All reviews

Rating Breakdown

  • 5
    89% (5,344 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

March 17, 2023

I can thoroughly recommend Omnisend. They offer informative tutorials and easy to use templates making our email marketing a breeze. to Great customer service too.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

The best email marketing app on Shopify and it's not even close the customer service is great too they helped me with whatever problems I had definitely would recommend :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2023

Really quick and reliable customer service. Very easy to integrate and set up on the storefront. No complaints.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Using app

Almost 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

March 15, 2023

Baarath was great! He understood what I was asking even I sounded confusing to myself. He really helped me out and solved my problem. If I have a problem I hope I get him for support. He was very knowledgeable. Thanks for everything!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Salma from Omnisend did a great job helping me out. Quick response and very good guidance. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Nice supporting service, and also they have lots of good things to use, I'm happy with my experience with Omnisent!

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Using app

7 days

Total reviews

11

Average rating

4.6

5 / 5 Share

March 13, 2023

Baarath was amazing at helping me get things worked out with my Sender Email. Made the process very easy. Thank you Baarath!!!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2023

Salma from Omnisend has been great help in fixing automation triggers for us. Omnisend is highly recommend for your all marketing needs

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2023

Kamilia was really helpful in getting my paid plan set up. I set up all my email flows while on the free plan and am ready to get serious. Their marketing education library is really informative and helpful for newbies like me. 10/10 support and company. Thank you Omnisend. Really want to succeed with eCom.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2023

Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 9, 2023

First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

March 9, 2023

Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

I was surprised to receive such a quick response and a lot of useful information. Thanks to Matija for such a quick turnaround!

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 9, 2023

Excellent customer support! Thank you very much for your help and responsiveness. Thanks to Stefan, Olesia and Monika for their help. ✨ They respond very quickly and are concerned about any concerns their customers may have. Just, THANK YOU. ☺️

Store

iskn

Using app

About 3 years

Total reviews

5

Average rating

5.0