Omnisend Email Marketing & SMS

I would like to express my gratitude to Sanya, Joy, and the entire dedicated staff who have provided me with valuable assistance and support in the past. The template used for this application has proven to be highly beneficial, although there are certain areas that require further enhancements. Furthermore, the pricing structure appears to be somewhat ambiguous, necessitating specific inquiries regarding all price calculations, particularly in cases where a significant number of subscribers is involved.

Baarth quickly helped me fix my issue. Appreciate that I didn’t have to wait hours for a response. I like Omnisend.

Die Jungs waren schnell mit dem Antwort und haben das technische Problem innerhalb von 24 Stunden identifiziert und eine Lösung geschrieben. Finde den Support Top. Danke!

I've tried some other email marketing tools, especially the ones that are automatically available in a Shopify account, but most of them were too hard to understand and get used to. I settled on Omnisend, since I had a professional recommendation, and it's super easy to use. Unfortunately, there are some features that cannot be customised, such as automatic response emails that are part of the system and not necessarily part of your own automations. But other than that, I have no complaints! The customer support, which is a BIG selling point to me, is fantastic! I was lucky enough to be helped by Salma, who was quick to respond and really gave me reassuring responses and helpful resources. She was honest about the point mentioned above, and I really appreciated that. I can definitely recommend this app based on convenience, ease of use, easy integration, and excellent customer support.

excelente compania son lo maximo es la mejor app de shopify para tu negocios lo recomiendo al 100 son responsable

I recently signed up for Omnisend after being frustrated with Klaviyo. Now, I'm not throwing shade, but as a novice and not tech-savvy, the learning curve for Kalviyo was just too steep for me. Since on Omnisend, I've created email campaigns, segments, several forms, and a few automation, YAY! Their customer service is also great. I recently worked with Agustin and Luiz who helped me create a particular automation that was challenging for me. Best of all, as a small business owner with a budding email list, and trying to keep my costs down, the pricing structure fits my pocketbook. I will definitely recommend Omnisend to small business owners.

I have been using Omnisend for a couple of years now. It was a mistake not to leave a review earlier because I am extremely satisfied with this app. It is really easy to use, and now they have a new feature to clean up bad emails. The customer service at Omnisend is the best. I have never encountered any issues, and Baarath always responds promptly to my inquiries or provides clear instructions when I come across any problems. All I can say is that I highly recommend this app for campaigns, emails, capturing emails, and more.

Thank you Baarath for your outstanding support. Your promptness and thorough responses to our enquiries were superb!

The experience of using omnisend is very good, online customer service responds quickly, besides, Baarath from Omnisend support team is very professional and so kind, others too

Great app, very helpful staff. I haven't been able to use all the features yet, and it doesn't have sms campaign in Canada, the email marketing tools are super easy to use with a lot of templates and elements.

Great software and excellent customer service. Salma was especially helpful . A bit pricey but no worse than their competitors.

I just receive amazing customer from Olesia at Omnisend and I'm super impressed with her knowledge, courteousness and patience. She walked me step-by-step through the set up and troubleshooting of a form and follow up sequences until everything tested 100% correctly. As far as the app itself goes, it's been a very pleasant experience up to this point. I can tell everything was thought out thoroughly and it's very intuitive. Keep up the good work, Omnisend! UPDATE: Thank you for the reply to my original review! You rock. I just wanted to mention that I just received incredibly helpful support from Karine as well! She was amazing. Thank you!

Easy to use interface with a very helpful customer service team. Salma helped me get the help I need within minutes and was very helpful with her instructions. Omnisend Support Team usually replies chats very quickly and provide a step-by-step instruction guide. Good job Salma!

I recently had a fantastic experience with this app and its outstanding customer support. I cannot express enough how impressed I am with the overall quality and the swift assistance provided. Salma, a member of the customer support team, went above and beyond to resolve our issue promptly. First and foremost, the app itself is phenomenal. It boasts a user-friendly interface that is intuitive and easy to navigate. From the moment I started using it, I was captivated by its seamless functionality and sleek design. The features provided are comprehensive and highly useful, making it a must-have for anyone seeking efficiency and convenience. However, what truly sets this app apart is the exceptional customer support. When I encountered an issue, Salma was there to save the day. Her responsiveness was astonishing, and she wasted no time in addressing our concerns. In a matter of minutes, she skillfully guided me through the troubleshooting process, ensuring that our problem was resolved swiftly and effectively. Salma's expertise and dedication were truly commendable, and I felt like a valued customer throughout the entire interaction.

We are new to Omnisend. So far so good! there are certain things that could be improved/easier. But, we are a new small business and navigating takes practice and time. Customer service is prompt to help. Shout out to Karine as she was a great help.

Omnisend is a great alternative to our email marketing platform. It's very user-friendly to create emails and automated emails. The support team gets back to you in a very timely manner and is very helpful. I Would definitely recommend it!

i ran into some problems navigating the site so i contacted Diego who solved my questions quickly and efficiently.

Kayque was super helpful & on the ball with helping our team with omnisend pro. They were able to provide a discount on the pro plan as a trial before we commit to pro. Thank you Kayque and the Omnisend team!

Have only recently started using Omnisend, but would like to say I appreciate the promptness of their customer support. Special mention of gratitude to Baraath for the quick and helpful response when I expressed a challenge I had with formatting and testing an email campaign.

Super powerful & efficient application, very user-friendly and excellent tracking monitoring. The support team is very effective and replies quickly. Their support has each time been very valuable. Thank you!!