Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,961
Reviews
Chart
#34
Shopify

All reviews

5 / 5 Share
June 21, 2023

I just started using this app. I haven't watched the onboarding or any tutorials yet. Just had to jump into it and get an email out the night before a big summer sale. LOL The support has been fantastic. Day and night. Thank you Andres for your help and sending me the links to the onboarding. I look forward to watching, learning and success!

Store Using app Total reviews Average rating
Battleford Boutique 10 months 4 5.0
Developer Reply

Hey there, and thank you for sharing your experience with Omnisend! We're delighted to hear that despite diving into the app headfirst without any tutorials, you were able to get an email out in time for your sale. Talk about fearless marketing! We're thrilled that our support team was there for you day and night. Remember, even superheroes need sleep sometimes, but we're always here to assist you when you need us! If you ever need assistance, guidance, or even a friendly joke to lighten the mood, feel free to reach out. We're here to support you on your journey to email marketing greatness!

5 / 5 Share
June 20, 2023

Great tech support. Baarath was knowledgable and helpful, so far Omnisend has been just what I am looking for.

Store Using app Total reviews Average rating
Dr Baritz Over 1 year 3 5.0
5 / 5 Share
June 20, 2023

Abordable et pour l'instant tout va super bien. J'ai eu un petit soucis avec la configuration d'une des automatisation, mais Maria a su m'aider :)

Store Using app Total reviews Average rating
Bijoux Le fil d'Ariane 6 months 3 5.0
5 / 5 Share
June 19, 2023

I came over from Privy because Privy was trash. Omnisend has so many more features and customer service is great. I definitely recommend!

Store Using app Total reviews Average rating
Jazeena About 1 month 3 3.7
4 / 5 Share
June 19, 2023

Easy to use intuitive platform and great support. Their pre-build automations get you started fast. Special thanks to Luiz for the support.

Store Using app Total reviews Average rating
SERNES 4 months 10 4.9
5 / 5 Share
June 16, 2023

There has been a learning curve for me, but the videos and information has been great. Customer service has been very helpful. Karine has helped me resolve a couple issues quickly.

Store Using app Total reviews Average rating
Poochino's Den 2 days 3 5.0
5 / 5 Share
June 14, 2023

Just starting out, but Customer support has been very good as of now. Salma and Matija have been very helpful in answering my questions fast!

Store Using app Total reviews Average rating
Marssos 2 days 8 4.6
5 / 5 Share
June 13, 2023

Salma is great. She worked through a small but important issue for me. She troubleshooted multiple things until the root cause was found and fixed. Thanks Salma -- you're awesome.

Store Using app Total reviews Average rating
FROATS Over 1 year 4 5.0
5 / 5 Share
June 13, 2023

The customer service is great. Karine was quick and helpful. I haven’t really used the platform yet. But I’m looking forward to seeing all its capabilities.

Store Using app Total reviews Average rating
Dorothy's Pearl 18 days 7 4.9
5 / 5 Share
June 13, 2023

Excellent customer service from Salma much appreciated it, she helped me figure it out a problem I had.

Store Using app Total reviews Average rating
Joycoast Over 3 years 3 3.7
5 / 5 Share
June 13, 2023

Très bon support, équipe réactive et disponible pour trouver des solutions pertinentes ! Très bonne app qui regroupe de nombreuses fonctionnalités essentielles pour notre commerce.

Store Using app Total reviews Average rating
Admise Paris 2 months 8 5.0
5 / 5 Share
June 13, 2023

I love this app! Makes my marketing emails so easy. I recently had an issue with the app and chatted with customer service. Luiz helped me in less then 5 min. He was super friendly, knowledgeable and got my issue resolved in no time! Highly recommend!!

Store Using app Total reviews Average rating
Gifts from Neverland About 4 years 1 5.0
5 / 5 Share
June 13, 2023

Best support ever. I've been using Omnisend for over a year, and I'm new to email marketing. I've had tons of questions about the best way to do things and how to use different Omnisend features. I've never waited more than 3 minutes for a response to my chat messages. The answers are always on point. Amazing video tutorials, sometimes generic (for FAQ) and sometimes custom made to answer questions on my specific use. Luiz asked me to write a review after helping me this morning - he was fantastic in answering my questions (just like the dozens of others that I've worked with).

Store Using app Total reviews Average rating
TeacherGeek Almost 2 years 1 5.0
Developer Reply

Aloha! Thank you for your glowing review! We're thrilled to hear that you have had such a positive experience with our team! Providing excellent customer service is our top priority, and we're delighted to see that we've been able to assist you effectively throughout your journey with Omnisend. We understand that starting out in a new field can be overwhelming, but we're here to make the process easier for you. Our team strives to be responsive and knowledgeable, ensuring that you receive the best support you ever experienced in your life each time you submit a query! Thank you again for taking the time to share your feedback. We truly appreciate your support and look forward to continuing to assist you with all things email marketing!

5 / 5 Share
June 13, 2023

There is a problem with the payment. However, Salma and Joy were very helpful and informative. Thank you :)

Store Using app Total reviews Average rating
Maimoco Over 3 years 6 4.5
5 / 5 Share
June 10, 2023

This is a great app and with great ROI. Highly recommended to people who are serious about email marketing.

Store Using app Total reviews Average rating
Cerol Auto About 2 months 7 5.0
5 / 5 Share
June 10, 2023

The customer service is fast, kind and super helpful. Olesia did a great job and helped me to figure some stuff out, I couldn't do on my own. Would recommend this app!

Store Using app Total reviews Average rating
Coudéya 3 months 1 5.0
5 / 5 Share
June 9, 2023

Relatively easy to learn, reasonable price, and amazing customer service.

Store Using app Total reviews Average rating
OkidoKids 5 months 7 5.0
5 / 5 Share
June 9, 2023

Love Omnisend! Its user-friendly interface and powerful features allow for personalized campaigns that resonate with customers. The automation capabilities and captivating templates are so easy to setup and have boosted our conversions significantly. Streamlined workflow and insightful analytics make it a must-have. Highly recommended!

Store Using app Total reviews Average rating
Saulė Over 1 year 1 5.0
5 / 5 Share
June 9, 2023

This is the best customer support team I met so far. Luiz did incredible job, he was testing different email options within 3 hours with me. He was patient, calm, even made jokes :) I truly appreciate all his help! Will recommend Omnisend to everyone!

Store Using app Total reviews Average rating
DEST N'DUN 2 days 3 5.0
5 / 5 Share
June 9, 2023

Great so far Easy email marketing and workflow setting Very detailed marketing report Prompt and friendly support team. And Matija is so patient and helps me a lot!

Store Using app Total reviews Average rating
Giraffe Tools Over 2 years 4 5.0
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