Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,986
chart
#44
All reviews
Rating Breakdown
Dec. 23, 2022
I love this app for its clean features, easy to use email editor, email flows, education and support received. Highly recommended.
Dec. 23, 2022
Baarath from Omnisend was very diligent and helpful regarding my domain verification. The response time from the Omnisend team is also amazing. Definitely a great company by the level of expertise from their employees.
Dec. 23, 2022
Good service and effective Tools, but requests get implemented slowly. Overall nice to have and recommended.
Dec. 23, 2022
仕事のメルマガで使用していますが、感覚的に、しかもきれいにメールの体裁が整えられて使いやすいです。不明点はチャットですぐに返答してくれます。(日本時間にも関わらず、今日はDenizが即時に返答くれました) チャットもその他機能ももっと日本語化するとより使いやすくなると思います。期待を込めて★4つにいたしました。
Dec. 22, 2022
Was already 85% sold to the service after exploring it, but connecting with Diego (live support) for questions has completely sealed the deal for me. I asked a question for one thing, but learned so much more after! Thoughtful and thorough response. Thanks Diego!
Dec. 22, 2022
Really like the lay out of this app and it's so easy to use. Great email templates, pop ups and automations and so easy to custom them to suit . Customer support was really great too ( thank you Luiz ) and cleared up all my queries and mis-understandings.
Dec. 22, 2022
Excellent and responsive customer service. I find it a little complex to build segments and to make sure all our sign-ups are falling into the correct list, but Luiz and his colleagues are very responsive and helped me figure it out. We have been using the app for over a year now and any time there is a question, they are very quick to help. 4 stars because nothing is perfect and things can always be improved, but their customer service is 5 star.
Dec. 22, 2022
The greatest Email marketing App I ever met. It is not expensive and all of the services are so great. Thanks all.
Dec. 21, 2022
A really big thank you to our Customer Success Manager Gediminas who has been an incredible support to us this year, and whose recommendations have lead to us achieving fantastic results. The tool itself is really easy to us and understand with useful templates and explanations to build out campaigns, automations and audiences. I highly recommend Omnisend!
Thank you for the positive feedback! I’m delighted to work with you and look forward to providing you with even more value in 2023! - Gediminas, CSM at Omnisend.
Dec. 20, 2022
Great email marketing app, I've used them many times over the last few years and they have constantly improved their service. Amazing customer service. Fair pricing. Recommended!
Dec. 20, 2022
A great platform for email marketing. The UI/UX Design is very friendly, easy to navigate and creates layouts just by dragging and quick add. My favourite feature is the Live View in Dashboard where I can track my live users. Also, the customer live service is very supportive, especially Luiz. Highly recommend the app!
Dec. 20, 2022
Packed with really great business tools totally free, and super easy to navigate and use. The one and only reason I can't give 5 stars is that I've reached out to Customer Care twice without any response. Thankfully it's not a hard app to navigate though and most users will get by - worth getting this app for sure.
Dec. 19, 2022
Excellent tool, It has it all and the best they have an awesome and quick response support team (thanks Kamilia for your help) if you have any issue. 100% recomendaded.
Dec. 16, 2022
Extremely satisfied with the product! Special thanks to Kristina from the Support team for the provided patience and assistance. True Professional!
Dec. 16, 2022
Had a few minor issues with it but support always are there to help quickly. Spoke to Salma this morning and had a response straight away which answered my query and provided me with all the info I needed.
Dec. 14, 2022
Top level software already, but the customer service makes omnisend what it is. The (MANY) times I'm trying to do something very specific and needy to get an automation to run exactly as I need it to for my store's needs, I can easily send a quick question and somebody like Stefan answers within minutes with a solution. Every time I go through this, I'm blown away by the customer service's positivity and willingness to help.
Dec. 13, 2022
The customer service is a 5+++! I needed help and sent a question to the team and within minutes Nikola had sent me all the info I needed to help with the problem. I would rate this compay a 10 Star if they had a few more options for design. I am working with what is available, but i'm not very technical, so I'm using the templates offered. I would love a few more creative options that allow for a differnet look when you send emails back to back... but from a data and customer service standpoint they are the best
Hi there! Thank you for your feedback, it is highly appreciated:)
Dec. 13, 2022
Incredible email marketing tool for SMEs, all the necessary features and amazing UX. Big shout out to Matija from customer support for his reactivity and helpfulness. Definitely recommend :)
Dec. 12, 2022
Luiz was very helpful and patient and professional she was on the line with me for an hour until the issue was resolved Thank you
Dec. 12, 2022
Really nice app for email marketing. And the support is truly great. Tiana and her colleagues really helped me setting up my account and make it work perfectly.