Omnisend Email Marketing & SMS

Jan. 30, 2023

i had some one set up my automation and it stopped working. so i aksed omni support if they could fix, they logged on and fixed straight away . great response time and great customer service.

Jan. 28, 2023

This App is great and easy to use. I had one question and initiated a live chat with Stefan. He was awesome and within a matter of 5 minutes problems solved (it was my mistake) but he was awesome! Highly recommend this App to anyone!

March 6, 2023

Needed some assistance with segments and clearing out old emails and Andres was excellent. Helped me out and was really knowledgable. Spoke with Karine today to help me with a Sunset Policy and she was brilliant. Checked my settings for me and was super helpful.

Jan. 27, 2023

I had an issue with a pop-up and I got a response by the customer service a few minutes later. I was helped by Matija and we sorted it out very quickly. Thank you

Jan. 27, 2023

Easy platform to use and customer service very responsive. I was helped by Andres who was super helpful!

Jan. 26, 2023

I am so pleased with the email design layouts, and most importantly - the customer service. The app has helped me generate sales using their automated emails. It's really amazing and worth the try for any business.

Jan. 26, 2023

I love omnisend. Very user friendly and if you don't know something their customer service is amazing. Very prompt to reply via their online chat. Would definitely recommend.

Jan. 26, 2023

WOW!! I just left my old email platform to come to Omnisend and I'm honestly genuinely blown. I hated writing emails with my former app, this one made my creativity come back 10 fold and the customer service is amazing. I was helped my Matija and Luiz today that treated me as royalty. TAKE MY MONEY! :-) Very satisfied with everything, don't hesitate this is your platform they are amazing!!

Jan. 26, 2023

I wanted to leave a review to specifically thank Stéphane from the Omnisend staff for his quick and efficient assistance in resolving my issue. His dedication and professionalism is greatly appreciated.

Jan. 25, 2023

I use it all the time! I use it for email marketing and it is very useful to be able to send regular emails or send emails automatically. There is a form for collecting emails.

Jan. 25, 2023

Not only is it extremely easy to use there is always someone there to guide you I don't use it enough but when I do I get results.

Jan. 24, 2023

Needed help adding my domain and Kristina helped me greatly! Support team is awesome and super helpful

Jan. 23, 2023

The support team has been very helpful. We recently had a couple issues with an email and Luiz stayed with me on the chat, followed up and made sure I was happy with the resolution. They were able to resolve the problem and got back in touch in a timely manner. I appreciate Luiz and his persistence on finding answers. Thanks for the great support - Sally Cool Corks

Jan. 22, 2023

Very helpful support team. UI is much better than Klaviyo. Still a couple features missing but I've been told they would be added soon.

Jan. 22, 2023

Great app and very very fast support! Out of the three apps I tested, this turned out to be the best!

Jan. 22, 2023

It's the second day after switching over from Klaviyo to Omnisend and I'm more than happy. It's fun and easy to work with and everything is explained with videos and easy to follow articles and in case you still don't get it done the fast and kind support helps you quickly. Thanks Kamilia ;)

Jan. 21, 2023

Loving it so far, thank you Stefan for all of your help getting set up!

Nov. 1, 2023

Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten. Recht rascher Support, das klappt wunderbar. Nachtrag: Diese App wurde von uns deinstalliert. Danach wurden wir mit Mails bombardiert, Antwort auf unsere Fragen kamen jedoch nie. Erst als wir uns dann hier gemeldet haben, hat sich endlich jemand bequemt. Man hat nie Mails von uns erhalten, obwohl wir alles nachweisen können. Wir hatten auch wochenlang Probleme mit der Aktualisierung unsere Kundendaten. Fazit: Eigentlich eine durchaus gute App. Aber der Support ist das Wichtigste. Wenn der nicht reibungslos klappt, dann wird es enttäuschend. Wir haben keine Zeit, wochenlang hin- und herzuschreiben oder auf Antworten zu warten. Schade. Wir glauben, dass manchmal hier Leute beim Support arbeiten, die keine Ahnung haben oder vielleicht nicht wollen.

Jan. 20, 2023

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

Jan. 20, 2023

I love using Omnisend as it makes it easy to manage my subscriber and get a good email marketing flow. Their recent updates have really elevate the value of this company, it's now even more user friendly and makes designing and sending emails a breeze. If you need help, there is always someone available to message you back, and I have to say that Baarath with Omnisend is a phenominal representative. He helped me check my automations and really explained how a particular set I had worked, what was needed and what steps were unnecessary. That is exactly the kind of help I look for if I ever contact customer service. Clear and detailed answers to the questions I ask. Thank you Baarath, you are an asset to you team and company. Omnisend, hire more people like him please.