All reviews

Rating Breakdown

  • 5
    89% (5,343 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

April 24, 2023

Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.

Store

Nayure

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Had pleasure getting assisted by Joy. We've resolved some of my struggles while connecting Shopify with Omnisend and Multiparcels app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2023

The best email mktg app for shopify. User friendly and easy to use, tons of customization options and great customer support.

Store

ammira

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

All round best solution - we've used various email marketing software apps over the past few years from Mailchimp to Klayvio to others but the easiest, quickest app to build campaigns, automations and forms is Omnisend - in my opinion, the emails have a better delivery rate which increases sales to which is pretty critical. Omnisend is the only Email / SMS marketing solution we install on our new stores now.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Excellent app! I use it for all my email newsletters and automations. They are very helpful and answer within 5 minutes when you need them!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

Very helpful, LUIZ quickly helped me with my problem and guided me on what steps to take. thank you, very user friendly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help. My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately. Thank you, Deniz!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Great service from Joy today, very easy and educational!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 19, 2023

I have tried other email marketing apps both for my own site and other companies and this has been by far my favorite because it does so many things and is so easy to use. Other apps do not have the same features and some of them added a lot of unused javascript on my site which was slowing it down tremendously. Karine was a huge help when I was having an issue setting something up. I was able to fix it quickly. I definitely recommend Omnisend, anything other app is just a waste of time.

Using app

12 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 19, 2023

Luiz was awesome. He helped me immediately and answered all my questions. App seems to be really good so far.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Luiz was fantastic with support. I had a question and it was answered promptly and fixed my issue! Great app and support!

Store

stumbul

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Great app with many features that are easy & quick to set up along with great customer service. @Salma

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Overall this app top notch. Has everything I need in terms of email marketing all in one platform. Great support service as well, really impressed.

Using app

1 day

Total reviews

4

Average rating

5.0

4 / 5 Share

April 19, 2023

Deniz è stato utile per risolvere i miei problemi, gentile e competente. Omnisend ha un buon servizio clienti.

Using app

About 23 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

April 19, 2023

Great support ! I got my answer very quickly in about 1 or 2 minuntes ! Thank you Matija for your precious help !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

The amazing support of Omnisend and the professionality of Matija has convinced me to use Omnisend and to shift to a payable abo later on. I have tried many apps but nothing works better than omnisend and the 24/7 support is amazing also during the free trial.

Store

Mālama

Using app

7 days

Total reviews

10

Average rating

4.6

5 / 5 Share

April 19, 2023

Deniz has been very helpful today! I am completely new to Omnisend, I had a question, and she replied clearly and with friendliness.

Store

eKodoKi

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Matija and Sanya were incredibly helpful in resolving various issues for me, even though I was still an unpaid merchant. They even went as far as recording instructional videos themselves!!! It was truly amazing!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Just started using this app, clean interface and exceptionally incredible customer support. Matija was a tremendous help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0