Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,988
chart
#37
All reviews
Rating Breakdown
Review RSS Feed
Jan. 20, 2023
Super easy to use & so effective in boosting sales! I encountered a limitation today & Salma was quick to assist. Very happy with the product, and customer service!
Jan. 19, 2023
In my opinion is the best app for pop ups, marketing etc. Because has a simple interface and a multi options for personalize the things you want to send.
Jan. 19, 2023
works well and customer service chat is always replied to very quickly to help resolve any issues etc
Jan. 19, 2023
Received quality customer service today and I am thankful. This is my first time utilizing the software and I am grateful to have the help of the support team.
Jan. 19, 2023
Great tool and great customer service. Solves a lot of email marketing issues. I recommend 150%. Better than Klaviyo and MailChimp
Jan. 19, 2023
Encountered an issue that required immediate attention, Olesia was very quick to resolve this issue and provided friendly and informative support throughout.
Jan. 19, 2023
Great customer support from Matija!!! Quick replies and very helpful. This app is simple to use and very useful
Jan. 19, 2023
The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.
Jan. 18, 2023
Great customer support from Salma at Omnisend in setting up my SPF and DKIM records. So far the set up process has been really seamless and simple, after changing over from Mailerlite due not being able to set the SPF + DKIM up.
Jan. 18, 2023
We made the change to Omnisend from Klaviyo when Klaviyo jacked up their pricing last year. Omnisend's feature set is not quite as robust but they do keep updating it and the chat support is much better and quicker than Klaviyo at half the price. Today, Salma and Adres helped me but every rep has been great. We're happy with the switch.
Jan. 18, 2023
Support is always 100% from these guys which is critical. Really well rounded platform with plenty of features. Great data feedback. Solid all around.
Jan. 18, 2023
My experience with Omnisend has been amazing and Im really loving my choice to go with this email service for my website. Customer service has been amazing and Luiz was a big help when I was trying to figure out setting up my SPF and DKIM settings.
Jan. 18, 2023
I've been using Omnisend since 2019 for my Shopify stores and have been pleased with their service. There have been a few hiccups along the way through the 4 years, but overall I am happy! I've tried several other email marketing services but always came back to Omnisend. Eventually moving all my stores over! Their team has been very attentive, caring and constantly improving their product. I find their pricing to be fair for all that they offer. Whenever I need help or have any questions, I'm able to reach them through their chat box. They always respond to me within minutes to a few hours, and my queries are addressed quickly. I think they've become even faster the past year or so. Especially with a query I had this past week. Yuliia helped me to resolve it in less than 24 hours. I look forward to seeing how Omnisend continues to grow and improve. I hope they give their major competitor which starts with a K, a run for their money. :)
Jan. 17, 2023
Customer support was very helpful and went out of their way to present everything to us in a neat and concise manner. Thanks Sanya.
Jan. 17, 2023
the customer service is helpful and they replies so quick. will recommend others to use this app. .
Jan. 16, 2023
Have only just started using the app. Had a question about an email template. Response was super quick & Andres was extremely helpful. Then I had even more questions & Andres was there again for me pronto. Very helpful fellow !
Jan. 16, 2023
Andres was amazing! Super helpful and prompt with his response. Having responsive tech support means so much.
Jan. 16, 2023
Great app, the team develops it all the time! Customer support is quick and the people are very understanding! Recently I had a request which was processed by Matija, Nikola, and Diego in an accurate way, providing a lot of useful information and explaining different options very well. The communication was very smooth.
Jan. 16, 2023
I'm really liking the app and I find it easy to use with nice templates and a lot of possibilities to customize. I've been using different newsletter platforms for years and I'm super happy that I've found Omnisend. I had a technical problem and Olesia helped me out through the chat in minutes! Can't recommend enough!