Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,927
chart
#106
All reviews
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Jan. 13, 2024
Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. A special shoutout to Beran from customer support who provided tremendous assistance. His professionalism, expertise, and swift responses not only resolved my issues but also significantly enhanced my overall experience with the app. Highly recommended for its unparalleled functionality and top-notch customer service, especially with team members like Beran ready to assist.
Nov. 30, 2023
Amazing app with the best support team when you need it, Baarath was very patient, responsive, and helpful with my issue. I love how responsive the chat inbox is and I have no issues with creating campaigns, pop-ups and even integrating Omnisend with other apps that are also integrated through my store to increase optimization. Nothing but happy about my experience thus far.
Nov. 30, 2023
Nov. 30, 2023
Customer service was excellent when I had problems setting up my marketing! Beran is the best. He walked me right on through the process taking his time. I never felt rushed. Can we request our support people? Because Beran is my guy! (SMILE)
Using app
About 4 hours
Total reviews
1
Average rating
5.0
Nov. 29, 2023
I've just started using Omnisend as a marketing tool. I had issues with my subscriber pop up. Not knowing at the time it was due to operator error. I love that Onmisend has 24/7 chat support. They were very responsive. Kayque was especially helpful and patient with helping me. It was a positive experience. Thank you!
Nov. 28, 2023
I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.
Nov. 28, 2023
This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!
Nov. 27, 2023
Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away
Nov. 27, 2023
Have been using Omnisend for the past 2 years. The tool delivers on the promise; and has been great for us so far. Customer support is fast and correct (Melanie in our case) , a pleasure to work with. Can highly recommend.
Nov. 24, 2023
Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!
Nov. 23, 2023
Dilara,thank you so much. I asked about setting up a coupon combination and they were very kind and helpful in answering my questions. I will contact you if I have any more questions.
Nov. 21, 2023
This is a great APP, plus the support team is fast at responding tor requests and very knowledgeable. Thank you!
Nov. 20, 2023
Muy atención al cliente!! Resuelven todas las dudas y problemas con el sistema de manera eficaz. En concreto, Olesia me ayudó mucho!! Muchas gracias.
Nov. 20, 2023
Olesia has been so helpful and so quick to respond to all my questions. Very grateful to have such great support!
Nov. 20, 2023
Changed the plan and increased my tier fee automaticly but without any notification! I have paid more and they refuse to give me the refund!
Hello there! Thanks for taking the time to leave a review! We understand that changes in pricing can be unexpected, therefore we made an effort to notify our customers in advance so that they could make informed decisions regarding their subscriptions. As we can see, you were in touch with our Support team where they clarified the situation and offered their assistance. Our support representative has already reached out to you with more details on this matter. If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected]. Thank you for making a difference!
Nov. 20, 2023
Olesia has been helpful and prompt in solving my query! Great service, thank you. Just signed up Omnisend to our shop. Super Excited!