Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#66
All reviews
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Oct. 11, 2023
Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.
Oct. 11, 2023
Kayque was patient helpful. I also appreciated that she followed up to ensure the problem was fixed which was an extra bonus. In addition, she offered bonus tips to ensure our SMS campaigns are a success.
Oct. 11, 2023
Lightning fast response times and super helpful customer service. I was helped by Didem and their knowledge and ability to explain in a simple and clear way to someone who knows very little about all of this will keep me a forever fan of Omnisend.
Oct. 10, 2023
I am new to email marketing. and after using Omisend for a couple of campaigns, I can tell that the app is easy to use, I especially like the template they are offering. And the customer service is top-notch!
Oct. 9, 2023
Luiz answered all my questions swiftly and succinctly. My domains are all verified now. Thanks a lot!
Oct. 9, 2023
Lots of people around me recommended Drip, but when I compared Omnisend to Drip, Omnisend was the easy winner on price, support and features. I've been using lots of advanced email marketing and had almost zero problems - everything works as expected. And support literally answers within a few minutes unlike the hours and hours you wait for Drip. Thanks Sıla
Oct. 9, 2023
I've just done my first send with Omnisend. It's early days for me to say how good the platform is, but it seems very intuitive. I've faced a number of challenges getting up and running and have found the online chat support to be excellent. I've been in touch with various members of the support team and all have been knowledgable and have taken ownership of problems if they have been unable to resolve them immediately. Olesia and Sila have been particularly helpful.
Oct. 9, 2023
Easy and useful app for email marketing, with full functionality. The support staff is always fast and competent, especially Maria that I thanks for help.
Oct. 6, 2023
Easy to use app and perfect for email Marketing. Their helpdesk / chat is super efficient and friendly...if you are lucky enough to catch Maria (who helped me), then rest assured that she will do everything and beyond to help you.
Oct. 5, 2023
easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores
Oct. 4, 2023
Great app! Karine was super helpful and quick to answer any of my questions.
Oct. 7, 2023
Updating my review to give them five instead of one star. Early on I had problems getting this app to work, but after great and professional support it works well and I have had no problems.
Oct. 3, 2023
Maria and the Omnisend Team were prompt and efficient in handling our problem. Using both chat and email, Maria and company kept us in the loop while solving our problem. Omnisend software has help us market our products for the last three years
Oct. 3, 2023
Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)
Oct. 2, 2023
Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!
Oct. 2, 2023
So far I am very pleased with this app. I previously used Mailchimp, but they were continually increasing what I pay, even though not everyone on my list was subscribed. I was up to $250 and then I switched my website to Shopify, who offered a free email service, I was all for it until it took literally 36 hours to send an email to 8k subscribers. Didn’t realize this until day of email blast was a big product reveal day and my customers found out about it a day and a half later. I was drawn to omnisend as another friend uses this site and it was already half the cost of Mailchimp. I was able to send my email out within minutes. Very pleased. I also love how it is fully integrated with Shopify, so I don’t have to download product images to upload to email, I just drag and drop product information directly from my store!
Sept. 30, 2023
My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell. Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.
Sept. 28, 2023
Amazing experience with the Omnisend team especially Stefan. Great customer service and very happy with the App!