Omnisend Email Marketing & SMS
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Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.
Hello there, Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance. If you need further help, don't hesitate to reach out!
I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.
Hello there, Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!
Hello there, Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Luiz was so helpful and efficient in helping me solve my problem. I'm very impressed with Omnisend.
Hello there, Thank you for your fantastic review! We're thrilled to hear that Luiz provided you with helpful and efficient assistance in resolving your issue. Your satisfaction is our priority, and we're delighted that you're impressed with Omnisend. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Baarath is a very good man,he is very patience.Thank you for solving my problem.
Hello there, Thank you for your kind words! We're glad to hear that Baarath provided you with excellent assistance and displayed patience in resolving your issue. Customer satisfaction is our priority, and we're pleased we could help solve your problem. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you!
Sanya and the others were very helpful and fast!
Hello there, Thank you for your feedback! We're pleased to hear that Sanya and our team were able to provide helpful and fast assistance to you. Ensuring prompt and effective support is important to us, and we're glad we could meet your expectations. If you have any additional questions or require further assistance, feel free to reach out. We're here to help!
Beran was super helpful and professional. He helped me with an issue I had with our subscribers.
Hello there, Thank you for your positive feedback! We're delighted to hear that Beran provided you with super helpful and professional assistance. Resolving issues with subscribers is crucial, and we're glad our agent could help address your concerns. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
Very Very Expensive........
Hello there, Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused. At Omnisend, we strive to provide value for our users while ensuring a fair pricing structure. We continuously evaluate our pricing to offer competitive rates in the market. To help optimize your billing and maximize the value of your investment with Omnisend, a senior representative has reached out to you. They will share best practices regarding audience management to ensure you get the most out of our platform. We appreciate your feedback and the opportunity to improve. Please don't hesitate to get back to them via email.
Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.
Hello there, Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Dilara is awesome!! She's a huge help.
Hello there, Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.
Hello there, Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, feel free to reach out.
Dilara was extremely helpful. Great email marketing app. and very helpful support team.
Hello there, Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you. If you ever need further assistance, don't hesitate to reach out. We're here to help!
I love using Omnisend, because they have great customer support! Luiz helped me very quickly today. Their user interface is really easy to use, so it makes sending emails enjoyable. I don't have to spend time learning a complicated website, because it's so clean and straight forward to begin with. I feel like Omnisend isn't as well known as other email marketing websites, but its quite the hidden gem and deserves more recognition.
Hello there, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Omnisend and our dedicated customer support. We're committed to providing a user-friendly interface, and we're delighted that you find it easy to use. Your kind words motivate us to continue improving and striving to be the best in our field. We appreciate your support and look forward to serving you even better in the future.
Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries. I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms. I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups). Also their app settings provided me with the flexibility I needed with my popups and it works great. To conclude, good app for a reasonable rate. Thanks for your support Omnisend team and I wish that in future you will continue with this good work.
Hello there, Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Karine was fantastic & helped me sort out what I needed done in no time. absolute stor, thank you Karine
Hello there, Thank you for sharing your experience with us! We're delighted to hear that our team member provided excellent assistance. Your kind words mean a lot to us. If there's anything else we can do to help, just let us know. We're here for you!
Everything is well sorted, clear and easy to use. Especially thanks to Baarath help to solve the domain problem:) Very patient and friendly, I would def recommend this app
Hello there, Thank you for your feedback! We're glad to hear that you found everything clear and easy to use. We value the assistance of our team members, and it's great to know that Baarath was able to help you effectively. Your recommendation means a lot to us! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you!
I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.
Hello there, Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.
Hello there, Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market. We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you. We appreciate your continued trust in Omnisend for your campaigns!
i love Augustin, he is SUCH a pleasure and hardworker. Everytime I have a question, he always resolves my problem swiftly and directs me to the right path. I am not very technical but he always manages to explain things in simple language that I can understand and implement. The platform is great, ive been using it for years. It does the job if you dont have technical background and want to keep things efficient and simple.
Hello there, Thank you for your positive feedback! We greatly value your satisfaction with our platform and the assistance provided by Augustin. We strive to maintain a high standard of service, and it's rewarding to know that our efforts are appreciated. Your continued support is invaluable to us.
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there, We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority. We appreciate your business and look forward to serving you again in the future!
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