Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,927
chart
#106
All reviews
Review RSS Feed
Dec. 21, 2023
We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)
Dec. 20, 2023
stay away from this app. After you put your credit card, there is no way to get rid of it. You can not uninstall. After you install it, there is no way to uninstall. So, just stay away ! They just inform you the price is bigger, and there is nothing you can do. Paymnets will be made automatically.
Using app
8 months
Total reviews
1
Average rating
1.0
Hello! Thank you for taking the time to share your feedback with us! We truly value your input and want to ensure a positive experience for all our users. Here are some insights to address your concerns: Omnisend can be easily uninstalled following Shopify's standard procedure. Head to your Shopify admin, go to Settings > Apps and sales channels, click on Omnisend, and simply select "Uninstall app." It's as simple as that! We also want to assure you that users can effortlessly cancel their subscriptions and remove payment data anytime. Just refer to our knowledge base for step-by-step instructions, or reach out to our support team. We're here to assist you with a smile! Lastly, the automatic adjustments based on list size are transparently communicated in our terms of use and knowledge base. We believe in openness and making sure our users have all the necessary details about our pricing structure. If you have any questions or need assistance, our Support Team is available 24/7 through in-app chat or via email at [email protected]. We're here to help and wish you a fantastic day ahead!
Dec. 15, 2023
Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.
Dec. 14, 2023
I have a newer shop, but Omnisend was one of the first apps that I added to my store and it has been incredible. The selection of automation they have is incredible, but nowhere near as good as their support team. They are so fast to respond, always available and have been extremely helpful with every question I have had. There hasn't been a single question left unanswered. Huge thanks to everyone on their support team that has helped me, Sanya, Dilara, Diego and Deniz! All amazing and went above and beyond. Grateful to have this tool to assist my business.
Dec. 14, 2023
Happy to use Omnisend for over 2 years now. Support is always very happy and friendly. Karine was really helpful.
Dec. 13, 2023
Great Customer Support, i've had a chat with Maria and i knew everything i wanted in Two Seconds
Dec. 13, 2023
I tried multiple email apps before and Omnisend is the best. The support team is fantastic and their rate is more affordable than other comparable apps. They have all of the necessary features needed and creating email newsletters is easy. Highly recommend!
Dec. 13, 2023
Fantastic app. Really easy to get started and fantastic-looking templates to start with. Support is great. Karine from the Omnisend support team was super responsive and provide the exact info I needed to help with my first campaign.
Dec. 12, 2023
Super great service and fast. They even provided me with a personalised video resolving my particular issue. I got pretty impressed by that! I have been working with many services but this exceeded my expectations. Thanks for your hard work!! Keep it up!!
April 13, 2025
Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria! --- months later, once again Omnisend came through with more stellar support. Fast, friendly, and efficient. Thank you, Sila! ---months later again, Thank you Mathías & Johnny for answering my questions about workflows.
Dec. 11, 2023
Intuitive interface, smooth process, never had a problem. Great support is a plus!
Dec. 9, 2023
People weren't wrong when they said Omnisend provides fantastic customer service. I was helped by Karine and she promptly addressed all of my questions.
Dec. 7, 2023
Omnisend has been an important app addition to our business regarding workflow and popups. I hae had first class support when having issues navigating my way around the process, im not the best on a computer but Sila has been very patient and supportive. keep up the great work. Mike
Dec. 6, 2023
We are a company that uses Omnisendi in Turkey. It helps us a lot in sending e-mails to our customers or gaining new subscribers. Thanks to Mr. Deniz, who is in the Support team, we can implement many workflows and automation in case of problems we experience. This is the best e-mail application available on Shopify.