Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,925
chart
#106
All reviews
Review RSS Feed
Sept. 23, 2023
I'm a newbie and needed assistance. Luiz was responsive and provided additional guidance beyond what I knew I needed.
Sept. 20, 2023
Great app. Easy to use. Easy to set automation, set up a form. Beran is very helpful as well, he provide prompt and clear guidance to fix my problems. Recommend to you.
Sept. 19, 2023
Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!
Sept. 17, 2023
Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app
Sept. 16, 2023
Omnisend has been impressive in their continued development on the backend as well as their personalized service.
Sept. 14, 2023
Really terrific. I had an issue setting up the emails this morning and the tech support were super helpful. The UI is great. Wish I'd used it earlier.
Sept. 11, 2023
Just changed to Omnisend as our email provider and we are truly impressed by the possibilities but even more by their superb customer service. They are quick and patient in answering any questions we might have! Can't recommend enough!
Sept. 12, 2023
Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.
Sept. 6, 2023
The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service
Sept. 3, 2023
Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!
Sept. 1, 2023
Amazing app, very powerful and easy to use. We switched from Mailchimp and would never look back.
Sept. 1, 2023
Switched from MailerLite to Omnisend and so far, so good. Had a little trouble in setting up (e.g. CSV file upload not working or some issues with automation set-up). But the team is on point and always here to help, quick response times. Thanks Salma for sorting out the issue with the automation for us!
June 5, 2024
Unglaublich Lange Ladezeiten! Fehlerhafte Funktionen! Ich bin in letzter Zeit Sehr unzufrieden mit dem Support. Lange Wartezeiten auf Rückmeldungen und dann kommen antworten , mit denen man nichts anfangen kann. Bei diesen überteuerten Preise der App, erwartet man wenigstens einen besseren Support. Aktuell bin ich sehr unzufrieden und kann Omnisend nicht weiterempfehlen!
Hello! Thank you for sharing your recent experience with our support team. We apologize for the frustration you encountered. Your feedback is valuable, and we'll take it into consideration while improving the quality of our service. Regarding your inquiry about sending newsletters that redirect to your Amazon products and offering discounts, you can include Amazon links in your newsletters. However, implementing automatic discounts for Amazon products via Omnisend is not currently supported. We have noted your request for future consideration. We hope you'll consider giving us another opportunity to meet your expectations. If you have further questions, please don't hesitate to reach out.
Aug. 31, 2023
Good app for a good price. Support was also quick and helpful. I got stuck setting up some stuff and Olesia was quick to fix everything.
Sept. 20, 2023
Omnisend is so easy to get set up and use. Don't how to do something? They have detailed and easy to follow & find resources on EVERYTHING. Still confused? Their chat support is quick and very helpful. Luiz was able to me answer questions and get flows launched fast. This was a great experience compared to the previous platform we used and eventually left for the exact opposite reasons. Olesia from Omnisend is also so helpful and ensure we were set up for success :)
Aug. 25, 2023
Teniamos un inconveniente con los pop-ups y Baarath fue muy amable, nos indicó como poder solucionar. Actualmente su propuesta nos ha sido de ayuda.
Jan. 24, 2025
I referred this app to 4000+ students and they had the nerve to deactivate my account when I have been using them for years and had a solid email list and when I contacted them they said the compliance team has decided they do not want to do business with me and has the right to not discuss why. My store was a christian store with two fasting and praying journals on it. If you ask me it sounds like they are being religious because I literally have not done anything wrong. I feel scammed after vouching this app to thousands of people and lost my entire email list after all of my hard work.
Store
My Store
Using app
Over 1 year
Thank you for taking the time to share your feedback with us. We truly value your long-term support and the efforts you’ve made in sharing our platform with your network. We’re sorry to hear about your experience and understand how frustrating this situation must be for you. Please know that actions from our compliance team are in place to ensure the best possible experience for all users and to maintain a secure and trustworthy platform. That said, we’d like to take a closer look at your case to address your concerns. Unfortunately, we’re unable to identify your account or brand from this review. We kindly invite you to reach out to our support team via in-app chat or email us directly at [email protected]. Our team is here to assist you and will thoroughly review the matter to provide clarity and support. Thank you again for bringing this to our attention, and we hope to hear from you soon.
Aug. 24, 2023
Sanya was so helpful with helping me get this set up in my shopify!! She was very patient and just amazing!!!