Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,985
chart
#44
All reviews
Rating Breakdown
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Dec. 3, 2022
Great app and the customer service is amazing. They are quick to respond and answer any questions you have. Should out to Salma for all the help.
Dec. 2, 2022
Amazing app, super user-friendly, countless possibilities for creative people, and amazing templates for those, who don't have the time. Support was great too! Shoutout to Kristina
Dec. 2, 2022
Kristina was a great help! Replied to my message and fixed my issue in less that 3 mins. The app is super easy to use and very well set out :)
Dec. 2, 2022
Baarath was very helpful in helping me set it up and figure out why it wasn't sending. Very good app and support
Dec. 2, 2022
Super application, on pilote parfaitement notre activité Je gère les paniers abandonnés via Omnisend et plus directement depuis shopify c'est beaucoup mieux. Le support est hyper réactif.
Dec. 2, 2022
Omnisend is great whenever you want to get started with email marketing. They are adapting and updating fast, meaning launching new features and functions almost all the time which I think is great. I have had some trouble with them from time to time due to the fact that it has been various knowledge level in support as well as the tool not always working as expected (segmentation not working properly as one example). However, I'm still recommending it to others as it's easy to get started and it feels very modern and fast-moving.
Dec. 2, 2022
We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.
Dec. 1, 2022
Luiz help was really really helpful, and he found the solution really quickly ! many thanks for this :)
Dec. 1, 2022
First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it. Instead working on it their tech team advised me to use jpeg and other supported formats. While there was no issue with the format as I used jpeg only. Had given them real campaign code to check - not sure why they asked for it if they had to give generic advice. They again asked me to wait for tech team's revert. They actually don't look at the problem and intend to solve, but rather give generic advices.
Hello! Thank you for leaving a review for us. We are really sorry for the issues you are facing. Our team is working on the bug you reported, as soon as it is fixed we will update you here and though our support team. Sorry again for the troubles and thank you for you patience and collaboration.
Nov. 30, 2022
A littble bit expensive,but their service is great,i think i will keep this app on my store to run our email campaigns.
Nov. 30, 2022
I've been using this Omnisend tool for a year, and the new builder is too easy to use ready-made templates are excellent, and the most fantastic Customer Support team is just mind-blowing. Whenever I get stuck, I just hit my problem in their inbox, and they do their best to resolve it. You guys are doing a great job, including Kristina, Nikola, Olesia, Yuliia, Salma, Deniz, Stefan, Sanya and others. I highly appreciate your hard work. May God bless all of you.
Nov. 29, 2022
I was having trouble integrating a form as a full landing page and Kamilia, Yuliia and the Tech Team helped me out with that. The customer service is on point.
Nov. 29, 2022
Seems pretty good so far. Good customer service shout out to my boy Luiz, being really helpful. That's all for now.
Nov. 29, 2022
Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!
Nov. 29, 2022
Hi - I am a newbie to an online business and probably asked a lot of dumb questions but everyone was very helpful. A big thanks to Kristina for checking out my forms and automations.
Nov. 28, 2022
Diego was great and helped me figure out why my pop-up was not popping up at first. Great customer service. The are right there on the spot when you need them.
Nov. 28, 2022
Quite easy to use and the support they offer is quick and helpful. Deniz was really of quick help. I recommend
Nov. 28, 2022
The Omnisend customer service is so good!! Stefan and Sanya were so quick to respond, effective at solving my problem and kind throughout. Thanks!!
Nov. 28, 2022
The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service