Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,988
chart
#37
All reviews
Rating Breakdown
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May 17, 2023
Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you!
May 17, 2023
Schneller Kundenservice (thx to Luiz!), tolle Segmentierungsmöglichkeiten, super automatische Flows und tolle Einstellungsmöglichkeiten. Es gibt eigentlich nichts, was sich nicht einstellen lässt.
May 17, 2023
Joy from Omnisend very good support! Very happy customer. Thank you for your kind support we like very much.
May 16, 2023
The greatest app I've ever tried by far . Easy to use, with everything pre built, makes it easier for even an absolute beginner to master the art of Email Marketing. And the best part...They have an excuisite customer service. They've helped me with all my questions (setup, automations, pricing) quickly and effectively! Salma helped me pick the right plan for our needs and answered all my questions regarding the set up of automations for our business. Don't think it for a minute, just install it !
Hey there, Thanks a bunch for sharing your awesome review of our app! We're stoked to hear that it's the best one you've ever tried for Email marketing. Making it user-friendly, especially for beginners, is something we've worked hard on, so we're thrilled that you found it easy to use with all the pre-built features. It's fantastic to know that our customer service rocked your socks off! We pride ourselves on providing top-notch support, and we're delighted that Salma could help you out with everything from setting up to automations and pricing. We'll make sure to give her a pat on the back for a job well done. We can't thank you enough for encouraging others to give our app a shot. Your trust and endorsement mean the world to us, and we're committed to keeping up the good work and keeping you satisfied. If you ever need any more assistance or have more questions down the road, don't hesitate to give us a shout. We're always here to lend you a hand!
May 16, 2023
Fast and great customer support! Thank you for your help with my account. Super friendly staff who was working with me.
May 16, 2023
Been using the app for more than 2 years, turned out great for almost anything they propose. I wasn't able to do anything i wanted of course but that is also fine, every development needs time. Today, I was able to reach very thorough information about a very specific detail thanks to Joy. It was at the same tame very pleasant talking to him/her. Recommended.
May 16, 2023
Speedy and adequate support and response. I'm very satisfied with my contact with JOY. I will continue to use the app.
May 13, 2023
really like to use it. It is keep getting improved and is easier to use. But the price is a little bit high. The customer service responds quickly and is helpful. The representative Salma is able to provide a solution to me in a professional way.
May 12, 2023
I recently had the opportunity to use Omnisend, and I must say it has been a game-changer for my marketing efforts. This platform offers an exceptional marketing automation experience that is truly remarkable. I did encountered some challenges with the application, but I received highly professional assistance from Luis, which promptly resolved the issues.
May 12, 2023
Successful & professional support at the help desk. They resolved all issues and helped to set up my first workflow
May 11, 2023
Omnisend's customer service is amazing!! They are there 24/7 and respond so quickly. Karine was totally awesome and helped me with a few of my issues and I'm close to finishing my welcome series now... yay!! Definitely recommend!!!
May 11, 2023
We just started to use Omnisend and we are so happy we the new look and feel of our email. The app is very intuitive, very easy to use but if you get stuck with something the 24/7 support is always ready to help you. If you are looking for an email marketing app , I highly recommend you to give it a try.
May 11, 2023
Great app and great customer support! Highly recommended! Support is available whenever I have questions and help solve my issues fast!
May 10, 2023
Omnisend has one of the best and fastest customer support I have ever had. It works great and the UI/UX is simple and straightforward. You will love using and working with it. Not overloaded at all. However, in my opinion, the team/devs should have more of an eye on the multi-language capabilities that Shopify markets offer. Transactional emails and most of the automations, apart from the abundant product automation, can only use the store's default language. This messes up the whole customer experience for international customers. Should be fixed soon please!
May 10, 2023
This has been my first marketing app, so I am still finalizing my thoughts overall BUT the customer service is so fast and knowledgeable! I always know it will not take long. I just finished up with Luiz. Thank you!
May 9, 2023
Satisfied with the customer service of omnisend, the advisor Salma, answered my question in an excellent time and gave solutions to all my doubts, thank you
May 9, 2023
We received wonderful online support...the program etc. is a bit tricky up front--but once you work your way around it becomes easy. But most important - if you're stumped or have questions --just ask. They have greatly improved the online support and that saw us through to the end.
May 9, 2023
As a newbie trying to figure out how everything works, the Omnisend support was friendly and efficient. My questions were answered and problems solved. Thank you, Joy!
May 8, 2023
So far the app has been great. I have also reached out to support, and received the best support I've ever experienced. All my questions were answered within minutes by Baarath. Highly recommended.
May 8, 2023
I just had the pleasure of being oriented by Luiz. What an incredible customer service experience! He was knowledgable, patient and direct with his feedback/solutions. Everything I could have asked for and more. Give this guy a raise! Thanks again for your help
Using app
About 2 months
Total reviews
1
Average rating
5.0