All reviews

Rating Breakdown

  • 5
    89% (5,344 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2023

I'm really liking the app and I find it easy to use with nice templates and a lot of possibilities to customize. I've been using different newsletter platforms for years and I'm super happy that I've found Omnisend. I had a technical problem and Olesia helped me out through the chat in minutes! Can't recommend enough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Kristupas assisted with my email cleanup process. All the same day! This is much appreciated as I did not want to be skewing my statistics with spam email addresses. Thanks again!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Tuve un problema con una campaña de márquetin y me atendió Deniz muy amable y sabe lo que hace, trabaja muy bien.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I am very bad at tech anything but the Omnisend support team really helped us out. Luiz was able to answer all my questions and got my issues sorted out in less than 20 min. Very happy with the detailed answers he provided including screen shots since I did not know what the hey I was doing!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 13, 2023

Omnisend is great, their emails look great on any device. Best of all, when I needed to contact customer service, Andres was so helpful, really patient and very kind. Well done Omnisend.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Excellent app and support. Easy to use and good analytics. Have had several queries over time and all dealt with timely and effectively

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

we've been using omni-send for a while. great customer service. Luiz got us back on track right away when we ran into credit limits.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Matija from Omnisend helped us to reduce our monthly payment and keep the light running. Thank you for that.

Store

Malbini

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 17, 2023

The app works perfectly and offers many options for workflows, automations and segmentation of data. The support (thanks Karen, Agustin and Andrés) helps quickly and competently with problems.

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great app and really appreciate all the help from Kristina to get it working correctly for me. Best, Luke

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

It's very intuitive and customer support is just amazing - very quick and helpful to respond. I'd highly recommend using Omnisend for email campaigns, automation, pop up forms and building your email list.

Using app

Over 1 year

Total reviews

26

Average rating

4.7

5 / 5 Share

Jan. 10, 2023

As of now, I am very happy with this app and the customer service, which is very helpful! My concerns were quickly addressed by Salma, and she helped me sort out things with ease.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I have just installed this app, but am very happy with it so far and with the customer support, which is great! Agustin managed to rapidly answer my concerns and helped me sort out things easily.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Blooming brilliant. Easy app and doesn't need much processing speed as some do which effects my elderly Imac. Customer service is instant. Download it.

Store

Hixx

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Platform is straightforward and easy-to-use. On the occasions that I had some questions with automation emails, pop ups, customer capture campaigns or forms, the customer support team was very quick to respond with helpful articles and answers that made it easy and quick to move forward. Overall, I recommend to all users who are looking to create automation workflows and have the ability to chat with someone when needed. Thank you Luiz, Sanya and Diego for being readily available to guide me through this new learning experience!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

We just started our business and are using the free version of Omnisend. Good functionalities and explanation of how to use the app. The customer support is always helping us 24h / 7 days. Thank you Salma and Kamilia :-) for your great support.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

I'm still learning to use the app, for now I'm very happy with the simplicity of it, very easy to understand and create anything. And I'm very happy with the support I've got from Kamilia really fast in the chat!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Overall, we are very happy with this product! Very straightforward, easy to use and provides some really great insights - our investment so far in this has been totally worth it and are very happy with the support as well! A must have app for your E-commerce store :)

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Really great customer service! I'm new to having an online store, but not new to email marketing, and Kamilia helped me with the gaps in my knowledge to help me do big things with email! Definitely recommend Omnisend for more creative and personalised email marketing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

I had the pleasure of working with Deniz and he was a great help. He answered all my questions and was very prompt. I wanted to know how to use the email campaign better, make sure my emails were being sent and more. He was patient and delivered great customer service. The best thing is, he didn't end the chat until he knew I had no further questions. Thanks for all your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0