Omnisend Email Marketing & SMS

March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

March 13, 2023

Andrés provided amazing and helpful support. I issue was a bit complicated, and he handled everything with ease and grace. He was really a pleasure to work with, and resolved everything for me. Thank you Andrés!

March 10, 2023

Great product, easy to use and has quick customer service. I've setup multiple campaigns using various segments and tags.

March 9, 2023

First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.

March 9, 2023

Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.

March 9, 2023

I was surprised to receive such a quick response and a lot of useful information. Thanks to Matija for such a quick turnaround!

June 21, 2025

Excellent customer support! Thank you very much for your help and responsiveness. Thanks to Stefan, Olesia and Monika for their help. They respond very quickly and are concerned about any concerns their customers may have. Just, THANK YOU.

March 8, 2023

I recently started using Omnisend and encountered some self inflicted issues. However, Omnisend's support responded quickly and helped me find my way through the learning curve. Very responsive and helpful. Highly Recommend

March 8, 2023

Great job! Thank you for your professional support and quick response to customer issues! Please accept my gratitude.

March 8, 2023

Happy with Omnisend and with the support that attended all my queries very quickly, I congratulate Salma for her excellent and quick attention ;)

March 8, 2023

Omnisend is great. Cheaper than other Email Marketing platforms and really like the interface in comparison to Klayvio etc. Shoutout to our account manager Monika who is always on hand to answer any questions and help out where needed :)

March 8, 2023

support team was really quick in solving the problem.their response was in less than 5 mins. Thank you yuliia!!

March 7, 2023

The team from support helps you in an easy way to solve all your doubts, Baarath was very clear and patient with all my questions and gave me the solution of an issue that was bothering me. Thank you.

March 7, 2023

We have been using omnisend for over a year now. It's great! We wouldn't use another supplier. I highly recommend

March 7, 2023

Was having some technical issues and Luiz helped me and they were awesome!! Thank yoooooooooou Luiz!

March 7, 2023

Nikola helped me through every difficulty I had with updating my settings across platforms! Absolute legened. 10/10 support

March 6, 2023

I usually have problems with email campaigns, and I always get prompt assistance from most of them. They are all very professional and patient. I want to give a special mention to Andrés because he has been so helpful.

March 6, 2023

The support team is always one of the best SAAS customer support teams I have dealt with! They respond quickly and will work with you; supplying screen recordings/screen shots to aid in discussion. Additionally, they are always working their best to create a solution to your need. I was adding a 3rd website to their platform and ran into some challenges with their pricing due to the way the third website was set up/grew overtime. Kamilia added my account to a new BETA pricing model that better aligned with our business needs, permitting us to cost effectively migrate to Omnisend for this storefront. If you have not tried Omnisend I would suggest you give it a try! Their pricing is really good especially if you're looking to grow/target SMS. Additionally, you can see a lot of foundational work being done on the platform that is going to upgrade it from its already solid state to a future knockout!!!