Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,985
chart
#44
All reviews
Rating Breakdown
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Feb. 2, 2023
I had an issue with my bill and Matija did a great job resolving it and answering my question right away with great customer service.
Feb. 1, 2023
Experienced an issue with upgrading to a bigger plan yesterday and Salma was amazing! Immediately offered solutions to the problem and contacted me when the issue was corrected.
Jan. 31, 2023
Have been a user of Omnisend for about a year now and it's simply the best email marketing app. What makes it even better is their efficient customer service team. I recently had a chat with Deniz ([email protected]) about an issue I was facing with videos and gifs and he came through as a saviour. He went to the extent of agreeing to have a look at a reference newsletter I had and then proceeded to make a loom video explaining every step of how to make it! Even friends don't help out that much. So thankful for all the help!
Jan. 31, 2023
We encountered an issue with our account and received prompt and thorough help from Agustin & Salma. Thanks to their help, we were able to send out our email on time, and not miss a beat! Thank you!
Jan. 31, 2023
Stop looking for other tools. You will not find a better one with better designs, editor, sequences, pricing, and options. The best email marketing tool for Shopify! Viktor, founder & CEO of moonlight
Jan. 30, 2023
i had some one set up my automation and it stopped working. so i aksed omni support if they could fix, they logged on and fixed straight away . great response time and great customer service.
Jan. 28, 2023
This App is great and easy to use. I had one question and initiated a live chat with Stefan. He was awesome and within a matter of 5 minutes problems solved (it was my mistake) but he was awesome! Highly recommend this App to anyone!
March 6, 2023
Needed some assistance with segments and clearing out old emails and Andres was excellent. Helped me out and was really knowledgable. Spoke with Karine today to help me with a Sunset Policy and she was brilliant. Checked my settings for me and was super helpful.
Jan. 26, 2023
I am so pleased with the email design layouts, and most importantly - the customer service. The app has helped me generate sales using their automated emails. It's really amazing and worth the try for any business.
Jan. 26, 2023
I love omnisend. Very user friendly and if you don't know something their customer service is amazing. Very prompt to reply via their online chat. Would definitely recommend.
Jan. 26, 2023
WOW!! I just left my old email platform to come to Omnisend and I'm honestly genuinely blown. I hated writing emails with my former app, this one made my creativity come back 10 fold and the customer service is amazing. I was helped my Matija and Luiz today that treated me as royalty. TAKE MY MONEY! :-) Very satisfied with everything, don't hesitate this is your platform they are amazing!!
Jan. 26, 2023
I wanted to leave a review to specifically thank Stéphane from the Omnisend staff for his quick and efficient assistance in resolving my issue. His dedication and professionalism is greatly appreciated.
Jan. 25, 2023
I use it all the time! I use it for email marketing and it is very useful to be able to send regular emails or send emails automatically. There is a form for collecting emails.
Jan. 25, 2023
Not only is it extremely easy to use there is always someone there to guide you I don't use it enough but when I do I get results.
Jan. 24, 2023
Needed help adding my domain and Kristina helped me greatly! Support team is awesome and super helpful
Jan. 22, 2023
Very helpful support team. UI is much better than Klaviyo. Still a couple features missing but I've been told they would be added soon.
Jan. 22, 2023
Great app and very very fast support! Out of the three apps I tested, this turned out to be the best!
Jan. 22, 2023
It's the second day after switching over from Klaviyo to Omnisend and I'm more than happy. It's fun and easy to work with and everything is explained with videos and easy to follow articles and in case you still don't get it done the fast and kind support helps you quickly. Thanks Kamilia ;)
Jan. 21, 2023
Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten. Recht rascher Support, das klappt wunderbar.