Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,985
chart
#45
All reviews
Rating Breakdown
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March 27, 2023
Thanks to Salma for the great and fast tech support provided, she sent me a video explaining exactly what I needed.
March 27, 2023
Thanks to Karine, I was able to get the information on automation emails and I managed to run the campaign using the screenshot provided.
March 27, 2023
Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.
March 26, 2023
The helpline is quick and helpful making it easy for a first time user to get comfortable with this app! Deniz, Thank you!
March 25, 2023
Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.
March 24, 2023
Baarath was very helpful, answered my questions as well as resolved my issue very quickly. Thank you.
March 24, 2023
Amazing customer service. Karine and her team got back to me so quickly and answered all my endless questions. Can't fault their friendliness and extra efficient customer service.
March 24, 2023
Olesia has been fantastic, can't do enough to help and very polite. That said I think the support process could be sped up drastically if they could share your screen and talk you though the steps instead.
March 23, 2023
Baarath, was verry helpful and answer all my questions and gave me suggestions to improve my email flows. Thanks.
March 23, 2023
I have used many Email Marketing Plugins-Apps, like Mailchimp for years, to me Omnisend is the best. They have very good Email Creator, Great Automations and it's Super Easy to Use. Their Support team is always fast at replying.
March 23, 2023
Olesia was very quick in responding to my query and gave me the information I needed in a manner that was easy to understand. So far, I have been impressed with Omnisends responsive and helpful customer support.
March 22, 2023
Salma was super helpful! Yet another positive support experience from Omnisend support. I wish every large company had such responsive tech support.
March 24, 2023
As a newcomer to Omnisend, Stefan was very helpful with guiding me to the features I needed. Good impression with my first interaction with customer service. Later, I contacted the chat again with a different question and spoke to OLESIA. She was fantastic, spending a lot of time sourcing a solution for my problem. Although the task I wanted to do isn't available with Omnisend, Olesia's solution gives me a way to achieve the same result. Many thanks, Olesia.
March 21, 2023
Karine was very helpful with my payment update issue. I was relived at how quickly this was resolved!
March 20, 2023
I am so happy to have found Omnisend. Their customer service is outstanding. The deliverability of my emails is better with Omnisend and is so easy to use!
March 20, 2023
Th costumer service is very helpful and fast in the answer, thanks to Karine I was able to fix what I need! Thank you again!
March 19, 2023
We are very happy to find omnisend. we have used many other "Expensive" Tools but the deliverability is best on omnisend. Moreover the facebook audience creation is amazing and we are able to target specific set of customers on fb as well. Customer support is superb
March 18, 2023
Great app, easy to use and configure. And even if you are stuck, you will get help from an exceptional customer support team, specially Baarath who stayed with us until we configured all the essential automation.
March 17, 2023
It is a wonderful Support Team, especially Salma and Sanya. If I don't have their help immediately, I can't imagine what problems I have to face. Thanks a lot!
March 17, 2023
I can thoroughly recommend Omnisend. They offer informative tutorials and easy to use templates making our email marketing a breeze. to Great customer service too.