Omnisend Email Marketing & SMS

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

Karine was a great help and so far the app has been amazing!

Just subscribed to Omnisend... Great first experience! Had an issue with the currency setting that was immediately solved in lightning speed by Augustin :-) Thanks a million

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

Matija is the best Customerservice!! Best App Thank You Guys!

This app works very well. You can closely contact with your customers to form remarketing. It helps very much in the turnover of the website. At the same time, thank you very much for sanya's patience to explain, solve a lot of operational problems.

We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.

Very good feelings with this application and with the support service offered by Karine. Recommendable

Great app, very user friendly and excellent customer service. Beran helped answering my questions and was very knowledgeable and pleasant to work with!

I have been using this app for a long long time now, I pay top $ for it, It does it's job but man the customer support is TERRIBLE!!!!!!! If I get AUGUSTIN one more time, I cannot do this anymore. Terrible terrible terrible support for a $500 app!!!!

I've always been a little bit overwhelmed by email softwares. I'm getting myself more involved with my email campaigns and so far, OmniSend delivers on it's promises. The real fear is to hit the Send button... but that's not their fault. It's my own insecurities. I recently had to contact support because one of my forms was not saving properly and got excellent support from Didem. My form was missing an essential block and it got solved hands on. My website is on https://www.geeksngears.com

Very responsive support team. Quick turnaround from both Baarath and Didem producing solid outcomes and meaningful answers. Easy to work with as an organisation.

Great step by step help!

Potential to be a great service but the pricing structure is disgusting. To increase the price (in our case £60 to £152.40 per month) irrespective of how many emails are sent is quite underhand and they obviously now it. We don't want to bombard our customers so are often paying this amount to send one or two emails a month. Yes, we could possibly avoid some increases by constantly messing around with our email list, but why? Surely it would be better to charge for the amount of emails sent instead of how many people are on your email list?

Karine was awesome! She got straight to the solution I needed. Most of the time support agents try to have some small talk but I just want to get to my solution!

Diego was really helpful with a issue I was having with discount sign up. Very patient!

I absolutely love Omnisend! The integration with Shopify makes managing emails for my online store seamless and efficient. Additionally, Karine's assistance was invaluable in setting up the app and she was extremely knowledgeable and helpful. Highly recommend for any ecommerce business.

Useful app with lots of great features. Awesome support - thank you, Karine!

Omnisend has been a great, straightforward, and very effective tool from day one. Integrates seamlessly, features are powerful and easy to use, and, above all, their support team is impeccable. My last request was resolved in less than a minute by Maria, and it was a particularly technical question. Highly recommend!

Omnisend is to me the best email marketing tool. I've used four so far, and Omnisend is definitely my favourite. It is user friendly, has features that were missing from tools I previously used (like sending an individual computer generated discount code to new subscribers), and my opening rates are higher. (This is also due to me writing better emails I'm sure, but I I truly believe that Omnisend helps). There is also a great support team there to answer any question you may have.