Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,874
chart
#66
All reviews
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June 7, 2023
Very responsive and good support, Baarath help me solve my issue with an automation email really fast. I really appreciate that because im supper busy during the day and I do not want to wasting time sitting at the computer all day.
June 6, 2023
Nothing short of fantastic! intuitive, fairly priced and extremely feature-rich. We've been using Omnisend for our marketing for some years, and have had great results.
June 6, 2023
Very responsive and good support. Deniz provided quickly useful information to help solve my issue.
June 5, 2023
Hi, Thank you Baarath, was a great help , it's been awhile since I used email marketing and need some assistance.
June 2, 2023
Thank you Salma for being very attentive to my request on Tuesday, we were able to solve the problems, she was very kind, attentive and quick to solve me. thank you so much
June 1, 2023
Super easy to use, high converting tool with fair prices and great support! I tried the Onboard Shopify emailer for months and never got a conversion. Omnisend started generating sales within days. Can highly recommend.
June 1, 2023
Very good and responsive support, especially Andres. They provided useful information and material to help solve my issue.
June 1, 2023
Prompt, patient, and understanding customer support (assisted by Matija). Very impressed by the clear instructions, follow-up, and understanding of the issue. The issue got resolved very quickly.
May 31, 2023
As of right now, this app seems to be EXACTLY what I need and it seems like it can't get very much easier than this without limiting the apps capabilities. The best part for me was the amount of support I have received so far. Baarath was incredibly helpful and an extremely effective communicator.
Jan. 14, 2024
Omnisend is very user friendly and the people who have helped me in the support chat have always given me fast, easy solutions to my questions. Karine is the best! Update as of 1/14/24: I stand by my original review. Didem helped me figure out the upcoming domain changes and was incredibly helpful. Would've taken me 5 times as long to figure it out on my own.
May 30, 2023
Omnisend is a top notch with their integrations and optimisations. On top of that their around (clock/world) customer service is something too fabulous. I don't know if anyone has talked about it, but that definitely needs more of a hype. Great job from these guys in the past few days in helping me out with minor tweeks. Would like to mentions Joy, Andres & Dom from the omnisend Support team, for their continued help to resolve issues and deliver assistance. Thank you guys
Hi there! Thank you so much for your fantastic review, we are thrilled to hear that you are pleased with our platform overall! We take immense pride in our extensive range of integrations, ensuring that our product seamlessly integrates with various platforms and meets your specific needs. Our dedicated team works tirelessly to optimize our services, ensuring that you can make the most out of our product and achieve your goals efficiently. We understand the importance of reliable support, which is why our 24/7 Support team is always available to assist you. We aim to provide timely and comprehensive assistance whenever you require it, ensuring a smooth and hassle-free experience for you. Your praise motivates us to continue delivering excellence in every aspect of our service. We truly value your trust and appreciate your choice to work with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your kind words! We are excited to continue serving you and surpassing your expectations!
May 30, 2023
Thanks to Joy, I had exceptional support and my concern was resolved seamlessly. Fast response time and a pleasure to deal with. Thanks Joy!
May 30, 2023
Olesia was most helpful. Excellent and knowledgeable tech support. Quick to respond, and resolved multiple issues I was encountering. Thank you!
May 29, 2023
Super helpful and super friendly customer service from Karine. Thank you so much for sorting my problem so quickly!
May 29, 2023
Fantastic platform and support, got really fast assistant from Joy with no time wasting. Easy to setup automatic flows and campaigns with great looking templates, highly recommend
May 28, 2023
Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with
May 26, 2023
Been using Omnisend for a few months. Overall great experience so far! Customer support is also top notch
May 25, 2023
We installed like 10 different marketing apps and Omnisend was the best "bang" for the buck. These guys and gals have went out of their way helping us get all these set up. We have delt with Baarath and many others via live chat and email. Always fast to answer and the questions are always solved.
Ahoy there! Thanks for taking the time to leave us such a glowing review. We’re thrilled to hear that Omnisend was the best solution among all the marketing apps you tried. And we’re even more thrilled to hear that our Support Team knocked your socks off while helping you get everything set up! If you ever need any more assistance, you know where to find us - we’ll be fast to answer and solve any questions you have. Thanks again!
May 25, 2023
Omnisend is great, it does everything we need and more, plus the support has always been top notch- can jump on online chat and get help with anything right away.
May 24, 2023
The app is great, has all the necessary functions, and is reliable. Omnisend's real strength is its amazing support. They have always been fast and helpful, and big thanks to Joy for saving me a lot of stress.