Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,940
chart
#109
All reviews
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Feb. 9, 2024
We received excellent and prompt assistance from Maria. Thank you very much for your help!
Feb. 9, 2024
New to email marketing. I tried Klaviyo but found it too complex and their approach a bit pushy...so moved to Omnisend. I am finding it far easier and better to use, with super friendly and helpful customer service.
Feb. 8, 2024
Tech support is amazing! Karine helped me with my email list emergencies. She responded quickly and stuck with me until my issues were handled.
March 30, 2024
After using this for a while we decided to delete the app Some support team is great in understanding your questions then address them directly, most others do not have a clue - they kept sending emails asking for more information which is already provided
Hi there, We genuinely regret to learn about your recent experience. It seems some of our support team members may have missed the mark on this occasion, and that's not what we strive for. We're dedicated to ensuring a seamless experience for our users, so it's disheartening to hear we fell short. Our senior support representative has reached out to gain further insight into the issues you encountered. Please feel free to connect with them via chat. Your feedback is invaluable, and we're committed to enhancing our support process based on it. Thank you for taking the time to share your thoughts with us!
Feb. 7, 2024
I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.
Feb. 7, 2024
Luiz is my hero, spent hours pulling my hair out the night before, he solved the issue in 1 minute.
Feb. 7, 2024
Beran and Sila were super helpful in getting our domain up and running for the new email requirements for Gmail.
Feb. 7, 2024
Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall
Feb. 6, 2024
Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.
Feb. 6, 2024
Thanks so much, Beran for your great and informative video Tutorials. They were very helpful. Much appreciated.
Feb. 5, 2024
Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.
Feb. 5, 2024
Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.
Feb. 5, 2024
Sehr kompetenter Service und hilfreiche Tipps! Agustin und seine Kollegen haben uns innerhalb weniger Stunden mit einem Problem beim DOI helfen können.
Feb. 4, 2024
Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.
Feb. 4, 2024
I'm brand new to the app and to Shopify and had a number of questions- Didem was very helpful in getting me up and running quickly!