thrilled that you would choose Omnisend. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way! 😊

5 / 5 Share
Sept. 4, 2024

I've used Omnisend previously, I deleted and used another app, however I am back!! Omnisend provided the BEST results for signups! I LOVE IT!! It's super easy to use and can't imagine leaving again!

Store Using app Total reviews Average rating
Developer Reply

Hello there, Thank you for your enthusiastic review and welcome back! We're thrilled to hear that Omnisend provided the best results for your signups and that you find our platform super easy to use. We're excited to have you with us again and look forward to continuing to support your email marketing efforts. If you need any assistance or have questions as you get reacquainted with our features, please don't hesitate to reach out. We're here to ensure your success! 😊

5 / 5 Share
Sept. 3, 2024

Best customer support, great value email marketing app

Store Using app Total reviews Average rating
Elite GPS 4 months 3 5.0
Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you appreciate our customer support and find great value in our email marketing app. We're committed to providing the best service and features to support your success. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

5 / 5 Share
Sept. 3, 2024

I love omnisend! excellent customer service and seamless integration with shopify.

Store Using app Total reviews Average rating
Sooki Studio LLC Over 3 years 1 5.0
Developer Reply

Hello there, Thank you for your wonderful feedback! We're thrilled to hear that you love Omnisend and are enjoying the seamless integration with Shopify along with our excellent customer service. We're committed to providing a great experience and are glad that you're benefiting from our platform. If you need any further assistance or have more questions, we're always here to help!

5 / 5 Share
Sept. 2, 2024

I was having an issue with verifying my DNS, so I contacted them by simply replying to one of their emails and Kayque quickly responded and assisted me with solving my issue. I was able to get everything up and running smoothly with no issues. I have been using omnisend for almost 4 years now and I love this company. Customer service is top tier, pricing is good and I am a satisfied client.

Store Using app Total reviews Average rating
Lizzie's All-natural Products Over 4 years 4 5.0
Developer Reply

Hello there, Thank you for sharing your positive experience and for your loyalty to Omnisend over the past four years! We're delighted to hear that Kayque was able to quickly assist you with your DNS verification issue and that you find our customer service to be top tier. Your satisfaction as a long-term client is incredibly important to us, and we're pleased that you appreciate our pricing and service. We look forward to continuing to support your success. If you ever need further assistance or have more questions, we're just an email away. Thank you for choosing Omnisend!

5 / 5 Share
Sept. 2, 2024

Amazing app! Everything just works perfectly, you get access to all features on the Free Plan (<500 emails sent/month), not like many apps there that are technically free but you need to upgrade to be able to do the simplest thing. Customer support is amazing, they reply within 5-10min and their support is 5/5. Will definitely upgrade to the Paid plan once I reach the Free Plan limits. I highly recommend this app for all email marketing things

Store Using app Total reviews Average rating
Design Warlord Almost 3 years 1 5.0
Developer Reply

Hello there, Thank you for your enthusiastic review! We're thrilled to hear that you're enjoying the Omnisend app and finding the Free Plan robust and functional. It's great to know that our customer support has been quick and helpful, meeting your expectations with a 5/5 rating. We appreciate your plans to upgrade once you reach the plan limits and are excited to continue supporting your email marketing journey. Thank you for your recommendation, and if you have any questions as you continue to use Omnisend, please don't hesitate to reach out. We're here to help!

5 / 5 Share
Sept. 2, 2024

Omnisend is making sales from day 1 and their support was very quick and helpful.

Store Using app Total reviews Average rating
Unison Goodies 7 days 4 5.0
Developer Reply

Hello there, Thank you for your review! We're delighted to hear that Omnisend has been effective in driving sales from day one and that you found our support quick and helpful. We're here to ensure your continued success, so if you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and are excited to keep supporting your business growth!

5 / 5 Share
Aug. 31, 2024

Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.

Store Using app Total reviews Average rating
LINEN & SAND Almost 4 years 1 5.0
Developer Reply

Hello there, Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

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