All reviews

Rating Breakdown

  • 5
    89% (2,568 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,708)
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5 / 5 Share

April 24, 2023

I have just started playing around with Omnisend and so far really like it. I had a couple problems (that ended up being so simple) at the start and customer service was incredible, Karine was so helpful.

Using app

6 months

Total reviews

7

Average rating

4.6

5 / 5 Share

April 24, 2023

Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.

Store

Nayure

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Had pleasure getting assisted by Joy. We've resolved some of my struggles while connecting Shopify with Omnisend and Multiparcels app.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 21, 2023

Excellent app! I use it for all my email newsletters and automations. They are very helpful and answer within 5 minutes when you need them!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2023

Very helpful, LUIZ quickly helped me with my problem and guided me on what steps to take. thank you, very user friendly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help. My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately. Thank you, Deniz!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Great service from Joy today, very easy and educational!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 19, 2023

I have tried other email marketing apps both for my own site and other companies and this has been by far my favorite because it does so many things and is so easy to use. Other apps do not have the same features and some of them added a lot of unused javascript on my site which was slowing it down tremendously. Karine was a huge help when I was having an issue setting something up. I was able to fix it quickly. I definitely recommend Omnisend, anything other app is just a waste of time.

Using app

12 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 19, 2023

Luiz was awesome. He helped me immediately and answered all my questions. App seems to be really good so far.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Great support ! I got my answer very quickly in about 1 or 2 minuntes ! Thank you Matija for your precious help !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

The amazing support of Omnisend and the professionality of Matija has convinced me to use Omnisend and to shift to a payable abo later on. I have tried many apps but nothing works better than omnisend and the 24/7 support is amazing also during the free trial.

Store

Mālama

Using app

7 days

Total reviews

13

Average rating

4.8

5 / 5 Share

April 19, 2023

Deniz has been very helpful today! I am completely new to Omnisend, I had a question, and she replied clearly and with friendliness.

Store

eKodoKi

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

We've been helped by Blayne and Luiz and they're both so great! We always receive responses very quickly and they always work quickly to find us helpful answers (even to hyperspecific questions). We love Omnisend so much especially after transitioning from another email platform, it's extremely intuitive and they always take suggestions for further developments into consideration.

Store

Stimagz

Using app

27 days

Total reviews

8

Average rating

4.5

5 / 5 Share

April 18, 2023

We've been using Omnisend for several years now and are very happy. They also have good customer service. Thank you to Joy for helping me with a small issue recently.

Using app

About 4 years

Total reviews

7

Average rating

4.6

5 / 5 Share

April 18, 2023

Omnisend makes my email marketing so easy! Big thanks to Matija who was able to help me with a billing question.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

I have been using this app for a few year now and very happy with it. Salma today helped me and she was very good

Using app

About 3 years

Total reviews

9

Average rating

4.6

5 / 5 Share

April 18, 2023

Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 17, 2023

Salma was very helpful in helping me understand how to create a landing page. Really enjoyed the customer service (not something I can say often).

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Karine was professional, polite and patient with me to guide me to a solution!! She was efficient in understanding my challenge.

Using app

About 1 year

Total reviews

2

Average rating

5.0